Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,031 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

Write Your review

Tell us how Qualtry made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Qualtry 5 star review on 17th December 2025

Alvin

Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a few personalized wooden spoons and forks, salad forks and a personalized red power bank. I also paid an extra $10 for Priority Processing so that it would be shipped in 2 days. The result, it took 2 weeks to receive my order ( so priority processing didn't happen), I received a PINK power bank without a cord, but then the spoons and forks were fine. So I've asked for a refund for the priority processing fee and for the wrong color power bank that came without the cord. It's been over 24 hours since I sent that email and I haven't heard back from anyone yet. This is my first time ordering from Qualtry and I wished it went better.”

Helpful Report

Posted 3 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

“Husband loves it”

Helpful Report

Posted 3 years ago

“I am very pleased with the products I ordered and how they look. Especially since they were engraved.”

Helpful Report

Posted 3 years ago

“Love our stockings!”

Helpful Report

Posted 3 years ago

“Does not feel and good as usual, I ordered 2 towels only received 1, not happy.”

Helpful Report

Posted 3 years ago

“I requested this for a Christmas Gift and was so excited when it arrived on time and when it arrived, it was bent and looked used and disappointing. The pad itself would have been lovely but due to the damage, I won't give it to my niece.”

Helpful Report

Posted 3 years ago

Our apologies Melissa for the defect of the sketch pad you received. We have already requested for a replacement to be processed and the tracking information will be sent to you through email once your replacement has been shipped.

Posted 3 years ago

“They sent 2 not 4”

Helpful Report

Posted 3 years ago

We are sorry to hear that there were some concerns regarding your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

“I only received 1 gift sack and paid for 2. Sent an email and did not get a reply and called and can’t get through on the phones! Fix this!!!”

Helpful Report

Posted 3 years ago

We are sorry to hear that you are missing an item from your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

“I've never been disappointed with my Qualtry Orders. Well actually one-time engraving was poor and they quickly replaced the item for me. Happy to have found sale items that make purchasing custom products a bargain. This order consisted of wood and cork trivets and a wood cutting board. The only minor issue is the rough edges and handle of the cutting board. They need more sanding. A piece of 220 fine sandpaper will take care of this. Some items are expensive but frequent sales make real bargains.”

Helpful Report

Posted 3 years ago

“This one is perfect”

Helpful Report

Posted 3 years ago

“Ordered 12/5 and received it just recently. Perfect! However, order # 2182882 was ordered on 11/25 and it still hasn't shipped! This has not been my experience before. Ordered a bunch. I was told it was completed but was waiting for it to be packed and prepared for shipping.”

Helpful Report

Posted 3 years ago

“I ordered 2 cutting boards. I was correct. The other was another person’s order. I called immediately, Monday, left a message and have not heard a thing.”

Helpful Report

Posted 3 years ago

“Very disappointed. The package took weeks to arrive and came smashed up with broken parts and missing $40 of items contacted quality over 24 hours ago without a response.”

Helpful Report

Posted 3 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We have already processed a refund for the items that you raised. The refunded amount will be posted back to your mode of payment in 3-5 business days. A refund notification will also be sent through your registered e-mail.

Posted 3 years ago

“I’ve purchase from you before and was completely satisfied. This time I ordered 10 items but only 9 were in my package. One of those 9 was not up to the standards that I expecting. I send an email 6 days ago to report my missing item and the item I was not happy about but there has been no response. I tried calling the number given but just says the number is busy. I understand it’s a busy time of year, but 6 days and no response to an email? I had thought I had found the perfect gift for my supervisor but that’s what didn’t arrive! I had hoped that you would respond in a timely manner and correct the issue and I could have left good review.”

Helpful Report

Posted 3 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 3 years ago

“The monogram and name look nice and would look better if the etching was darker.”

Helpful Report

Posted 3 years ago

“This is my second purchase from Qualtry- we order the personalized dog collars for our pets. This year we expanded to gifts for our family as well and they are just perfect .....”

Helpful Report

Posted 3 years ago

“The bags were fantastic. I just wish 2 of them were not so wrinkly. These bags are gifts and the 2 looked like they balled up in knots. But the bags are great and the stitching with their names is wonderful & the quality of bag is a 10.”

Helpful Report

Posted 3 years ago

“First off, I ordered these on Sun. Nov. 27 and paid extra for the priority processing. 11 days later the status was still unfulfilled. I had to inquire and the reply I got was simply, "we are experiencing delays dues to the sudden influx of orders our production team is behind schedule." No one notified me. It wasn't until I inquired that I was offered a refund on the priority processing but there still was no ETA if I would even get my items before Christmas. It was super frustrating. Secondly, the price is great, but the quality is a bit shoddy. Bought personalized cutting boards and right in the middle of the name on BOTH boards, is a large crack across the entire name as well as on the back of one board. It looks bad. The rest of the wood looks great How do you gift something like this? Can the receivers even really use it with this crack that might seep in liquids from foods that could make it worse? I'm debating even gifting these. See photos attached. In conclusion, I rate Qualtry low for their lack of communication with customers when products are delayed and for not offering the customer any compensation for the trouble up front. In addition, it gets a 2-star rating because of its low, quality assurance, but I have to give them something for I've ordered years before and the products were decent.”

Helpful Report

Posted 3 years ago

Our apologies for the defect on the board that you received. We have already requested for a replacement to be processed and the tracking information will be sent to you through email once your replacement has been shipped.

Posted 3 years ago

“Excellent quality & service!!”

Helpful Report

Posted 3 years ago

“Please call me 3469461233”

Helpful Report

Posted 3 years ago

We will have our customer service team reach out to you so that we can assist you.

Posted 3 years ago

Qualtry is rated 4.0 based on 2,031 reviews