Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,486 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and very satisfied with the service,”

Helpful Report

Posted 2 months ago

“We have used Purple Parking at Heathrow many times. However on leaving, we spoke to a driver who had significant damage to their car's undercarriage and after driving off site we spotting a chip in our windscreen that certainly wasn't there when we left the car. This makes it difficult to consider using them again.”

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Posted 2 months ago

“So easy to use this service as we were directed to a parking space, handed our keys in at reception, got our receipt and walked into the terminal. No queuing or waiting, simple, quick and straightforward.”

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Posted 2 months ago

“Efficient- helpful - pleasant staff - would recommend.”

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Posted 2 months ago

“I have used PP lots over the last few years and have never had an issue. This time we arrived at the barriers and saw that there were signs saying that my type of vehicle (9 seater) wasn't classed as a commercial vehicle even tho we have it because we have a large family. Upon dropping off the keys I was informed that the car would not be insured under the parking insurance because they considered my vehicle to be a commercial vehicle so I would have to pay an additional £25 per day for it to be covered under the insurance. Firstly I have used PP previously with this vehicle and havent had an issue. Secondly, when booking this was not raised on the form when giving details. It's incredibly inconvenient to begin your holiday to be out of pocket by an additional £225 on top of the £160 already paid for parking. Upon returning my car was parked under a tree which was dropping sap and leaves. My car was sticky and I had trouble clearing the windows to be able to see while driving. I won't be using PP again unfortunately considering they have been so helpful and provided an excellent service in the past”

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Posted 2 months ago

“Very easy to use stress free start to our holiday”

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Posted 2 months ago

“Easy to book parking was easy to find and no problems encountered”

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Posted 2 months ago

“Excellent!”

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Posted 2 months ago

“Bus service was quick both times.”

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Posted 2 months ago

“Stress free excellent service.”

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Posted 2 months ago

“Amazing service from beginning to end. Clear directions to the car park, simplicity itself to leave the vehicle in the secure car park, bus to the terminal was brand new and on the return journey was waiting at the terminal, car was ready for collection. All highly professional- was I worried it would be used for a joyride? Yes - but that’s not possible as it’s in the secure multi storey and doesn’t leave. 💯 satisfied and made the beginning and end of our holiday totally hassle free. Will absolutely use PP again without question.”

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Posted 2 months ago

“We parked on Jet park 3 found a,parking space right next to bus stop106 really easy to do and the bus back the driver was brilliant definitely do it again”

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Posted 2 months ago

“Easy to book. car looked after .easy to collect . Easy booking everything you need online”

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Posted 2 months ago

“Reasonable price, but the service is efficient, and quick. Our return coach we waited only 5 minutes, which was good considering how busy they were”

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Posted 2 months ago

“Good price, also good service Rare.”

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Posted 2 months ago

“Good deal, accomodation plus cruise parking.”

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Posted 2 months ago

“No hassle parking. Very straight forward and no issues with retrieving the car at the end of my trip.”

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Posted 2 months ago

“Was pretty good - only complaint was the bus on the return journey didn’t seem to run to schedule so would suggest keeping to the proposed timing.”

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Posted 2 months ago

“Simple drop off & pick up close to terminal. Excellent.”

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Posted 2 months ago

“Arrived to find that even though I'd booked back in March there was no booking reservation showing on there system, so had to wait while they had to create a new booking which took some time, then when I arrived back they asked for my reg and when they entered it into there computer it wasn't coming up with a booking so it took way longer than it needed to, to retrieve the keys for the car bearing in mind it was 3am.”

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Posted 2 months ago

Purple Parking is rated 4.5 based on 2,486 reviews