Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,551 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,551 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless. As promised. On time. Friendly. Excellent service overall”

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Posted 8 months ago

“Very happy with the stay”

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Posted 8 months ago

“Easy to book, easy instructions to follow in arrival and departure at airport. Used many times and recommend.”

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Posted 8 months ago

“Very good and convenient service. No delays or held up in airports transfer. Easy car collection.”

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Posted 8 months ago

“I ordered a hotel and parking 0.3miles away from the airport. I was not aware until I asked the hotel staff for a parking permit that I was actually only staying at the hotel , not parking there for my flyway break. This put a complete downer on the start to our holiday. What was meant to be a 10 minute walk to the airport before and after our flight turned in to a 20 mins drive across a soaked Luton, hoping we would arrive to catch the best bus and not have to wait. Then ANOTHER drive back to the airport on the bus. So we ended up having to get up and hour earlier than expected, when the whole point was to lose the early start to get to Luton for 5:30! And then we had the same on the way home... Note to self, read the extra small print next time I use Purple parking.”

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Posted 8 months ago

“What can l say !! ... Excellent as always great service thank you.”

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Posted 8 months ago

“So simple. When leaving, dropped car in space, got the shuttle within about 10 minutes. Return flight landed just before midnight, shuttle was there almost immediately, straight back to car within minutes.”

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Posted 8 months ago

“Good location at Gatwick easy to find Quick booking in Easy pickup Good price”

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Posted 8 months ago

“Very helpful chap who helped us get out without having to pay an excess charge when our flights got messed up. Thanks, Purple Parking 😊”

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Posted 8 months ago

“Easy to use and got a bargain deal.”

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Posted 8 months ago

“Great service and fantastic experience 👏 👍”

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Posted 8 months ago

“Was easy to find on my sat nav, smooth drop off, buses were regular, car was waiting for us when we arrived back, very pleased with service, would book again.”

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Posted 8 months ago

“Fast and easy-to-navigate service! Only wish that the shuttles come more often at times closer to midnight as it gets dark, cold and the stops are full of tired people who want to go home.”

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Posted 8 months ago

“Hassle free.”

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Posted 8 months ago

“Quick and efficient transfer, friendly staff!”

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Posted 8 months ago

“BA cancelled flight from T5 at 8pm the day before and rebooked a flight for same day but 2 hours earlier from T2. Arrived early at T5 for parking but told no transportation between T5 and T2 until 5am (our flight was at 6.30) attended said best option was to drive to T2 level 1 and park there. Drove to T2 but charged £7.50 to exit T5. Got to T2 level 1 where office was closed but a telephone number to ring for help, after multiple attempts got through to someone who told us to go to level 4. Was charged a further £17.40 to exit T2 level one get to level 4 and then drop of car. Not impressed”

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Posted 8 months ago

“Very easy and reasonably priced. Only thing is if you're in a rush, there is no 'timetable' for the buses, but are supposedly every 15 minutes. You may or may not have just missed one when you get there, but for cost - makes perfect sense!”

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Posted 8 months ago

“instructions needed to be clearer, parking was 40+ minutes away and poor directions”

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Posted 8 months ago

“Very handy but prices have increased so more expensive than the others even with the ‘75% discount’ via mail sent every other week! Less buses mean you wait longer get as well.”

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Posted 8 months ago

“Everything was spot on”

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Posted 8 months ago

Purple Parking is rated 4.5 based on 2,551 reviews