Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,900 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

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“Everything went according to plan and it was a fair price”

Helpful Report

Posted 1 month ago

“Staff at their Maple location (near Heathrow Terminal 5) were polite and friendly. The service was quick and efficient. This is the 2nd time I've used the service - and will do again.”

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Posted 1 month ago

“Efficient and friendly. But signage could be clearer, I struggled to identify correct car park.”

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Posted 1 month ago

“Excellent service once again. I highly recommend this company to anyone. See you again next year.”

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Posted 1 month ago

“Great drop off, nice and easy. However on return even though I had filled the landing time out as there was a flight number available I had to wait 30mins for my car. Chap on the phone was rude and blamed me myself.”

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Posted 1 month ago

“Maple Parking close to Terminal 5 was impressive in every way. The car drop off was extremely quick and easy. The bus shuttle took me to terminal 5 immediately when I got on despite me being the only passenger. The transit time was literally 5 mins. I’m very hard to impress, but they did a fantastic job!”

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Posted 1 month ago

“get constant emails asking for a review and you cant unsubscribe from them!”

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Posted 1 month ago

“Easy to park, frequent buses as advertised.”

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Posted 1 month ago

“all good. thankyou”

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Posted 1 month ago

“Everything works perfectly”

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Posted 1 month ago

“So easy to drop of and pick up all it took was about five minutes or less”

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Posted 1 month ago

“Yes all good services”

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Posted 1 month ago

“All went well, directions on sat nav 👍 checking in 👍 bus to north terminal 👍 return journey little problem bus driver unload my case at the wrong terminal, thinking he was helping passengers ! Luckily I noticed just in time, he shouldn’t be doing this. Pick up the car 👍”

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Posted 1 month ago

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Posted 1 month ago

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Posted 1 month ago

“Excellent service at Gatwick, will use again”

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Posted 1 month ago

“Easy to book for Edinburgh Airport. Very smooth process And transfer”

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Posted 1 month ago

“I think this is a great service. Drop off and pick up is super convenient and the price is good. HOWEVER, it's mad hard to find the drop-off location first time. It's not sign posted well enough and/or there aren't enough instructions in the confirmation email. It took me 3 attempts to find the drop-off location: probably this is 60% my fault as it was early in the morning but you guys could really make this easier. Thanks again.”

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Posted 1 month ago

“Brilliant service as always! Thank you”

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Posted 1 month ago

“Easy to find, easy to park. Digital registration for leaving keys and collection. Staff on hand to assist where required.”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 1,900 reviews