“First class service from Purplebricks (Ross Walker).All aspects of house sale were explained and handled expertly.Ross could not have been any more helpful with all our queries.”
“Amy Matthewman came to my address 2 Didcot Close Redcar to give my house a valuation. The service she provided was very professionally and methodical in every way. She explained everything in great detail and was very honest in her approach to potentially putting my house up with Purple bricks. She covered every aspect in selling my house and left me in no doubt putting my house up for sale with Purple bricks would be a very wise option.”
“All very straightforward booking viewing but got even better when we met your representative Mr Bryan Tyler. He made us feel completely at ease and his careful manner and friendly manner dealing with both ourselves and the owner of the property stood out. Think you should realise how lucky you are to have him on your team.”
“From the moment we met Ross Walker, our local property expert, his positive attitude gave us the confidence to put our home on the market.
Ross's presentation of our home (photographs and description) was excellent. He was also available at any time for any questions we had.
Now four weeks later we are a very happy couple.”
“Would strongly advise stay clear no communication what so ever caused me to loose a sale on my dream home that we were promised so the other buyer would rent through purple bricks”
“My purplebricks agent went sick(not her fault) no support then from next one,
when l complained about NO 24 hours and reply to THIRD agent l was telephoned at 0730
0n a Sunday morning. When l asked why l was being woken up at that time a very sarcastic laughing reply was 'You wanted 24 hour service'
Unfortunately l then had to back out of a sale as l had been priced out of the market of where l wanted to buy .
I then Paid Purplebricks the amount £798 (which was difficult as Purplebricks had recorded an incorrect date of birth for me) in full by credit card via a telephone call.
Today SIX DAYS after l paid the bill they have taken the same amount AGAIN from my current account--leaving me penniless--my pension does not arrive for another 9 days.
Purplebricks add 100% satisfied customers is very far from the truth-0never again”
“David Board from Purplebricks has been very supportive.
He has been both encouraging and enthusiastic as we begin the house selling process.
He has been easily contactable.”
“I found Simon Taylor and Jane Smalls of Purple Bricks determined and professional individuals.Their easy to deal with approach sold my house in one week at a price far above my expectations.
I therefore have no hesitation commending Purple Bricks on an excellent job.
Kevin Fardy”
“Excellent service ..highly recommended
We had Scott Copley as our representatives for Purplebricks..He was experienced and excellent in local knowledge..always available to answer any questions not only on line but personal as well
We sold our house within 24hours and like other people a little bit wary of using an on line estate agen but would highly recommend it as you feel in control but supported about your propertty”
“From a viewer perspective they are useless. Arranged 2 viewings on the same day by phone and received confirmation. We were travelling 100 miles to view the properties and the day before viewing they cancelled and rearranged 3 days later which was of no use to us.
If you are a seller do not use them as they are turning off perspective purchasers.”
“They lied at the beginning. Said they'd be with us all the way. Contact us at least once a week. In about 10 weeks, the only time they contacted us was to remind us to reply to an offer, which was EXTREMELY low. They gave us NO advice at all after signing the dotted line. NEVER use them! We left early, happy to pay them money to get rid of them”
