Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely apporling! Purchased iPad 14 Dec we are now at 22 Jan and I have been told 3 days they can fulfil the order and have to wait 30 days for a refund! Refuse to call me back. Thanks for absolutely nothing, 7 year old Christmas present never received. Hope you proud of yourselves”

Helpful Report

Posted 6 years ago

Hello Katey We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“I’ve never received my Apple Watch. Paid £90 for it!! Don’t buy from there”

Helpful Report

Posted 6 years ago

Hi Danyaal We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“The iPad Air I received does not hold its charge at all. Get maybe 3 mins max use out of it.”

Helpful Report

Posted 6 years ago

Hi Elaine We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“ID 199911 4th November 2018 – I have PAID the phone (iphone 6s) 19th November – after 11 working days they have NOT SENT it 19th November – after 1000 emails and calls I have cancelled the order and they emailed me back “The refund will be processed on 12/12/18” 12th December - NO REFUND and they answered me “Your refund will be processed on 17/12/2018” 17th December – NO REFUND and they said “Please await further information” 18th December - NO REFUND and they answered me “Your refund will be processed on 21/12/2018” 21st December - NO REFUND and they said “Please await further information” 2nd January - NO REFUND and they answered me “Your refund will be processed on 15/01/2019” 21th January 2019– NO REFUND – BUT they said “the BACS has been done on 15/01/2019” THE END of story: NO PHONE – NO REFUND They will answer (below) with the same generic apologetic email/post/etc “We are sorry to hear you are experiencing …””

Helpful Report

Posted 6 years ago

Hello Michele. We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Great service”

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Posted 6 years ago

“Very quick and really good condition, all round very good purchase”

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Posted 6 years ago

“service very good they emailed me to say that the people who delver their items had let them down and advised when the phone would arrive, and it arrived when they said”

Helpful Report

Posted 6 years ago

“I was very happy with the phone. The only problem was with the courier service. The phone was left on the ground outside a door of a house of a neighbour. I live in the country! This house was vacant for Christmas. It was just by chance I saw a package outside the door of the house. It had been there a couple of days as it was wet and a dog or some animal had been at the package. The label was smudged. I had not received a call from courier re delivery. It was lucky that the phone was wrapped well and had not been touched.”

Helpful Report

Posted 6 years ago

“Although the ordering and delivering all went very smoothly, I was very disappointed that they send me a rose gold Iphone 7 instead of the champagne gold colour that I actually ordered. Since i really needed the phone and didn't want to go trough all the hassle of sending it back and wait again for a week or more, i just kept it.”

Helpful Report

Posted 6 years ago

Hi, We are sorry you are having a problem with your order. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix.

Posted 6 years ago

Helpful Report

Posted 6 years ago

Hi Michele, We are sorry to hear you are experiencing a problem with your refund. This has already been actioned, please check your account. If you still have any questions please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to look into this. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix.

Posted 6 years ago

“Very good ,quick delivery very pleased 😋”

Helpful Report

Posted 6 years ago

“2nd phone ordered from this company, although I have been told by the recipient that the battery was 'weak' on the first the later phone looks in good order and now waiting use”

Helpful Report

Posted 6 years ago

“Lovely phone for my Daughter. She was delighted with the quality.”

Helpful Report

Posted 6 years ago

“Service was good , bought phone just before Christmas and received start of January , within the timescale stated by QMF . Phone in great order . Pleased”

Helpful Report

Posted 6 years ago

“I bought several good iPhones in the past from this company. But since Covid they have completely failed on their ability to deliver. Don’t believe the hype. I cancelled after weeks of waiting. I would recommend shopping elsewhere.”

Helpful Report

Posted 6 years ago

“I am delighted with my iPhone case Thank you Louise”

Helpful Report

Posted 6 years ago

“Bought phone from this company in September 2018. It didn't work. I returned it and was promised a refund within 14 days. It has now been over 120 days and I still have not received my refund. They have promised it to me on three separate dates, all of which were broken promises with no explanation. They respond to emails and reviews with a comment saying they are sorry and they will be in touch to sort to this problem out soon, sadly however they do not follow up on these promises. Please do not buy from this company as they cannot be trusted with your money in my experience. I am now forced to take legal action to recoup my hard earned money that I paid to Quick Mobile Fix in good faith.”

Helpful Report

Posted 6 years ago

Hello We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“The name Quick Mobile Fix is not accurate. I am a 77 year old widow, my phone is an important part of my life. I ordered a refurbished Samsung Galaxy on the 21/12/18. Because of poor communications from the day the order was placed I could not establish when the phone was going to be despatched. I decided to cancel the order on the 10/01/19., it took them to the 15th of January to accept the cancellation, only to be told on the 15th that the was company policy the refund could take up to 30 days. Quick mobile Fix had already had my £200 for 3 weeks. It is possible if they take the maximum time to issue a refund they will have had my money in the region of 2 months. How can the company be called Quick Mobile Fix.”

Helpful Report

Posted 6 years ago

“Still waiting for am refund since 5th dec I had to send my phone back within two weeks of recieving it. Was sent a refund slip and sent it back the next day. All quick mobile fix do is send out repeated emails all the same. then was told due to bank holidays and christmas i cannot recieve my refund until feb 7th..and then i know i will be sent a lot of rubbish emails saying we are sorry to hear this we are looking into this for you...please do not believe this company. Then was told four days ago they are contacting their finance department to get my refund quicker,,Like they are doing me a favour...now i cannot get hold of anyone..funny that.. For anyone else out there..I have contacted watch dog.this company is just taking your money. Today i have contacted my bank also..as i have reported how bad this company is. I DO HOPE THIS HELPS ANYONE ELSE WHO HAS USED THESE POEPLE. ID203620”

Helpful Report

Posted 6 years ago

Hello Yvonne We are sorry to hear you are experiencing a problem with your refund. In order for us to look into this further for you please do get in contact with us on customersupport@quickmobilefix.com quoting your order number and full name and a member of the team will be able to able to look into this. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“QMF did good job of replacing my failed iphone screen . Done in five days . Dry good value to get up and running again”

Helpful Report

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews