Purplebricks Reviews

1.3 Rating 554 Reviews
6 %
of reviewers recommend Purplebricks
1.3
Based on 554 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
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About Purplebricks:

The modern and innovative answer to an estate agents, we’re the revolution that the property market needed. Here at Purplebricks, we’re still ‘proper’ estate agents, we just do things a little differently to benefit our customers. We work longer, more flexible hours, we don’t charge commission and we let you take control as much or as little as you want. Our customers can’t get enough of this new way of selling, buying and renting property and praise the way we work after battling with the cons of traditional estate agents for too long. We know the world of property can be stressful, so all we’ve done is made it simple with great customer service and digital access to all the details and paperwork you need, 24 hours a day. Don’t just take our word for it as thousands of people each month leaving purplebricks reviews can’t be wrong. Real people, the usual processes, just done in a more efficient way, that’s how we work at Purplebricks.

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Purplebricks 1 star review on 6th February 2023
Anonymous
Purplebricks 1 star review on 30th January 2022
Anonymous
Purplebricks 1 star review on 30th January 2022
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Purplebricks 1 star review on 12th November 2020
Djamel
Anonymous
Anonymous  // 01/01/2019
Fantastic service,from start to finish At first we had a gentleman Luke came to value my property ,on my open day I couldn't believe the turn out ,about 26 couples came to view my home with Jamie,he was showing them around my home ,The bidding war had started ,which was fantastic as only needed one viewing.,and within days I expected a offer . We also used purple bricks solicitor Jack fox ,he was brilliant and always approachable,He always answered my emails and phone calls within an hour ,and always kept me updated every step off the way . I would highly recommend Jack fox,as he's easily approachable ,and guides you every step of the way. The only thing I didn't like with using purple bricks was their app,and that was messenger it had it good faults and bad faults . Overall I would use them again .
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Posted 1 year ago
Very happy with Phil Gould and team at Purple Bricks's Solihull office. Advice on appropriate purchaser to go with, type of sale suggested and general issues associated with selling were genuine and accurate. Phil was always polite, professional and approachable; giving realistic deadlines whilst being attentive to any potential pitfalls during the selling process. I highly recommend this gentleman and his team to anyone hoping to sell their house in the Solihull area of the West Midlands through Purple Bricks. The only minor downside perhaps is Purple Bricks's productivity app which can be a little counterintuitive and "fluffy" at times, but all-in-all, we received an excellent all-round service from this estate agency group
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Posted 1 year ago
Absolutely amazing experience with Putplebricks. The communication was amazing ,our agent (Anne Mitchell Scottish Borders) always emailed straight away - even on weekends & evenings. Couldn’t recommend them enough , The booking system so easy, viewers just requested a time & we confirmed it - no waiting for agents to get in touch to do this- especially at weekends when a lot of estate agents are closed . Sale agreed with our first viewing. Purplebricks also recommended an solicitor and they have been great . They keep you informed every step of the way - also the estate agents & solicitor fees together are cheaper than our local estate agent charges by themselves.
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Posted 2 years ago
We had an amazing service with Purplebricks and could not fault them They were always on hand if we needed them Would recommend to anyone and everyone!
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Posted 3 years ago
We have had GREAT service from Purplebricks. Jordan our estate agent went over and beyond to help make our sell/move go as smoothly as possible. She kept us informed all through the journey. We could not have wished for more. We would not hesitate to recommend Purplebricks.
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Posted 3 years ago
Kept fully updated, the agent was honest, gave good feedback about the state of the property and knew the local housing market. The agent kept in touch even when nothing was happening. The process was simple and very un stressful. Thank you for your professionalism
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Posted 4 years ago
I sold my house using purple bricks, my agent was Carolyn Edgar.She was extremely helpful and went above and beyond to help me secure my asking price. The first couple she introduced me to made the offer of the asking price after the first viewing and we completed in five weeks.if I move again Carolyn will be the first person I call she is a credit to her profession.Thomas(Ted) Forster
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Posted 4 years ago
