Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,487 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So simple, straight in, handed the keys over, straight on the bus to my terminal. Landed straight to the bus stop & back to my car. It couldn’t have been easier, even when I changed cars and timing.”

Helpful Report

Posted 2 months ago

“Easy to use service pleasant staff, will be using again and also happy to recommend this company.”

Helpful Report

Posted 2 months ago

“I have not used Purple Parking at LHR for many years due to long wait times for return of my vehicle and poor staff attitude. Nothing seems to have changed. Whilst I accept that drivers seat position may need to be adjusted, I do not appreciate SatNav etc being played with in the 0.5 mile journey to the storage site. I am a regular business traveler through LHR and will not be using again unless there are no other options.”

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Posted 2 months ago

“Stress free parking Easy access and exit from car park.”

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Posted 2 months ago

“Quick and easy”

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Posted 2 months ago

“Smooth and stress-free experience. Great service from start to finish. Everything went very smoothly — dropped the key off when I arrived, and when I returned, the car was ready and waiting. Quick, efficient, and hassle-free. The staff were helpful and made the whole process super easy. Will definitely use again.”

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Posted 2 months ago

“Poorly signed posted. Bus to the airport was overcrowded. Had to wait over 20 mins for pick up. Gatwick parking miles better than Heathrow I’m afraid !!”

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Posted 2 months ago

“The barrier didn't go up. So I had to pay £139/50 pence . I am trying to find out how to get a refund. This is the first bad experience. We have used the company four times before.Gatwick ; Bristol, Bournemouth. Would like some help sorting it out. Sincerely P Maye.”

Helpful Report

Posted 2 months ago

“A good service. We were directed to a precise parking spot which was helpful. Easy check in and speedy shuttle service. On return it all went smoothly for us. It is important not to misplace your bus ticket for the return journey. I’d use this car park again.”

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Posted 2 months ago

“Efficient Easy to book Easy to communicate with Clear instructions”

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Posted 2 months ago

“Very good service from start to finish car kept well and communication brilliant used you a few times definitely recommend to others for airport parking”

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Posted 2 months ago

“Really reliable and smooth. The bus driver was really helpful and very funny. Highly recommend.”

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Posted 2 months ago

“Have used Maple Parking, outside ULEZ zone before and will use again. Easy to find. Efficient drop off & pick up and good bus connections.”

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Posted 2 months ago

“Excellent parking venue. Does exactly as stated and only 4-5 minutes from the airport. I have used Direct Parking several times already this year and it won’t be my last booking.”

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Posted 2 months ago

“Was not informed that the shuttle bus does not go to terminal 4 so both pick up and drop off we had to be dropped off at terminal 2 and then get the train to terminal 4 and the same for the return and then the shuttle bus continues round to terminal 5 to pick up passengers so the whole process took an additional 1 hour each way which is unacceptable so won’t be booking again”

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Posted 2 months ago

“Simple, quick, easy, very efficient”

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Posted 2 months ago

“Great stay easy parking”

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Posted 2 months ago

“Gate wouldn’t open on entry or on our arrival home”

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Posted 2 months ago

“Been using this location for parking at Heathrow for over 20 years. The only problem that started during Covid, is that pick up from Terminal 3 goes via terminal 5 instead of going straight back to the parking area putting almost 20 minutes extra on the journey back. After a long flight, that is not what is wanted. Covid inpact has finished. Please put the direct bus back on and don't go via Terminal 5. If it wasn't for that I would give 5 Stars”

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Posted 2 months ago

“Apart from a slight blip on departing Manchester P3 parking. I placed the token into the machine and a £482.80 payment came up on the screen. After a quick call via gate machine all was put right and I continued on my journey home. So DONT PUT YOUR TOKEN IN THE MACHINE it recognised the plates. Thanks for an easy parking experience. I will definitely use Purple Parking again but will keep the token out of the machine.”

Helpful Report

Posted 2 months ago

Purple Parking is rated 4.5 based on 2,487 reviews