Quidco Reviews

Name: Quidco
Address: 4th Floor, 76-80 Great Eastern Street, London
Rating: 1.78

1.8 Rating 248 Reviews

19 %

of reviewers recommend Quidco

Company Reviews

Questions

Metrics

1.8

Based on 248 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Location:

4th Floor, 76-80 Great Eastern Street
London
EC2A 3JL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely rubbish,they are getting like top cashback, doing anything to stop you receiving cashback and you follow all their instructions and rules and you still don't get your cashback,just another con”

Helpful Report

Posted 3 years ago

Hello there, Hope you are well. I am really sorry to learn of any issues you have encountered with our site, if you could please email us at the below address with the details of your query and we can look into this for you straight away : socialsupport@quidco.com Thank you Ashleigh

Posted 3 years ago

“Scottish friendly isa cash back 1 years later nothing Blaming the bank ! Also BT OVER A YEAR BUT NOT THEIR FAULT ITS BT YOU SILLY BILLY”

Helpful Report

Posted 3 years ago

Hello Phil, Hope you are well! I am really sorry to learn you have cash back on your account that has been pending with the retailer for some time, Please understand this is not our intention and we always aim to have cash back paid as soon as we possibly can. If you can please send us a message at the email address below we can take a look into this for you! Thank you Ashleigh socialsupport@quidco.com

Posted 3 years ago

“I love where the real review site gives the right star amount but trusting gives a fake amount. Well review the staff contact you and try to blame you a site issue. If your going to close the account tell someone instead of doing it so you steal money from your customers. That is theft is it legal well Quidco think it is. When it goes down the rats who don't know about customer service will hopefully not get another job in the sector. You treat people with respect they want to use your service you don't it will go under. I can see that happening to quidco. Take all your money out straight away is what I hope you all do.”

Helpful Report

Posted 3 years ago

Sorry to hear this, you can drop us a message on socialsupport@quidco.com with your Quidco email address so we can have a look into this for you? -Summer

Posted 3 years ago

“Close my account contacted you and you don't reply. Reopen my account instead of stealing my money or are you going close it and steal the money. Please answer it under this review.”

Helpful Report

Posted 3 years ago

I'm very sorry to hear that you're having an issue with your account! 😟Please could you drop an email over to socialsupport@quidco.com and I'll have a look into this for you 😊 -Joe

Posted 3 years ago

“I can’t seem to gain any money due to slow cash back and the Quidco fee! I’ve had this app for months and have never earned over 80p due to the fees keeping taking my money when I earn it. Cancelling shortly.”

Helpful Report

Posted 3 years ago

So sorry to hear this! It sounds as though you may be on a premium membership, please can you drop us a message on socialsupport@quidco.com so we can have a better look into this for you? -Summer

Posted 3 years ago

“Bought an expensive Dyson vaccum cleaner enticed by £80 off deal via Curry’s but cash back declined afterwards. Had already opened and used the vaccum by then so couldn’t return it. Cash back was the key reason why we went for the expensive machine. From now on will not trust Quidco for larger cash backs. Only good for small ie couple of pounds worth of cash backs. I am not leaving my Quidco email here lest my account gets banned.”

Helpful Report

Posted 3 years ago

Terribly sorry to hear this! You can drop us a message on socialsupport@quidco.com so we can have a look into this for you and see what we can do in this case! -Summer

Posted 3 years ago

“Not happy, been using Quidco many yrs but they recently Closed my account without warning and with money in it, stealing my money. AVOID!”

Helpful Report

Posted 3 years ago

Hello, I am really sorry to learn your account has been closed, we can certainly take a look into this for you to hopefully get this sorted for you. So that we can do this can you please email us at the address below with your registered Quidco email address and we will get back in touch with you as soon as we can ! Take care, Ashleigh Socialsupport@quidco.com

Posted 3 years ago

“It's rediculous. Purchased cinema tickets in February never acknowledged the purchase. 2 other other purchases from February still haven't come through. Untrustworthy, not worth the hassle.”

