Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,026 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality”

Helpful Report

Posted 2 years ago

“I ordered on October 28th, on 12-20 I received 4 pieces of my order, I have already missed mailing deadlines to send bags out with gifts. I have ordered for many years and probably won't be back next time I am looking for unique items.”

Helpful Report

Posted 2 years ago

Thank you for your feedback and we apologize we apologize for this experience. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“We were missing one Stocking, Katy, and I ended up with 2 extra stocking they belonged to two orders”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are missing the stocking for Katy. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Product was delayed however they were very responsive and shipped out with a faster shipping to ensure I received it before Christmas! Would do business again! Received the product and it is great quality!”

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Posted 2 years ago

“Only received half of the order. Emailed customer service- haven’t heard back in 3 days…”

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Posted 2 years ago

“Cutting boards do not look as pictured. Very disappointed in the quality. I’ve written an email to the support team and haven’t hear back. You can’t see the names engraved on the board. Half the letters are brown half are not. Terrible.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“I ordered the custom Trivets and cutting boards. I have received the Trivets, but not the cutting boards? The cutting boards were ordered first? Hopefully, they make it here before Christmas.”

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Posted 2 years ago

“I didn't get a choice to order the spoon or fork, the fork was just made and delvered. The sticker on the item said spoon and fork so I really thought I was getting both. I am not sure how only a fork will work alone. The product looks nice and I did get in on time. Just very confused and not really fair I couldn't choose which one I really wanted.”

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Posted 2 years ago

“Hi…I really like everything I ordered from Qualtry. My only negative issue is how long it takes to receive an order. It took 3 weeks Nov. 29- Dec. 20. So I know if I order anything next year I should order in an October. Lol”

Helpful Report

Posted 2 years ago

“I ordered 2 got only one - no possibility for regress.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are missing an item from your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Quality is excellent. Delivery before due date. Wish personalization was a little darker”

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Posted 2 years ago

“Quick delivery and great quality”

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Posted 2 years ago

“Great products! They will make great gifts for family!”

Helpful Report

Posted 2 years ago

“The items I ordered were very nicely engraved, however, the size was not at all what I expected. They were so small that the purpose that I needed them for will not work.”

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Posted 2 years ago

“I have not received it!!!!!!!”

Helpful Report

Posted 2 years ago

We are sorry to hear that you still have not received your order that we shipped last December 12. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“was perfect”

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Posted 2 years ago

“The writing on all six of my boards is striped and faint so you can’t read them. The boards and engraving is nice. When i called customer service, the hold music played for a long time then dropped to say call later. It was after 11am EST. When you call the order line, same issue…long hold music then it just disconnects. Maybe its the timing but I now have to buy other presents at the last minute because these are not giftable.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Very disappointed with quality and customer service. You can barely see the engraving on 2 of the 3 boards.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“I have never been disappointed with you all’s products. I order Christmas gifts from you almost every year!”

Helpful Report

Posted 2 years ago

“I was supposed to get 4 luggage tags via a Groupon campaign. I only received 1. I contacted customer service and my emails have gone unanswered and ignored. Not happy with one luggage tag for $35 and they were Christmas gifts so that is now ruined”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

Qualtry is rated 4.0 based on 2,026 reviews