Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,850 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,850 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, but a slow transfer to T2 Heathrow when I arrived, luckily I had allowed time, but a 15 minute wait for the minibus, followed by drop-off and pick-up at T3 first really slowed this down.”

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Posted 2 months ago

“Everything went smoothly”

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Posted 2 months ago

“Everything fine as usual but the pick up bus was overcrowded and parents with children in buggies standing in the isles amongst unrestrained luggage.”

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Posted 2 months ago

“:) :) everything good”

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Posted 2 months ago

“Excellent service as usual”

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Posted 2 months ago

“First time we have used this service and we would highly recommend it.”

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Posted 2 months ago

“It was very smooth and organised, highly recommend and good price”

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Posted 2 months ago

“Very happy quick handover and car ready and waiting upon our return no dramas”

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Posted 2 months ago

“Due to the Heathrow closure we were unable to use our booking but I’m so disappointed with the complete unwillingness to refund my money or let me use the booking on a later date”

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Posted 2 months ago

“Professional, reliable and prompt on both our arrival and return.”

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Posted 2 months ago

“The waiting time for buses both to and from the airport was a few minutes only. Both drivers were polite and friendly. No problem getting into and out of the parking area. Overall very satisfied.”

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Posted 2 months ago

“All good.... No complaints. Would deffo use again without hesitation!!!!”

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Posted 2 months ago

“Efficient friendly service”

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Posted 2 months ago

“Always a nice welcome when dropping off and collecting our car. The service to and from terminal 5 is always quick”

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Posted 2 months ago

“Exactly as booked with clear instructions both ways. Zero delay at any point, you hear so many horror stories about meet & greet, not in this case it was faultless. This was our second time using this service with Purple Parking and so far no complaints or concerns. From the of picking up our luggage we were in the car on the way home within 10 minutes. We will definitely use them again.”

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Posted 2 months ago

“Easy to use”

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Posted 2 months ago

“Drop off was great. Collection was terrible, waited over an hour for the car. Got lots of excuses as to why it hadn't arrived. Not going to use again.”

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Posted 2 months ago

“Went really well drop and and collection without any delay or hassle.”

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Posted 2 months ago

“Easy to book, plenty of spaces and a short hop to the terminal on default mini buses. From landing on our way back, we were through Luton airport and back at our car in about 25 mins. Recommended.”

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Posted 2 months ago

“Easy to book”

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Posted 2 months ago

Purple Parking is rated 4.5 based on 1,850 reviews