Helpful Report

Posted 3 years ago

Hi Cashback does take a while to process i'm afraid. I am sorry if this was not made clear to you at the time. If you do ever wish for any additional info on any cashback feel free to contact us on socialsupport@quidco.com -Andy

Posted 3 years ago

“Confirmed cashback of £70 however 1 YEAR later it's not paid. Chased Quidco several times and get the generic "we are waiting on the retailer". Quidco, you need to understand my relationship is with Quidco not the retailer. You have no business model if I need to deal directly with the retailer Where is the commitment to the payments you have promised? Where is the escalation when things go wrong? It should be Quidco chasing the retailer when payments are falling behind as it's Quidco's reputation on the line.”

Helpful Report

Posted 3 years ago

Hello there, I am really sorry to learn your cash back is declined, we do everything we can to obtain the cash back funds from the retailer's as soon as we possibly can. Sometimes there may be delays with the retailers and for this we do offer our apologies, if you can please send me an email at the address below with the details of the cash back we will look into this for you . Many thanks! Ashleigh (Socialsupport@quidco.com)

Posted 3 years ago

“Closed my account with money in it effectively stealing my money. A thieving company that gets away with it time and time again from others reviews”

Helpful Report

Posted 3 years ago

Hi Unfortunately we do take security of the site very seriously and any attempts to breach our user agreement terms will be punished. You should have had dealings with our team who will have explained why this has happened but if not drop me a line on socialsupport@quidco.com and I will make sure this is explained to you. -Andy

Posted 3 years ago

“Banned my account after i have been a member for years with no warning, stealing tracked and payable earned cashback with it. AVOID!”

Helpful Report

Posted 3 years ago

I'm really sorry to hear that you're having this issue, please could you drop an email over to Socialsupport@quidco.com so that we can take a look into this for you 😊 -Joe

Posted 3 years ago

“Terrible cashback... Bought hundred pounds in ebay and got nothing... For many years that i tried to use this, i only got £.50 received. Ridiculous.”

Helpful Report

Posted 3 years ago

Very sorry to hear this! the cashback rates are provided by the retailer has they do supply the cashback 😊 But if any have tracked incorrectly or not tracked at all please do pop over a message to 👉 Joseph@quidco.com and I will happily help 🙋‍♂️

Posted 3 years ago

“Advitised that in 12 weeks you get your cashback but now 6 months down the line and still bshited by the customer services every week”

Helpful Report

Posted 3 years ago

Hello there, I am really sorry to learn your cash back is delayed, please be assured we do everything we can to ensure the retailers pay the cash back within their timescales. We can certainly take a look into this for you, could you please email us with your details to joseph@quidco.com and we will get back to you :) thank you - Joseph

Posted 3 years ago

“My account was blocked for no reason after the Tidal promo. Quidico replied to my email "Why was my account blocked?" with some laconic explanations that can be summed up to "We wanted a lot of people to register but we didn't want to pay them many, so your account will remain closed", as your review will remain 1-star. Would not recommend these scammers!”

Helpful Report

Posted 3 years ago

“Unfortunately it is a scam site. They will ban you if you collect too much cash :/ I do not recommend ! !”

Helpful Report

Posted 3 years ago

“Unfortunately it is a scam site. They will ban you if you collect too much cash :/ I do not recommend ! !”

Helpful Report

Posted 3 years ago

“My account was banned for using tidal. SCAM”

Helpful Report

Posted 3 years ago

“Scammers - account banned without withdrawal.”

Helpful Report

Posted 3 years ago

“Absolutely useless platform with ridiculous charges! Avoid at all cost!”

Helpful Report

Posted 4 years ago

“Premium membership was cancelled yet premiums still deducted from cashback. Not using this site again when there are other reliable sites available.”

Helpful Report

Posted 4 years ago

Quidco is rated 1.8 based on 248 reviews