Excellent fast transaction. House sold in 5 days. The agent Aaron Tomkins was brilliant, from taking photos, to organising sale. Excellent service.! Fully recommended.!! And £22,000 over asking price 👌🏼
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Posted 4 years ago
Great service at a great price, this is the way forward as i can see. will be using Purplebricks again 5 starts *****
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Posted 4 years ago
Brilliant company! Managed to sell one of our houses within 24 hours! Saved us thousands on fees with no commission!! Conveyancer is a tiny bit more expensive to one not affiliated with the company, but well worth the money. You can defer paying for 10 months interest free by using their conveyancer!! So it’s swings and roundabouts!! Plus the solicitor does everything through an easy to use app. Purplebricks also have an app too which makes booking viewings etc. as easy as child’s play! Pictures and valuation were done with days of instruction. The advert was live that same night at 9.40pm. Advert looked great, was able to suggest updates and alter pictures using their app. We had someone pop in to see our tenants, who rang us to pop over and they begged us to sell the property to them before the official viewings had even started! We had 8 people fighting over the property, but we went with the original couple as a hand shake and a promise is a promise I’d never break, no matter what!! I swear it sold so quick due to the great photos and descriptions of each room and overall for the property and area!! I would definitely recommend this company to anyone, I think reading the negative reviews sometimes people want everything for nothing, which is impossible. This company do most things for you, but I love being able to do the viewings myself as I am an expert in our properties, so being able to do this saves you a fortune!! I personally think Purplebricks excel at what they do, especially for the low cost!! Very very happy!! Will definitely use again should we sell anymore!!
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Posted 4 years ago
Kept us up to date, helped us through flat viewings despite not yet being in the city. Tyrone always available to answer out questions
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Posted 4 years ago
Crooks. A very clever Scam.
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Posted 4 years ago
We just listed our home with Brenda Bowlin in the Phoenix, AZ area and have been very impressed from the beginning. Her initial presentation was the best of the 3 agents we interviewed (and the $3600 flat rate commission on the seller side was by far the lowest). We just got the photos back for the listing and the photographs are beautiful. I have really liked the entire process thus far and feel like no expense has been spared in presenting our house. Brenda is easy to get a hold of and is very responsive.
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Posted 5 years ago
We have found Purplebricks very helpful and efficient throughout the selling process, particularly our dedicated advisor Mandy Cook who has been very proactive and supportive. We would certainly recommend Purplebricks to others.
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Posted 5 years ago
Every business is only as good as the people who work within that business and I must say Miss Anne-Marie Edwards who is Purpebricks agent in the Blackpool Fylde area is absolutely brilliant, Professional, effective, fast and a really nice person. Thanks Anne-Marie job well done.
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Posted 5 years ago
So easy to use!
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Posted 5 years ago
I would certainly recommend Purplebricks, could not be simpler. You get the same exposure as you would using a traditional estate agent but cost is far less. We dealt with Richard Leaman, very professional, knows exactly what is is doing. He has been excellent and managed to negoiate on our behalf and managed to get an extra £5000 above the asking price. He has always kept us fully imformed of developments within the chain and everything has run smoothly
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Posted 5 years ago
Have been dealing with Alexander Booth with the sale of my mothers property over the last few months. There were quite a few problems and issues that arose unfortunately but the service and personal service I got of Alex were second to none! He was very professional and nothing was to much effort for him he went the extra mile for us so many times! The property has now sold but I am sure without his vast experience and commitment it wouldn't have. Once again thank you so much Alex .
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Posted 5 years ago
I haveJust sold my property after only 7 days on the market for full asking price 130.000. Karon Beighton from Purple Bricks was brilliant and made it feel stress free, Explained the process and helped and advised with a quick sale as i requested.
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Posted 6 years ago
Excellent service.
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Posted 6 years ago
Purplebricks is rated 1.3 based on 554 reviews