Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,393 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,393 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

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Purple Parking 2 star review on 23rd June 2025

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

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“Easy on all stages. Thank you.”

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Posted 1 month ago

“Easy and simple parking and transfer. Would definitely use again. Thank you”

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Posted 1 month ago

“Easy, convenient and will certainly book again”

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Posted 1 month ago

“The ticket would not allow me to leave the car park. A message on the machine said I was at the wrong car park. I had to get the attendant to message his assistant to get the barrier open. There are no area signs in the car park to remind anyone where they have left their car.”

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Posted 1 month ago

“All good. Easy straightforward booking, no problems and great price 👍”

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Posted 1 month ago

“Had trouble making the booking,had to have money back as went through as multiple bookings,thought we would be taking to the airport in a mini bus from 'imagine' car park but no! Meet and Greet that we had booked meant we had to pay extra if we wanted that!!!”

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Posted 1 month ago

“Excellent service from start to finish.”

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Posted 1 month ago

“I was greeted by name by the gentleman at the Exeter Airport skyparks area, he and his colleague were clearly expecting me and were friendly and helpful. On return, my car was ready and waiting, they had positioned it just near the exit, really helpful.”

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Posted 1 month ago

“Birmingham Airport. The location was fine, easy to find and easy to park. We just missed a bus and consequently it took nearly 40 mins for us, from the time of arrival at the car park to arriving at the airport. Coming back we waited at the airport bus stop for nearly an hour without a bus arriving. There were roadworks on the return journey, as these were known about perhaps it would have been prudent to use 2 buses.”

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Posted 1 month ago

“Easy to use website, really convenient location to access the Airport Departure area and you vehicle is sitting there waiting for you on the day of your return, perfect”

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Posted 1 month ago

“I am extremely disappointed with the meet and greet service provided at Heathrow T2. My expectation was on return my car would be waiting for me in the same condition that I left it. Excerpt from web site ‘On your return trip you wander through arrivals to find your chauffeur has returned your car to the terminal, safe and sound, ready for you to head home’ Instead my partner and I waited in the car park on level 4 for getting on for an hour, having to chase up on where my car was. And when it arrived it was filthy with dust and the driver had chucked a bucket of water over it. Not at all impressed”

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Posted 1 month ago

“Super efficient service. Very easy to use with knowledgeable and helpful staff. Would definitely recommend and use again.”

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Posted 1 month ago

“Everything went very smoothly and we were very happy with the service. Just one complaint: I made the booking in my name. I am a woman and a wheelchair user. When we arrived, I presented the paperwork to the man at the desk and he COMPLETELY ignored me, addressing all the questions and comments to my husband. The booking was in my name and I had provided my mobile phone number, but he asked my husband for his mobile number. That is downright rude and I was not happy at all! Staff training is required.”

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Posted 1 month ago

“Gravel roads are not suitable for transporting luggage to bus stop. No drainage so everywhere was flooded getting back to our vehicle.”

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Posted 1 month ago

“Very happy chappie, excellent place to park for Heathrow Airport being right next door to Premier Inn Hotel where I was staying both pre and post flight - 50 yards walk. May I suggest that Purple Parking could display a prominent sign in their reception area to remind people from outside of the London area to pay the ULEZ/LEZ charge within 3 days to avoid a penalty notice charge. I had previously googled this and was wrongly informed that the Airport Terminals themselves were within the ULEZ/LEZ ZONE, but not the hotel and car park. A reminder sign to that effect could be useful.”

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Posted 1 month ago

“Easy booking process, smooth transfer, courteous staff.”

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Posted 1 month ago

“Prompt efficient service”

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Posted 1 month ago

“Always nice and easy”

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Posted 1 month ago

“I am very Happy. I would recommend it to anyone. Competitive prices”

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Posted 1 month ago

“Absolutely fab experience. All very easy. After a friendly and easy check-in at the barrier, we were met by a ‘follow me’ car and taken to our space and then guided to the bus. The bus dropped us right outside the terminal. All was very swift and well organised and my car was just where I left it when I returned.”

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Posted 1 month ago

Purple Parking is rated 4.5 based on 2,393 reviews