Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,908 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came back to a car with a completely flat battery. My car is a Hybrid less than 3 years old with 16000 miles on the clock. The battery doesnt just go flat in the space of 4 days. I put this down to the care of the vehicle at Maple Parking. The only saving grace was that they have the appropriate jump start for Hybrid cars. This is the first time I have had a problem. Strangely enough, my car has been fine since I got home.....”

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Posted 1 month ago

“Straightforward. Would use again”

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Posted 1 month ago

“A good ending to the holiday, all we could ask for😊”

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Posted 1 month ago

“Confident it was a professional well organised company and made parking before and after a flight less stressful ! Recommended by a friend and will recommend to others.”

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Posted 1 month ago

“Great service!”

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Posted 1 month ago

“Great recomended car park!”

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Posted 1 month ago

“Always get a great service from you”

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Posted 1 month ago

“Excellent service Staff welcoming and friendly.”

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Posted 1 month ago

“Very Good Thank you”

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Posted 1 month ago

“Your instructions to find the M&G drop off point and your signage are both completely non existent. Both cars in our party had a complete nightmare. Why is there no signage? Why doesn’t the booking email tell you exactly where to go? The check in desk is tiny and we just wouldn’t have found it without the LHR attendant showing us where to go.”

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Posted 1 month ago

“On our return to Terminal 3 at Heathrow We had to wait for over an hour for our car to be delivered despite calling as requested once we had received our baggage.”

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Posted 1 month ago

“The parking spot is very well situated, I just wish the confirmation email made it clearer how to get there. When you use the what 3 words, there was no signage making it clear that Purple Parking was on site. Worse, there's a different Purple Parking 10 minutes away to add to the confusion. Finally, when I got my car back my seat/mirrors adjustments were all changed! A bit annoying that.”

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Posted 1 month ago

“Easy efficient professional”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Very easy to park and walk to the terminal at Luton Airport. Courteous and professional staff. Will definitely use this service again.”

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Posted 1 month ago

“Very easy to book and clear instructions for how to access car park (and get to/from terminal building on courtesy bus). Prices reasonable and staff pleasant and helpful.”

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Posted 1 month ago

“Efficient and welcoming drop off and collection”

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Posted 1 month ago

“Very easy to use.”

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Posted 1 month ago

“Very useful and helpful staff. Have used before and will use again. My most recent trip was via Manchester airport. My next trip will be from Luton which I've used before. Definitely recommend.”

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Posted 1 month ago

“Easy to drop the car Off didn't have to wait too long for the bus.The transfer And same on the way back”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 1,908 reviews