Purple Parking  Reviews

"I have used Purple Parking for 14 years (excepting 2020\/21) and have never before had any issues. However I parked there twice this year (2025), on the first occasion my car was returned covered in spots of a sticky brown substance which required two hot washes and a lot of elbow grease to remove from paintwork and glass. On the second occasion I returned to find the front bumper had been scuffed. On reporting this damage to the reception office a member of staff came out to the car with a bottle of T-cut and very fortunately was able to polish out the scratches. However this was not a very pleasant welcome back from our holiday. Purple Parking need to remind their drivers to take more care of their customers cars or they will rapidly lose business."

"I have booked meet & greet through Purple Parking regularly in recent years and never had any problems, but the last two occasions, Heathrow & now at Luton my car has been returned damaged. At Heathrow the front nearside wheel was curbed but accepted that this can happen, however at Luton, the car was only parked for 24 hours, and in that time someone has attempted to wipe the boot of the vehicle before returning it which has resulted in multiple scratches to the boot. A damage claim is in process."

"I have booked meet & greet through Purple Parking regularly in recent years and never had any problems, but the last two occasions, Heathrow & now at Luton my car has been returned damaged. At Heathrow the front nearside wheel was curbed but accepted that this can happen, however at Luton, the car was only parked for 24 hours, and in that time someone has attempted to wipe the boot of the vehicle before returning it which has resulted in multiple scratches to the boot. A damage claim is in process."

"The check in and check out was an easy process and it was easy to travel to and from Gatwick using the bus transport. Unfortunately, when we arrived back from the airport, we found that our car was very dirty (possibly stored near a tree). There was also a 30 cm crack in the from passenger windscreen that (according to auto glass) would have been cause by a chip and due to the extreme hot weather, it would have spread out whilst the car was stationary."

"The check in and check out was an easy process and it was easy to travel to and from Gatwick using the bus transport. Unfortunately, when we arrived back from the airport, we found that our car was very dirty (possibly stored near a tree). There was also a 30 cm crack in the from passenger windscreen that (according to auto glass) would have been cause by a chip and due to the extreme hot weather, it would have spread out whilst the car was stationary."

"The check in and check out was an easy process and it was easy to travel to and from Gatwick using the bus transport. Unfortunately, when we arrived back from the airport, we found that our car was very dirty (possibly stored near a tree). There was also a 30 cm crack in the from passenger windscreen that (according to auto glass) would have been cause by a chip and due to the extreme hot weather, it would have spread out whilst the car was stationary."

"Parking was fairly easy to find, thanks to the clear directions sent in advance. The drop-off process was smooth, and I was on my way to the terminal within 5\u201310 minutes of arriving at the airport.\r\n\r\nHowever, I was disappointed with the condition in which my vehicle was returned. It had clearly been parked under a tree and was covered in pollen and sap, which had stuck to both the glass and paintwork. As a result, I've had to wash the car twice (at my own expense), and even then, the sap hasn't fully come off.\r\n\r\nAdditionally, I noticed that about an hour\u2019s worth of fuel had been used\u2014presumably to move the vehicle to the off-site parking location. While I understand some movement is necessary, the level of fuel usage felt excessive.\r\n\r\nI've used Purple Parking many times in the past and have always been impressed with the service, so this experience was disappointing and not up to the standard I\u2019ve come to expect. I will have to reconsider alternative providers on future occasions."