Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.97

4.0 Rating 746 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

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Metrics

4.0

Based on 746 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have purchased Pure heavenly chocolate twice as gifts, they have arrived on time, and have been thoroughly enjoyed by both recipients. Will certainly be using again. Thank you.”

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Posted 4 years ago

“This is the best tasting free from most things chocolate. It's great and loved by my type 1 diabetic husband and perfect for our vegan son. The taste is so good you won't believe that it doesn't have all the things you don't want in! I don't get to eat it because it's gone before I get there! Buy some today, you won't be sorry.”

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Posted 4 years ago

“Just read the ingredients! How do they do it? Not only is it clear of all the stuff that is bad for you (and, more importantly, that I want to avoid) but it tastes bloody wonderful. Especially the salted caramel, mint and dark ginger. I'm becoming an addict!”

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Posted 4 years ago

“After seeing a clip of them on the Dragons den, I decided I had to try some and it tastes GOOD, especially when dipped with coffee so it’s slightly melted. I’ve tried the dark, banana, silk and salted caramel (salted caramel is the clear winner), and they all taste really good. They have a richness to them and less sugar, which I enjoy but might not be for everyone. They also come in small 25g bars which pack in only 112 calories, which is great for portion control. I’m part of the VIP club and I’ve had no trouble with orders or deliveries (which I heard have been issues in the past), so I guess they’ve sorted whatever issues they have down that end”

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Posted 4 years ago

“Delivery of lovely chocolate bars during lockdown was such a delight. The packaging reflected the lovely product inside. Particularly enjoyed the mint bar and hazelnut bar. Thank you.”

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Posted 4 years ago

“My chocolate arrived more quickly than I expected, thanks. I love it, I chose 4 different flavours and like them all. The chocolate is so smooth and gorgeous I feel really pampered eating it. Thank you, I will be a regular customer from now on being both gluten and dairy free.”

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Posted 4 years ago

“Another favourite. Very satisfying. Thank you for continuing to work during this challenging time.”

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Posted 4 years ago

“Thank you for the prompt delivery of your fabulous chocolate bar box selection. I purchase it for my daughter and son in law,(both dedicated vegans). They absolutely loved your amazing chocolates especially impressed by the fantastic different flavours . That's my Christmas , Easter and birthday purchase problems solved😁👏🏻HOORAY❤️”

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Posted 4 years ago

“Having discovered Pure Heavenly vegan chocolate after seeing the Dragons Den episode I immediately gave it a try thinking “if Debra Meaden thinks it’s really good” then it’s worth a try. I’m just starting to get through my third order! Each order larger than the previous one! I love their chocolate for several reasons, primarily because it’s vegan (I’m lactose intolerant) I no longer have the very sweet tooth of yesteryear! And their chocolate fits the bill perfectly, tasty but not sickly sweet. My go to choices are dark and salted caramel. I’ve got the milk, fruit and nut and the hazelnut all large size plus a small bar of the mint to try it out. Surprised to find the fruit and nut contains cranberries as the fruit element having expected the normal raisins as in most other brands. A hit for me. Yet to try the mint, but I’m sure I won’t be dissatisfied! The orders always arrive very quickly, are well packaged and I haven’t needed to return any at all. Customer service is very good - they treat you like a human being rather than an ‘order number’! I won’t eat any other chocolate now. Keep up the good work all at Pure Heavenly.”

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Posted 4 years ago

“I can't personally comment on the taste as it was a gift for a friend who said the chocolates were 'gorgeous' hence the 5 stars. I can however comment on the delivery which over the Bank Holiday arrived pretty swiftly. I would certainly order again.”

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Posted 4 years ago

“Keep informed about deliveries, great chocolate without the bits I can't have, tasty favourites of mine are orange, mint and salted caramel. Mother in law likes the dark and ginger.... Looking forwards to next new flavours👍”

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Posted 4 years ago

“As a recently diagnosed diabetic I thought I would never have chocolate again. I tried Pure Heavenly due to the Dragon's Den endorsement and they were spot on, this tastes great! The orange one in particular which tastes like a chocolate orange. I've joined the VIP club to get my fix!”

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Posted 4 years ago

“Gift for my daughter and partner, both vegans. Best chocolate they have ever had was their response.”

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Posted 4 years ago

“Outstanding!!! Best chocolate I have ever tasted! Pure Heavenly Chocolate, Pure Genius! thank you so much. I will certainly be ordering, again, in the future.”

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Posted 4 years ago

“Tried the Dark Raspberry one. It's very tasty. Have to say that both Mint and Raspberry are very satisfying so only need a little at a time. Good for me as a diabetic.”

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Posted 4 years ago

“Wonderful chocolate, excellent customer service, postal delivery usually arrives on time. Have never received damaged delivery. Whilst some people may think the price is quite high, in my opinion, you get what you pay for and I cannot fault the richness of the chocolate bars (especially the raspberry and dark ginger).”

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Posted 4 years ago

“Pure Heavenly Chocolate is as good as any chocolate I've ever had. Being that it's vegan as well makes it the best! It is reasonably priced and delivery is exactly what they say. I'm very happy with this company.”

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Posted 4 years ago

“Lovely silky chocolate that tastes amazing plus because of its very low sugar content it’s been a very welcome little treat for my Dad who has diabetes but still loves his sweet treats ... great service & value especially if you join the VIP club where you still get to choose your favourites highly recommend x”

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Posted 4 years ago

“I was amazed by the quality and creamy taste of this brand. The communication and delivery was so prompt and customer focused. I have recommended this chocolate to others and fully appreciative of their core ethics and health protocol”

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Posted 4 years ago

“I have been sulking since finding out I can no longer eat milk chocolate. You can imagine how happy I am now. This chocolate tastes delicious. The closest I have tasted to milk chocolate. Thank you very much, I look forward to my treats, and trying different flavours.”

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Posted 4 years ago

Pure Heavenly Chocolate is rated 4.0 based on 746 reviews