Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

Questions

Metrics

4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I subscribe and get an order of Pure Heavenly chocolate bars sent to me every month. Love this chocolate. My favourite flavours at the moment are mint, orange, salted caramel, & coconut. Well worth the price. I would classify it as a premium product. Comes well packaged. I get an email telling me when it's going to arrive. I look forward to it coming. Only had to contact customer services once. They replied quickly and helped me with my question. Couldn't fault them. 5 stars.”

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Posted 5 years ago

“The dark is really nice and customer service is fantastic”

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Posted 5 years ago

“This is the most flavoursome low sugar chocolate on the market. The service they give is excellent and the staff and very helpful and efficient. We look forward to the post when we know our chocolate is coming. Well worth the price.”

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Posted 5 years ago

“On seeing the advert for this on Facebook pre Dragons Den, I decided this chocolate was worth a try, I have to say that my husband and I were not disappointed, the chocolate is lovely and creamy and the flavours are excellent, the bonus being that it is allergy friendly, low in sugar and does not use palm oil amongst other things, so went ahead and joined the VIP’s! If you are unsure, give it a try, you won’t be disappointed! Delivery is fast and packaging excellent!”

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Posted 5 years ago

“We have tried the Dark chocolate, oh, scrumptiousness!!! Just to be sure I bought another and then joined the vip's. My husband brought home a bar of dark from a leading brand just for a scientific test- as you might- Heavenly won easily as it didn't have a dry lingering after taste. It was just heavenly. Try it you won't be disappointed, promise you. Service is great, delivery spot on. Can't fault the company in any way. Dark is only 1 per cent sugar- wow!!! It is luscious.”

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Posted 5 years ago

“Lovely chocolate. Very low in sugar and great flavours. I am a VIP member and receive order every month which is very convenient. Would recommend.”

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Posted 5 years ago

“I love this chocolate as it Dairy free, gluten free, palm oil free and soya free and low in sugar. It tastes good. Packed well and never broken in transit.”

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Posted 5 years ago

“I love the taste of Pure Heavenly Chocolate!! after seeing Stephen on Dragons Den I ordered to get some for Christmas and I wasn't disappointed!!! I have had three deliveries so far as a VIP customer and the quality, price and flavours are all first-class.....and the box of 8 bars pops through my letterbox!!!! what could be better.....keep up the great work......we so need your delicious chocolate!”

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Posted 5 years ago

“Great - particularly like the VIP club. Have been a member for a couple of months - very convenient and efficient! It is a flexible service and can be adjusted both by type of chocolate bar or by suspending a particular delivery date.”

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Posted 5 years ago

“I have been a member of the Heavenly Chocolate VIP club for a few months and can highly recommend the products they sell. What’s not to like, less sugar wonderful flavours and delivered to your door. Highly recommended by me and my family. I will be trying all the flavours Over time.”

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Posted 5 years ago

“I've been a 'VIP' member for a while now, on the 4 bars a month subscription, which is a great saving and I have no plans to cancel, though you can pause or cancel your subscription easily at any point. Customer service is brilliant, I've only ever had a couple of problems with orders and after one email it's resolved quickly and they are very friendly. The chocolate itself is absolutely gorgeous. I have allergies so tried it thinking it'll be 'better than nothing' but it was way beyond my expectations, it's better than some 'normal' chocolate! My mum is diabetic so I gave her some to try and she's also hooked on it now, even my dad likes it and he usually hates my 'free from' food! My favourites are banana, coffee and salted caramel. Cannot speak highly enough about this wonderful company and their delish choc!”

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Posted 5 years ago

“I have been a VIP for a while now and get a regular delivery of this Great Chocolate! I started a Keto diet and wondered how I was going to get a small hit of chocolate without over stepping the carbs. This chocolate is perfect for this as you only need a couple of squares at a time and it's not too sweet so doesn't set off the sugar cravings again. My favourites are Coconut, Salted Caramel & Dark. I tried a Tesco (low carb) chocolate and it was sickly sweet. Horrible! I love getting the texts letting me know when my next delivery is on its way. Customer service is excellent. They always let you know if there are any problems or delays. Well worth the price, but VIP is best value. I hope they never go out of business.”

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Posted 5 years ago

“This chocolate is great especially when you have children that have different dietary requirements. They can still enjoy their favourite sweet treat! Even better when you join the VIP and get it delivered as regular as you want. Service is really good. The kids love it when it’s delivered. I’ve even started eating it too, it’s a much healthier option for us all.”

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Posted 5 years ago

“Absolutely delicious chocolate. I buy for my 2 year old as she has a dairy allergy and so impressed with the flavour despite being low in sugar which is very impressive. I also love the chocolate myself, the new dark raspberry is really good. The VIP subscription service is reliable. The customer service is excellent.”

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Posted 5 years ago

“Beautiful chocolate, low in sugar, I have a monthly order and it’s so easy to change flavours if needed 👍”

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Posted 5 years ago

“Tasty chocolate and a reliable, flexible service.”

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Posted 5 years ago

“Delicious! Swift delivery and will be buying more!”

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Posted 5 years ago

“This is the most delicious chocolate and worth getting. I have a monthly subscription and look forward to getting the different flavours (you can change them whenever you want!) Delivery is quick and packaging is not plastic! I’d urge any one to sample the mini bars; they are brilliant as a snack, low in sugar and very reasonably priced. My three favourites are the dark chocolate, raspberry and banana. Well worth every penny!”

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Posted 5 years ago

“I love it, the VIP club helps with cost, its guilt free chocolate and dairy free. dont expect the sweet hit. My fav is plane silk.”

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Posted 5 years ago

“Gorgeous chocolate. My favourite is the raspberry with milk or dark chocolate. I've ordered several times now and just recently joined VIP. I particularly love the chocolate as its low on sugar 😀.”

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Posted 5 years ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews