Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,850 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,850 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book. Easy to find. Easy to collect. Best price I could find.”

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Posted 2 months ago

“Used the Edinburgh airport parking several times over the last 9 months with no complaints. Staff are aways friendly.”

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Posted 2 months ago

“No issues just drove in and drove out again 4 days later”

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Posted 2 months ago

“Was easy to book, easy to drop off, had to wait about 15-20 mins for the shuttle back, but that it what was advertised plus it was a Sunday. Overall very good”

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Posted 2 months ago

“good value for money. arrived to collect car day after Heathrow had been shut down. Car was still in holding area but was delivered to reception in 5 minutes.”

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Posted 2 months ago

“A very dependable and easy to use airport parking service that we have used for decades. Keep up the good work.”

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Posted 2 months ago

“It was so easy and such a smooth transition. I would definitely use Purple Parking again.”

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Posted 2 months ago

“All as expected”

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Posted 2 months ago

“We use this service often, very good. Unfortunately this time, due to the closure of Heathrow Airport on 21st March 2025, there was some confusion about when we returned on an alternative flight. Our airline changed the date twice and although we updated Purple Parking both times and called on landing at Heathrow, the car was not at the airport when we arrived. Other than that, I would have given a 5/5”

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Posted 2 months ago

“Easy handover and collection.”

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Posted 2 months ago

“Easy process at drop off and return. Will use again and would recommend to others.”

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Posted 2 months ago

“Reasonable price, clear directions, availability of parking spaces, good bus service to and from the terminal.”

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Posted 2 months ago

“Cheap, easy and a great service!!”

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Posted 2 months ago

“Good efficient service, especially considering the turmoil caused due the shut down at LHR as the result of a full scale power outage. One minor complaint and it relates to poor signage / direction at T 5. Carpark Level 4. On leaving the lift the only sign says go the collection desk at Zone ‘A’. But no arrow at indicate which direction Zone A was , hence a very frustrating long walk which after a long haul flight was not appreciated. On making enquiries; no seem to know the existence of Zone ‘A’ ……. Perhaps an obsolete sign which needs replacing.As I say a minor point, but worth considering please.”

Helpful Report

Posted 2 months ago

“Good check-in. On return ambiguous car location information (0/cj18). Turned out car was in bay 0 which was unidentifiable in the dark. Car was hidden behind larger car. Staff treated me as an idiot. Will probably avoid this car park in future.”

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Posted 2 months ago

“Very quick and efficient check in and pick up. Reasonable price. However long wait for the pick up bus, and then went on to terminal 5!! Just what we don’t need after a 14,hour flight. Extra buses on asap please!! Bus very crowded not enough room for all the luggage.”

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Posted 2 months ago

“Very efficient as always and not far to the airport on regular shuttle buses . However shop around as on airport long stay is sometimes cheaper.”

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Posted 2 months ago

“Easy website to use and book. Everything went smoothly on arrival and departure. Regular buses at 15 minute intervals. Good value compared to designated Airport car parks.”

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Posted 2 months ago

“Very efficient system. Easy checkin, straight to airport on shuttle. All very smooth.”

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Posted 2 months ago

“The service was super and timely. You do not have to wait for your car. Just call them when you're at the baggage reclaim and by the time you arrive at level 4 your car will be waiting for you to drive. I will recommend their services to anyone who may need Marple Meet and Greet services at any airport.”

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Posted 2 months ago

Purple Parking is rated 4.5 based on 1,850 reviews