Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

Questions

Metrics

4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Pure Heavenly Chocolate made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This chocolate is called what it is!! Heavenly - Pure Heavenly. I love the fact that I can eat it without feeling guilty due to the very low sugar content. 1% in my favourite dark ginger!!! it’s great!!! Love it!!!”

Helpful Report

Posted 5 years ago

“Lovely smooth chocolate which is also helping my Dad as he’s a diabetic he loves the regular small bars that we take round to him ...”

Helpful Report

Posted 5 years ago

“Love this chocolate, especially the Coconut and Salted Caramel.”

Helpful Report

Posted 5 years ago

“Recently became vegan and obviously missed choccy. Tried a few brands but they were full of terrible artificial ingredients. All is well now I have found Heavenly though. It’s delish. So good I ate my first batch in a few days and have had hubby hide my current bars and ration me 😮”

Helpful Report

Posted 5 years ago

“As a lifetime chocoholic I can honestly say that this is the best chocolate I have ever tasted. The flavours are amazing. My favourites are salted caramel, mint, silk, orange. And the texture and creaminess of the chocolate is just dreamy. I didn’t order quite enough to begin with and, unfortunately, had to eat Dairy Milk of a famous brand for a week. It tasted so unpleasant after several months of eating only Heavenly Chocolate. It tasted sickly sweet and cloying and that ‘never get enough feeling’ which I don’t get with Heavenly, and to think I actually thought I used to enjoy that chocolate! I have 4 bars of Heavenly delivered regularly and they fit nicely through my letterbox, and I also get an email telling me the day and 4 hour time slot when Royal Mail will deliver. Health and dental benefits are: Vegan, Dairy Free, 2 grams of sugar per 100 grams, compared with Dairy Milk which is a horrifying 56 grams of sugar per 100 grams. Heavenly is also 43% cocoa solids (great for health) compared with only 20% in Dairy Milk. I’ve compared with DM here because that is what I used to eat in huge quantities until I discovered Heavenly. And now I just eat a modest 3 squares of Heavenly each day and it keeps me fully satisfied. I won’t even mention the quantities I used to eat of the other chocolate because it’s horrifying. So my figure and also my teeth (from less sugar) are benefitting greatly from having made this swap to Heavenly. Can thoroughly recommend on all counts. By the way I am neither Vegan nor intolerant of dairy. I eat this chocolate simply because taste and texture wise it is the best chocolate I can buy, and all other chocolate now taste 2nd rate to me. At the top left of this page there is info saying average delivery time is over a month. Perhaps that was the case in the very early days of Heavenly Chocolate but definitely not so now. All my orders come through within 2 or 3 days regularly as clockwork and my orders have always been accurate and undamaged.”

Helpful Report

Posted 5 years ago

“I get a great deal by being in their club. My chocolate always arrives as expected and I’ve never had need to return or refund. Why would you?! Mmmmnomnomnom 😁”

Helpful Report

Posted 5 years ago

“Great idea and brand chocolate tastes amazing and with packaging and after service that shows they care about the product.”

Helpful Report

Posted 5 years ago

“These chocolate bars are far better than I expected them to be. I am def placing a recurring order.”

Helpful Report

Posted 5 years ago

“Name is quite apt. Chocolate is pure heaven, quality Is excellent and even more so with only 2% sugar. My VIP chocolate comes once a month through the letter box. Communication is excellent, making me aware when my next delivery is being created and when it’s on its way! Thank you Pure Heavenly Team”

Helpful Report

Posted 5 years ago

“I am unable to eat dairy products & this is the best chocolate that I have found. Most are far too sweet but these are just right. Delicious with lots of flavours & delivered to your door.”

Helpful Report

Posted 5 years ago

“I love this chocolate! Just when I thought it couldn't get any better, they came up with Dark Raspberry! Really! It is fantastic! I use the Dark in my porridge, and feel very decadent. I have joined the VIP service and receive my chocolate every 4 weeks so I don't need to think about it. I am a supporter of the company, the philosophy and the products. I wish Pure Heavenly all the very best for a successful and profitable future.”

Helpful Report

Posted 5 years ago

“Tastes amazing. Always arrives on time.”

Helpful Report

Posted 5 years ago

“love your chocolate”

Helpful Report

Posted 5 years ago

“The chocolate just get's better and better! Waiting for my next delivery!”

Helpful Report

Posted 5 years ago

“This is a fantastic product. I refer to it as 'guilt free chocolate'. I have no health issues, just a desire to consume less sugar. Since eating this chocolate I and my husband, who has a sweet tooth, both find regular chocolate like Cadbury's Dairy Milk (the previous love of my life), too sweet and sickly. Also, I happily eat 2 squares of Pure Heavenly and don't feel the urge to immediately eat more. Win win!”

Helpful Report

Posted 5 years ago

“I get this chocolate for my daughter who is vegan, she loves it so I got her the VIP membership, she’s meant to have 1 bar a week but the whole lot is gone in about 3 days! 🙄”

Helpful Report

Posted 5 years ago

“So impressed by taste, quality and delivery of this chocolate I have joined the VIP club. Definitely a great product especially if, like me, you are a diabetic. You are satisfied with just two squares as a treat.”

Helpful Report

Posted 5 years ago

“Firstly I have to say I love this chocolate as it is far healthier than regular chocolate and I have a monthly order which cuts down the cost. Customer service is second to none, always helpful whenever needed, delivery is spot on and my order fits through the letterbox so I never miss it. I would highly recommend to anyone who loves chocolate but worries about too much dairy and sugar. The best and most economical way is a monthly order. I have 4 bars a month. Great saving.”

Helpful Report

Posted 5 years ago

“So g;lad that I found this chocolate! I eat some every day. Excellent quality, very smooth and reasonably healthy in moderation. I am on a diet and still loose weight although I eat some chocolate every day as a treat. I can't fault the company at all. Fantastic customer service, easy ordering and prompt delivery. The price is very fair for the quality of the chocolate and I find that I do not need to eat as much of it as cheaper brands to get the same satisfaction. Keep up the good work at Heavenly Chocolate!”

Helpful Report

Posted 5 years ago

“A brand which is dairy free, GMO and palm oil free and also low in sugar gets my vote. Decent price and delivered to my door - perfect. So well packed so I’ve never had a problem with damaged goods so never had to use returns and refund. Very good communication, if stocks are low they always let me know in advance of my VIP order.”

Helpful Report

Posted 5 years ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews