Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,031 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Qualtry 5 star review on 17th December 2025

Alvin

Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pillow covers were great - everyone who has already received them, loves them! However, I have yet to receive a response from Qualtry support regarding an error in printing from my first order... and an incomplete second order :( It's been 4 days and no response. Additionally, there were some quality issues with the pillows where the zipper head came right off the pillow cover :( I'm hoping to update this review to something more positive... but I need a response from Qualtry support to make my orders whole.”

Helpful Report

Posted 3 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

“The cutting board we ordered was missing from the package. Emailed support and awaiting word back. Xmas gift that now unlikely to get here on time. Terrible.”

Helpful Report

Posted 3 years ago

We apologize that the cutting board was split from your order and was shipped separately. It was delivered December 23 just in time for Christmas.

Posted 3 years ago

“The pillowcases that I ordered for my grandchildren turned out perfect!! The fabric was very soft and the pics on them are adorable. Definitely would purchase these again.”

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Posted 3 years ago

“Our first order to Qualtry was last Christmas 2021 and I received 7 stockings but two had the same name on them and mine was left out. When I reported it I was told they were out of that stocking and could not make one for me. I didn't receive a refund or credit of any kind to compensate for the mistake on their part. This year I ordered just my stocking to hopefully complete the set. I am extremely disappointed in the results this time. it's sloppy and doesn't look as neat and cleanly done as the first ones. I will not shop with Qualtry again and won't be recommending you again. There are too many custom shops to choose from that produce great work or at the least responsibility for their mistakes. The ink is running all over the name and design and there are some spots of patchy missing ink in the print. It looks horrible and again, there is no time to have this remedied before Christmas even if they do have it in stock this time. I'm sorry now that I opted to give you a second chance even though I had to pay for it AGAIN.”

Helpful Report

Posted 3 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 3 years ago

“Very disappointed as the item I bought was messed up.”

Helpful Report

Posted 3 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 3 years ago

“I am still waiting on them to come I increased my order to get free shipping but still was charged.”

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Posted 3 years ago

“Placemats were sent folded/bent. Hoping the bend comes out completely. I was sent two extra placemats that I didn’t order but that had my sons name on them. So weird.”

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Posted 3 years ago

“Quality product, and great customer service!!”

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Posted 3 years ago

“Great personal gift.”

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Posted 3 years ago

“Right after I sent in my order, I realized it was going to be 2023. I tried and tried to get a hold of you to put 2023 on my order instead of 2022. But my customized cutting board came with 2022. It’s not going to work, it is for a wedding present! Can you help me out here?”

Helpful Report

Posted 3 years ago

Our apologies, but the items you received were produced based on the personalization details you sent. Upon checking, you have submitted the bottom line personalization as "Est. January 5, 2022". Hoping for your understanding regarding the matter.

Posted 3 years ago

“I am so very pleased with all the products I ordered. They are certain to be favorite Christmas gifts.”

Helpful Report

Posted 3 years ago

“Ordered these ornaments for my real estate clients. The holes are directly cutting off the writing of the ornament. Looks sloppy and cheap. Highly disappointed.”

Helpful Report

Posted 3 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

“Two of the three cutting boards received turned out poorly and I do not want to give them to the recipients. Usually they look good but these three all have issues. Hoping customer support can help resolve before Christmas.”

Helpful Report

Posted 3 years ago

“I have been a customer for about 4 or 5 years or so and have been extremely happy with all of my purchases. Service and quality have been excellent! It must be good, I keep coming back!”

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Posted 3 years ago

“So happy!!! Excellent job, I am so ready to order again!”

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Posted 3 years ago

“Christmas ornament looks great and pillow cases are adorable!”

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Posted 3 years ago

“I ordered 4 cutting boards on November 29th, and received them 3 days later. I love the products I received, and would definitely order again, had this level of service applied to my second order. I placed a second order on the same day, November 29th, for 4 additional items. Today is December 18th, and my items have yet to be shipped. I've reached out to customer service twice to check on the status of my order. They assured me my items had been made, but they are backed up due to the Holidays and have not handed my items off to their courier yet. 3 weeks later, I'm still waiting for my package to be shipped! When I inquired about my order a second time, as I need the items by Dec. 22, I was told not to contact customer service again as this would further delay my products from being processed. If it were not for this second, incredibly frustrating experience, I would give Qualtry a 5 star rating. But this is unacceptable. I place the order a month in advance, and am still waiting!”

Helpful Report

Posted 3 years ago

We apologize that your order was delayed. Your order was delivered December 22, just in time for Christmas.

Posted 3 years ago

“I always love your products. Easy to create online and they look very professional and pretty”

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Posted 3 years ago

“I loved all the products except for the print on one small bread board. The design didn't look like I pictured.”

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Posted 3 years ago

“I did not receive half my order and I can’t get a to answer my call or respond to emails.”

Helpful Report

Posted 3 years ago

We are sorry to hear that your order was delayed. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

Qualtry is rated 4.0 based on 2,031 reviews