Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.97

4.0 Rating 746 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

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Metrics

4.0

Based on 746 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Heavenly chocolate is so delicious and there is no guilty feeling when you eat it. The customer service is amazing they make you feel like a friend not just a customer.”

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Posted 3 years ago

“Delicious chocolate and always helpful at the end of the phone, use website regularly with ease.”

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Posted 3 years ago

“I have been buying this chocolate for a long time now. It’s lovely! I’d pick a favourite but I love all the little bars. A great treat with no nasty side effects.”

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Posted 3 years ago

“Love Love your chocolate - it makes me feel I can be “ naughty” & eat chocolate Always great communication and news about new flavours & offers”

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Posted 3 years ago

“This chocolate is delicious, and I can't recommend it highly enough. Being vegan it can be difficult to find dairy free chocolate in the rural areas, so the fact I can order this online and get it delivered to my door is perfect. Try it, you won't regret it.”

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Posted 3 years ago

“I’ve been a VIP PH customer for several years now. I love the range. They’re unique flavours, banana, raspberry, orange which as far as I’m aware, no one else does. Their customer service is first class, and they always strive to do better. Always asking opinions, ie. new flavours to try, advent calendars, gift boxes etc. I’d say it’s almost a family experience. I enjoy all of their products, and recommend them 100% it’s healthy, very tasty, they have a subscription service (so you never have to run out!!) Perish the thought. I’m awaiting my next box right now, looking forward to trying some more new flavours. Can’t wait!! Have a try..... you won’t be disappointed..... I promise A* 10/10”

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Posted 3 years ago

“Amazing company, family friendly and lovely tasting chocolate with many flavours available.”

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Posted 3 years ago

“Yummy choccy for Vegans and those that are allergic or intolerant to cows milk, like me. So yummy... you just have to give it a try...”

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Posted 3 years ago

“When I thought Pure Heavenly Chocolate couldn't get any better, they bring out a new Dark Chocolate range that surpasses anything.”

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Posted 3 years ago

“Can't fault the VIP service of 6 bars sent monthly. Chocolate heaven without the sugar guilt! My work colleagues diabetic wife is now also a VIP!!!”

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Posted 3 years ago

“Delivery excellent, but the only thing is sometimes the postman will put the box through the letter box. Then when you open the box the chocolate is broken. I know its only a small thing but it makes a difference. Price is just right. The taste could be a little stronger. I do like it very much, as I'm diabetic, still have to be careful though because of the sweetners in it. Could be a little more melt in your mouth. Gave some to my daughter as she is dairy free. She was not very keen. Found it quite bland. When packing is made could some how put the mint ones in a separate box as every other bar tastes of mint to.”

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Posted 3 years ago

“Bought a few bars of this chocolate for my husband, He is a diabetic, the chocolate is really delicious , and I think they make fab gifts, packaging very nice. The service was very good also. I will be buying more in future”

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Posted 3 years ago

“So good to be able to purchase great tasting chocolate that is dairy free and low sugar - keeps both the IBS and diabetes in check. Thank you”

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Posted 3 years ago

“Excellent service during these difficult times - chocolate ordered for a birthday present which was gratefully received and very much enjoyed. I’ll definitely be ordering more very soon! Love the ethics of your company and the taste of your chocolate!”

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Posted 3 years ago

“I am diabetic and my children are vegan. We all love chocolate. This chocolate keeps us all happy. I think you should target diabetics - they usually have a craving for chocolate.”

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Posted 3 years ago

“I've only just placed an order - the support staff on the live chat are simply phenomenal and very friendly. Placing an order is very easy and the dragons den episode was fantastic. I cannot wait to try this chocolate.”

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Posted 3 years ago

“Salted Caramel is my favourite flavour for ice cream and chocolate. I've been vegan for ten years and have struggled to find vegan chocolate that I like until I discovered yours which is excellent. Also pleased that it doesn't use palm oil.”

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Posted 3 years ago

“Absolutely amazing chocolate, taste amazing. My daughter with all her dietary requirements has found a chocolate she can eat.”

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Posted 3 years ago

“As yet I have still not purchased your delicious chocolate for myself but from a buyer of gifts, I cannot give a high enough recommendation!! Swift delivery, great communication and a product that everyone falls in love with!! Thank you!”

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Posted 3 years ago

“Bought seven assorted bars of the larger sized bars as a gift for my vegan daughter in law, she is enjoying them very much(too much!) says they are great flavours and quality. I did sample the coconut one, it was delicious.”

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Posted 4 years ago

Pure Heavenly Chocolate is rated 4.0 based on 746 reviews