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Purple Parking  Reviews

4.5 Rating 4,621 Reviews
87 %
of reviewers recommend Purple Parking 
4.5
Based on 4,621 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
Read Purple Parking  Reviews
Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Purple Parking  2 star review on 3rd August 2026
Kylie
Purple Parking  1 star review on 18th February 2026
Anonymous
Purple Parking  5 star review on 18th October 2025
Anonymous
Purple Parking  2 star review on 17th October 2025
Anonymous
Purple Parking  5 star review on 11th October 2025
Mugiu
Purple Parking  1 star review on 10th October 2025
Helen Johnson
Purple Parking  1 star review on 10th October 2025
Helen Johnson
32
Anonymous
Anonymous  // 01/01/2019
All the usual expected efficiency. But: the new practise of having to show car park tickets before boarding the bus back wasn't expected and held up the queue on a cold rainy night. The Purple Parking/Q Park branding is confusing. Make clear which it is or have one combined name and logo. On our return there were two staff on duty but the first customer with one had lost his ticket, and the first with the other staff member had a dispute. Both took ages holding up all returned guests. Problem collections should be required to wait while normal collections are processed.
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Posted 6 months ago
Simple booking process (and flexibility when dates had to be changed at late notice) good value, hassle-free at the site, bus service good. Frequent user and would recommend.
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Posted 6 months ago
I've used this meet & greet service a few times, never had any issues. Easy directions to follow, the car has always been dropped off no hassle and collect as planned. Will use again.
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Posted 6 months ago
Excellent service from start to finish - booking was simple, cost was very competitive and the meet and greet both ways was efficient and staff friendly - car was returned clean and tidy and damage free - all airport charges covered - good job.
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Posted 6 months ago
Great service all round
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Posted 6 months ago
on time and fast turn around at T3 Delighted with the service
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Posted 6 months ago
Fast and efficient, always my number 1 choice, gatwick north
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Posted 6 months ago
Purple parking at Luton, avoid just pay more. Purple parking at Heathrow however is absolutely fantastic and I will continue using every time I fly.
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Posted 6 months ago
Easy to book and get the desired service. Quick and easy.
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Posted 6 months ago
An excellent parking experience at Purple Parking at Heathrow Airport. The process was smooth from start to finish—clear signage, easy access. Everything felt well organized and secure, which made traveling far less stressful. The location was convenient for the terminals, and getting in and out was quick and hassle-free. Overall, a reliable and efficient service that I’d happily use again and recommend to others.
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Posted 6 months ago
Satisfactory service
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Posted 6 months ago
I have used Purple Parking before and have always been happy. On this occasion at Heathrow Terminal 3 drop off was difficult do to the lack of available parking spaces to leave the car on l bel 4, but eventually got parked. Arriving hone I phoned at 19:45, as requested, to advise that I had the bags and was on the way. When I arrived to collect the car I was advised that it would be a couple of minutes, then 40 minutes on and there is no sign of it. I could see it was still sitting in the Holiday Inn carpark. There were about another ten or fifteen people who have arrived since I got there. Eventually got in the car at 20:45, I do not think an hour wait is acceptable. The poor guy giving keys couldn’t do anything, he kept phoning but didn’t seem to get much response except there weren’t enough drivers.
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Posted 6 months ago
Very efficient parking service, I have used Purple Parking at Gatwick 3 times now and experienced fast and simple drop offs and collections every time.
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Posted 6 months ago
Just a small wait to get car. Polite staff
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Posted 6 months ago
Very good Serwice 👍
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Posted 6 months ago
Easy to locate really helpful staff very secure parking. Twice cheaper than airport parking highly recommended.
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Posted 6 months ago
Easy booking system, clear pricing. Efficient check in staff
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Posted 6 months ago
I highly rate this service.from the moment i gave my car keys in everything was on time and fast .i will be doing this again for sure
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Posted 6 months ago
On arrival at Heathrow T3 terminal parking level 4 (as instructed) there was nowhere to park, the car park was full so I and many other drivers were circling waiting for a space to become available before handing keys to a Purple Parking attendant. This resulted in a 20 minute delay in me checking in. When I returned to collect my car I was given a ticket for the car park exit barrier and told it wouldn’t work! “Just tell them you’re with Purple Parking and they’ll open the barrier. They didn’t. Took several phone calls to sort this out. Very frustrating after a 12 hour flight. I booked Purple Parking Meet and Greet as the quickest way through the parking process, it wasn’t!
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Posted 6 months ago
As always the staff really polite,friendly and helpful when dropping off and collecting it and with cheerful drivers on the buses.
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Posted 6 months ago
Purple Parking  is rated 4.5 based on 4,621 reviews