Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,551 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,551 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So much simpler than previous years... Arrival : park the car, hand over the keys, get on the bus, check in.... (so fast) On return : some hurdles to overcome..... a) try and find bus stop No 22 (@ T3 (LHR))... not obvious as the No 22 sign is hidden within the bus stop itself and not externally so you can only see the bus stop when you are actually there!. Yes there are pointers to No 22 but they implied the stop was to the south, so wasted 15 mins trying to find the stop and missed a bus as a consequence. However, having seen the disappearing PP bus, that led us to the correct stop and from that point all OK.... apart from b) the elongated route via the other terminals and the long way round to the Bath Road PP area. Once at PP depot arrival the car pick up was just so quick. So apart from the signage (and maybe a simple map to find the No 22 bus stop) it was such an efficient service to use; very slick”

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Posted 8 months ago

“Oh I was absolutely grateful how easy everything was. Straight forward, no problem. Perfect. Very happy . Thank you”

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Posted 8 months ago

“Very efficient. Thank you.”

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Posted 8 months ago

“Good service used twice in last month, car ready and waiting on return.”

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Posted 8 months ago

“Polite staff, car secure, easy transfwrs”

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Posted 8 months ago

“Easy to drop off, close to the terminal. What did not make me happy…. As a disabled traveler on return I could see my car, I walked over to it but there was no one obvious to hand me back my keys. It was very late I was exhausted when I saw the attendant sat in company car. He refused to come to me and made me walk over to him (I was on crutches) despite it being was obvious I was in pain.”

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Posted 8 months ago

“Easy to park”

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Posted 8 months ago

“Purple Parking is always reliable, I will continue to use this company”

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Posted 8 months ago

“Good price. Easy & quick entry & exit to/from the mid stay car park at Stanstead. I recommend this service.”

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Posted 8 months ago

“Easy to use and efficient service”

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Posted 8 months ago

“Fast and efficient service”

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Posted 8 months ago

“First class, as always”

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Posted 8 months ago

“Check in was very easy, check out the same. Couldn’t ask for more.”

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Posted 8 months ago

“Easy to book. Easy procedure at airport both arrival and departure. Staff very helpful. Good price. Would use Purple Parking again.”

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Posted 8 months ago

“I really enjoyed my time at agadir, it is my first time taking pre booked a shuttle to pick you up from the airport to your hotel and hotel to airport, affordable and cheaper than local transportation,, want tank the drivers Mohamed who pick me up from the airport and Abdullah who pick me up from the hotel to airport, comfortable and safe trusted shuttle highly recommended it”

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Posted 8 months ago

“The check in and check out process was very smooth and easy. I took a picture of my ticket just in case I lost it. The bus service was good, I just think the driver should help disabled passengers with their luggage if needed. The bus stop at the car park was sheltered and had heating.”

Purple Parking 5 star review on 21st December 2024

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Posted 8 months ago

“The staff where very helpful, it’s easy to park and to have a shuttle bus also helped”

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Posted 8 months ago

“Dropping off the car was easy with a quick and smooth transfer to the terminal. Bit of a wait in the cold for the bus on return which was very crowded and seemed to take a very circuitous route back to the car pick up point. Pick up of car itself was quick and easy.”

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Posted 8 months ago

“Sadly we will not use PP again at Heathrow. The location used to be very convenient for T5 but that is now Maple Parking; the location now is a good 20-25 mins from T5. We waited for a bus back to the car park for 25 mins - too long in my view, and when it came not everybody could get on. We stood as if on a rush hour tube. Buses need to be much more frequent. The parking itself was fine.”

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Posted 8 months ago

“We arrived at Silver zone check-in at Bristol Airport at aporox 11 am on 11th December and started to proceed with the self check-in which we hadn't used before. I followed instructions and was trying to scan the bar code but couldn't find the scanner. My husband asked an assistant for help as couldn't see the scanner abd she mocked his accent. I scanned the bar code which then directed me to a list of flights - again I asked the same assistant for help. At this point we determined our return flight but she then became very rude and condescending and carried on the rest of the process herself saying "we'll be here all day at this rate". I thought the assistants are there to help? In future we will use alternative parking.”

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Posted 8 months ago

Purple Parking is rated 4.5 based on 2,551 reviews