Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,026 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting on them to come I increased my order to get free shipping but still was charged.”

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Posted 2 years ago

“Placemats were sent folded/bent. Hoping the bend comes out completely. I was sent two extra placemats that I didn’t order but that had my sons name on them. So weird.”

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Posted 2 years ago

“Quality product, and great customer service!!”

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Posted 2 years ago

“Great personal gift.”

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Posted 2 years ago

“Right after I sent in my order, I realized it was going to be 2023. I tried and tried to get a hold of you to put 2023 on my order instead of 2022. But my customized cutting board came with 2022. It’s not going to work, it is for a wedding present! Can you help me out here?”

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Posted 2 years ago

Our apologies, but the items you received were produced based on the personalization details you sent. Upon checking, you have submitted the bottom line personalization as "Est. January 5, 2022". Hoping for your understanding regarding the matter.

Posted 2 years ago

“I am so very pleased with all the products I ordered. They are certain to be favorite Christmas gifts.”

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Posted 2 years ago

“Ordered these ornaments for my real estate clients. The holes are directly cutting off the writing of the ornament. Looks sloppy and cheap. Highly disappointed.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Two of the three cutting boards received turned out poorly and I do not want to give them to the recipients. Usually they look good but these three all have issues. Hoping customer support can help resolve before Christmas.”

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Posted 2 years ago

“I have been a customer for about 4 or 5 years or so and have been extremely happy with all of my purchases. Service and quality have been excellent! It must be good, I keep coming back!”

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Posted 2 years ago

“So happy!!! Excellent job, I am so ready to order again!”

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Posted 2 years ago

“Christmas ornament looks great and pillow cases are adorable!”

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Posted 2 years ago

“I ordered 4 cutting boards on November 29th, and received them 3 days later. I love the products I received, and would definitely order again, had this level of service applied to my second order. I placed a second order on the same day, November 29th, for 4 additional items. Today is December 18th, and my items have yet to be shipped. I've reached out to customer service twice to check on the status of my order. They assured me my items had been made, but they are backed up due to the Holidays and have not handed my items off to their courier yet. 3 weeks later, I'm still waiting for my package to be shipped! When I inquired about my order a second time, as I need the items by Dec. 22, I was told not to contact customer service again as this would further delay my products from being processed. If it were not for this second, incredibly frustrating experience, I would give Qualtry a 5 star rating. But this is unacceptable. I place the order a month in advance, and am still waiting!”

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Posted 2 years ago

We apologize that your order was delayed. Your order was delivered December 22, just in time for Christmas.

Posted 2 years ago

“I always love your products. Easy to create online and they look very professional and pretty”

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Posted 2 years ago

“I loved all the products except for the print on one small bread board. The design didn't look like I pictured.”

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Posted 2 years ago

“I did not receive half my order and I can’t get a to answer my call or respond to emails.”

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Posted 2 years ago

We are sorry to hear that your order was delayed. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“I received a decanter. The stopper was not in the shipment. I still haven’t received an answer to the emaili sent quartet about the missing piece. Also the decanter I got didn’t look like the photo of the item I ordered. The item appeared with crisp sharp lines. The decanter i received was round - not as classy looking. Update:I was sent the missing stopper, however I received the stopper to the decanter I ordered which was not the decanter I received as my order.”

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Posted 2 years ago

We are sorry to hear that you are missing the stopper for your decanter We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Posted 2 years ago

“The doggie placemat was monogrammed and a nice addition the pup’s designated eating area. It should be easy to wash and to keep the area clean.”

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Posted 2 years ago

“Turned out great!”

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Posted 2 years ago

“The product was just what I was hoping it would be. Great quality, great design, and delivery was on time.”

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Posted 2 years ago

“Exactly as advertised and the quality is consistently good!”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,026 reviews