Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,031 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Qualtry 5 star review on 17th December 2025

Alvin

Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a decanter. The stopper was not in the shipment. I still haven’t received an answer to the emaili sent quartet about the missing piece. Also the decanter I got didn’t look like the photo of the item I ordered. The item appeared with crisp sharp lines. The decanter i received was round - not as classy looking. Update:I was sent the missing stopper, however I received the stopper to the decanter I ordered which was not the decanter I received as my order.”

Helpful Report

Posted 3 years ago

We are sorry to hear that you are missing the stopper for your decanter We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Posted 3 years ago

“The doggie placemat was monogrammed and a nice addition the pup’s designated eating area. It should be easy to wash and to keep the area clean.”

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Posted 3 years ago

“Turned out great!”

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Posted 3 years ago

“The product was just what I was hoping it would be. Great quality, great design, and delivery was on time.”

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Posted 3 years ago

“Exactly as advertised and the quality is consistently good!”

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Posted 3 years ago

“Received the personalized mugs shattered in pieces.”

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Posted 3 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

“No communication. Charged three times for delivery. No customer service.”

Helpful Report

Posted 3 years ago

Hello Paula, we checked and you were only charged one tome for the shipping. Should you need further clarification on the matter, You may send an email to support@qualtry.com or chat with our live representative by visiting our website www.qualtry.com. You may also call us at (385)786 8564 Our operating hours are from 9am to 5pm MT Monday to Friday.

Posted 3 years ago

“I love the variety of items. And anything that's personalized the recipient knows it was brought just for them.”

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Posted 3 years ago

“It was not packaged in anything so there are scratches on it and a scuff mark on the silver that won’t come off. Like a chunk of metal came out of it.”

Helpful Report

Posted 3 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 3 years ago

“My dad is going to move his new beer glass with all his kids names on it.”

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Posted 3 years ago

“My only bit of frustration was I left a couple messages for qualtry asking about my estimated delivery date and no one would call me back. However, the items were delivered after a couple weeks, and I could not be more pleased! They are perfect, and I will absolutely order more from this company :-)”

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Posted 3 years ago

“I hope this info is just too soon to complain (it might be in the mail🙂 - I just called but no one answered) I have loved ordering from your company, but I had a problem with the last order. I called and the lady said I would get more information. I have not received any info yet. I sent a picture, as the lady told me. I checked the emails. Please see if you can help.”

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Posted 3 years ago

“love products and price. Wish your company name would appear on charge not laser company name. I had to call the bank to see who this was Google shows it as a laser removal service”

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Posted 3 years ago

“I like the quality of my order but I'm very disappointed in the customer service. I placed 2 orders on the same day and I finally received 1 of the orders but the second order hasn't been fulfilled yet so I called customer service and they don't know why it isn't done and said they can refund me, I don't want the money back I want the items I ordered. They were supposed to be Christmas gifts but the agent told me that I won't be getting them in time and possibly not at all. I'm very frustrated as this happened to me last year as well. I can guarantee this will probably be my last order and once I receive my order I will be leaving a review online as well as on Groupon so that others know what to expect!”

Helpful Report

Posted 3 years ago

“I ordered two cutting boards a larger one and a smaller one. The larger one was a paddle shape and very nice. The smaller one was just a cutting board. The lettering that was burned into It was a little too burned, and there was a lot of cotton or some thing stuck all around the wording. I kept it because it’s a Christmas present and put a little work into it myself and it looks OK to give us a gift. However, I was kind of disappointed in the quality.”

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Posted 3 years ago

“Love Qualtry products..never disappointed!”

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Posted 3 years ago

“My order was almost perfect. All items received are great quality and perfect, except for the bottle opener. It's missing the cap catcher. Can you please send it? Thank you. Happy holidays!”

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Posted 3 years ago

“Excellent quality wood and the engraving was very detailed. My husband will love it.”

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Posted 3 years ago

“The dog placemats are perfect!”

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Posted 3 years ago

“not good this time. all my santa sacks came with no pictures, just the names…and now its too late to order.”

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Posted 3 years ago

Qualtry is rated 4.0 based on 2,031 reviews