Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,856 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,856 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again we were very happy wit the service from Purple Parking. We find it very convenient and easy to use.”

Helpful Report

Posted 1 month ago

“Good combination of hotel stay (Tribe - easily accessible from terminal 2 ) and Jet Parks 3. Bus transfers to and from the car park worked well, and plenty of parking available if you drive towards the back of the parking lot and choose a spot close to one of the many bus stops.”

Helpful Report

Posted 1 month ago

“The labeling wasn’t clear on what floor to go to so I went to floor one where it said meet and greet and I got charged 19.50 for going to the wrong floor, the guys on the desk were rude - I will not be using again”

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Posted 1 month ago

“I have parked there twice before... No problems with my vehicle. This time got told my peugeot was a commercial vehicle.. it's not a van, it's a people carrier.. my road tax and insurance is Not commercial.. Manager wouldn't have it and was hiding in the back of the office and wouldn't come out. Got charge an extra £70 The car is an ex mobility car that I bought off mobility and I am disabled. Warning , if you are disabled , this company discriminates against you!!!..”

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Posted 1 month ago

“Machines worked well, happy with the parking spot.”

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Posted 1 month ago

“Brilliant, no complaints.”

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Posted 1 month ago

“Booked online, put in my number plate and paid the bill. Only to then be charged a additional cost because my family car is a 'van'. £25 per day because it is a 'van'. Still fits in a reg parking space next to other cars. Why was this not put on the original bill, given that I entered the reg of the car when booking. What a con to pull this at the last minute when you are on your way to holiday and have no other option.”

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Posted 1 month ago

“So easy will definitely be using again”

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Posted 1 month ago

“VERY HAPPY WITH SERVICE. WILL DEFINATELY USE AGAIN. BETH FROM TRAVEL B”

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Posted 1 month ago

“Easy, quick and efficient. They left my car in gear and I almost deleted a brand new 24 plate Golf R’s front bumper at 2am. So maybe look out for that if you got a manual.”

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Posted 1 month ago

“Worked out fine - no delays”

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Posted 1 month ago

“Would 100% use Newcastle drop and go again, so easy and convenient.”

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Posted 1 month ago

“Efficient n pleasant.”

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Posted 1 month ago

“Hassle free when we dropped the car off and hassle free when we picked it up from Gatwick airport. We always use Purple Parking at Gatwick and Heathrow”

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Posted 1 month ago

“Floorless. The car had been washed as well. Before we put our bags down he was there with the keys. Home in 40mins. Proper customer service 👍”

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Posted 1 month ago

“Quick easy efficient at a good price!”

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Posted 1 month ago

“Drop off and pick up at Gatwick was smooth and effortless. Staff were helpful and friendly.”

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Posted 1 month ago

“I was surprised at just how simple and easy this process was. Having had issues in the past with various travel/parking arrangements, I am definetly going to use Purple Parking again.”

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Posted 1 month ago

“Good value, simple and convenient, with efficient service form the team on site at Gatwick. When we phoned as arranged on return home, our car was delivered literally 2 minutes after we reached the collection point - you can't ask more than that! We've used Purple at Bristol too - equally good - we'll be back!”

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Posted 1 month ago

“Excellent value for money”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 1,856 reviews