Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,966 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast delivery once rack was available. Very impressed, thank you.”

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Posted 3 years ago

“Received exact item ordered promptly”

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Posted 3 years ago

“Service was great. Received rack in timely manor. Rack was very easy to install. Once I found were to put the arms there work perfect. Used it this morning. Had a little problem installing ramp. St first it did not go all the way. After a while just pick bike up on to ramp. After I finished my ride tried again with ramp. This time got the ramp installed. Maybe when it gets used more it will get easier. Phi hunt”

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Posted 3 years ago

“I love Rack Attack. They constantly have products in stock and deliver them to me quickly. I already have the Yakima HD bar 60, but need 68s, so ordered them, which was delivered the next day! I messed up on the credit card but got an email, saying that, and they are not canceling the order, but I need to call. I quickly called them, they fixed the problem, and the product was still delivered the next day. That was awesome and ease.”

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Posted 3 years ago

“perfect, fast, as described and competitive price”

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Posted 3 years ago

“Even though there were supply issues, Rack Attack was very good at keeping me updated on my order status.”

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Posted 3 years ago

“Rack Attack came through with a hard to find item in a swift efficient way. Staff at new Fort Collins was most helpful.”

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Posted 3 years ago

“Great service, online chat was very helpful in getting the right bike rack for our family. Fast delivery, good experience. Would recommend!”

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Posted 3 years ago

“Had what I needed instock abs the shipping to Hawaii was fair. It shipped to me quickly !”

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Posted 3 years ago

“I've ordered 2 bike racks now and couldn't be happier with the service and shipping. The racks showed up with no damage. The locks were the correct ones I asked for and the keys showed up a day later, as expected. I will definitely be ordering again in the future as we have a growing kid with outdoor adventuring in our future and I can't think of any better place to get equipped to carry the toys than from Rack Attack. Regards, SteveO”

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Posted 3 years ago

“Received product really quick. Packaged well. Easy to contact on phone after the online order to make a change.”

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Posted 3 years ago

“Awesome customer service. I was kissing a few parts and they mailed the parts off right away!”

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Posted 3 years ago

“It has been excellent service so far.”

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Posted 3 years ago

“great they worked”

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Posted 3 years ago

“Online tools to choose the right rack were excellent as was the customer service team when I called to get question answered”

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Posted 3 years ago

“Great prices, knowledgeable staff and quick shipping.”

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Posted 3 years ago

“My experience with RackAttack was very good. I had questions about the bike rack that I was purchasing and sent an email to RA who was quick to respond. The bike rack was shipped fast and arrived only a few days later!”

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Posted 3 years ago

“Great customer service. I like the open box options for some products. I plan on buying all my roof rack accessories from you guys.”

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Posted 3 years ago

“Shipped to my remote Wyoming address super quickly!! I made the mistake of ordering from Amazon first and they lost my package and gave me a million excuses. I should have saved myself the time and ordered form rack attack in the first place.”

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Posted 3 years ago

“Rack Attack was fast and accurate with the order.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,966 reviews