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Purple Parking  Reviews

4.5 Rating 4,629 Reviews
87 %
of reviewers recommend Purple Parking 
4.5
Based on 4,629 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
Read Purple Parking  Reviews
Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Purple Parking  2 star review on 3rd August 2026
Kylie
Purple Parking  1 star review on 18th February 2026
Anonymous
Purple Parking  5 star review on 18th October 2025
Anonymous
Purple Parking  2 star review on 17th October 2025
Anonymous
Purple Parking  5 star review on 11th October 2025
Mugiu
Purple Parking  1 star review on 10th October 2025
Helen Johnson
Purple Parking  1 star review on 10th October 2025
Helen Johnson
32
Anonymous
Anonymous  // 01/01/2019
I have never enjoyed your organisation as I did this time. You company has been excellent since I started using your services.
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Posted 1 year ago
Very easy handover and pick up. Also really easy to find my car when collecting the car.
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Posted 1 year ago
Easy to find the car park. The bus to the terminal was quick.on return to Stansted the bus stop is clearly posted and once on the bus the driver was very good at informing passengers of next stop etc
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Posted 1 year ago
Nice and close .. very convenient & staff were helpful
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Posted 1 year ago
I inadvertently overbooked the number of days to park - my mistake. You are totally inflexible in allowing a refund and I felt robbed.
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Posted 1 year ago
I have used Purple Parking for 14 years (excepting 2020/21) and have never before had any issues. However I parked there twice this year (2025), on the first occasion my car was returned covered in spots of a sticky brown substance which required two hot washes and a lot of elbow grease to remove from paintwork and glass. On the second occasion I returned to find the front bumper had been scuffed. On reporting this damage to the reception office a member of staff came out to the car with a bottle of T-cut and very fortunately was able to polish out the scratches. However this was not a very pleasant welcome back from our holiday. Purple Parking need to remind their drivers to take more care of their customers cars or they will rapidly lose business.
Purple Parking  2 star review on 29th July 2025
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Posted 1 year ago
Decent price and good service. Good to have staff there all the time at the terminal, no waiting at drop off or collection for the car.
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Posted 1 year ago
Check in and check out went well. Bad point was we got back to our car and found the interior sunglass holder had been snapped off/ broken in the car!!
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Posted 1 year ago
Very straightforward and easy minimal wait both ways
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Posted 1 year ago
Very good, Polite Helpful and quick, stayed for 3-4 hours as was picking someone up from T3 would recommend.
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Posted 1 year ago
Efficient, polite, trustworthy
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Posted 1 year ago
Stress free parking, staff very helpful.
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Posted 1 year ago
Always a fast efficient service, hassle free!
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Posted 1 year ago
I have booked meet & greet through Purple Parking regularly in recent years and never had any problems, but the last two occasions, Heathrow & now at Luton my car has been returned damaged. At Heathrow the front nearside wheel was curbed but accepted that this can happen, however at Luton, the car was only parked for 24 hours, and in that time someone has attempted to wipe the boot of the vehicle before returning it which has resulted in multiple scratches to the boot. A damage claim is in process.
Purple Parking  2 star review on 28th July 2025 Purple Parking  2 star review on 28th July 2025
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Posted 1 year ago
Excellent service, the car park was very close to Terminal 5 and the transfer buses ran regularly.
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Posted 1 year ago
Easy to book, always receive a great service and the car is safe and secure.
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Posted 1 year ago
The reception & staff were friendly & efficient. Why not 5 stars? The directions & signage are terribly confusing.
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Posted 1 year ago
Perfect parking experience
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Posted 1 year ago
Easy to book. Easy to drop off. Easy to collect. Was a breeze in and out. Thank you!
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Posted 1 year ago
It's was a dream this is the first time using you guys. It was perfect handed key in office bus was waiting for us. Very professional operation will definitely be using next year
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Posted 1 year ago
Purple Parking  is rated 4.5 based on 4,629 reviews