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Public Storage Reviews

3.6 Rating 612 Reviews
63 %
of reviewers recommend Public Storage
Company Reviews Questions Metrics
3.6
Based on 612 reviews
Customer Service
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1-800-688-8057

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Vicky Lee
Verified Reviewer
“I'm renting a unit on 7880 San Fernando Rd. in Sun Valley and I have to say, the employees really do engage in trying to help us, especially during these tough times dealing with the Corona virus. I usually have Liz, the property manager, help me in many ways such as reminding me in advance to pay my bill on time so that I can avoid having to pay penalty fees. I'm pretty sure she's having to deal with many other customers that might have difficulties paying their bill, especially with so many of us out of jobs due to this pandemic crisis. I just wanted to say "thank you" very much for all your professionalism in dealing with me and all that you do for this company. Keep up the good work Liz.”
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Posted 6 years ago
Julie Stansfield
Unverified Reviewer
“Public Storage on Curry and Scottsdale Road it's brand new and very close to where I live but most of all the two ladies that took care of me We're kind and professional and very helpful, it was a very pleasant experience unlike U-Haul Storage thank you very much sincerely Julie Stansfield”
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Posted 6 years ago
Anonymous
Unverified Reviewer
“Public storage 25468 Lashonda was very Pleasant, prompt and informative today when I was at the office to pay my bill. Gave good suggestions on my down size of my unit. Great personality! A+ Gave information on insurance also”
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Posted 6 years ago
April
Verified Reviewer
“Rosanna with the Alpharetta location was super helpful. We needed a quick storage solution for our friends belongings. In the pouring down rain she showed us a unit to suit our needs. Very compassionate about our friends medical situation that led us to needing storage. Thank you Rosanna for excellent customer service! April”
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Posted 6 years ago
Charles Beckley
Unverified Reviewer
“Shariat and Mary did an excellent job. Very professional in every sense of our work. Appreciate the hard work from staff. I enjoyed my stay with good company.”
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Posted 6 years ago
Anonymous
Unverified Reviewer
“Trina and shareef gave me excellent service on 1-24-20”
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Posted 6 years ago
Anonymous
Unverified Reviewer
“Harold at storage property in Edmond Oklahoma was very helpful and good to work with.”
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Posted 6 years ago
Syeeah Bahshay
Unverified Reviewer
“I really like my storage unit and edith was really nice and helpfuls”
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Posted 6 years ago
Janice Shearer
Unverified Reviewer
“Lisa was very nice and helpfull ty lisa”
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Posted 7 years ago
Shari Day
Unverified Reviewer
“hello,I'm very happy with the Public Storage & Kathy is very good at her job an she is really good.”
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Posted 7 years ago
Mitchell
Unverified Reviewer
“Sylvia at the Waialae Public Storage was so helpful in the transfer of our room to another storage room that was more affordable. She made the transfer so easy.”
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Posted 7 years ago
Donna Wade
Unverified Reviewer
“Public storage on 2201 N.W. 192nd. Street In Edmond is very Clean. The grounds and units are well maintained. Ray Hill is the property manager and he always greets his customer with a smile and is professional. He always asks is there anything I can help you with.”
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Posted 7 years ago
Abdullatif
Unverified Reviewer
“April, in the west covina office was just AWESOME! Very Professional, Very knowledgeable about All the storage units and their accessories. Kind and helpful with any questions you may of had. It was such a pleasure to have someone this good, to have helped me. Good costumer service is hard to come by these days. You have a great one here. Thanks April!”
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Posted 7 years ago
Carl Whitmore L
Verified Reviewer
“Service was great very happy cheerful person at desk made me feel at home”
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Posted 7 years ago
Kerry
Unverified Reviewer
“I had a great experience at public storage location 28086 Synthia was very professional she helped me to find the right storage and explained me how everything work thanks a lot”
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Posted 7 years ago
Public Storage is rated 3.6 based on 612 reviews
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