Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered replacement keys for our Thule Bike Rack. You helped us with a website issue, and shipping was quick and on time. Would definitely recommend you to others. Thank you for your great service.”

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Posted 3 years ago

“The purchase process was easy and delivery was quick. I like the website that has information on all kinds of racks. It helped with my purchase decision. I would recommend to anyone looking for a rack and accessories.”

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Posted 3 years ago

“The new Rack Attack in Charlotte helped me out tremendously!! Let me say that I went to a big box camping store 1st, but still had a host of questions that no one really knew how to answer. I went straight to Rack Attack from there as I figured they were pros on this stuff. They did not disappoint!! I worked with Peyton, who went over the pros and cons several of their cargo boxes and roof rack setups. I decided on a setup, but the big box camping store had a deal going on that couldn't be beat.... until Rack Attack Charlotte was able to match the price!!! Super happy with the purchase and the Staff at Rack Attack Charlotte!!! Oh, and a quick pro tip-- just get them to install it and save yourself the anxiety!!! Thanks Peyton and Store Mgr. Andrew!!! You guys ROCK!!”

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Posted 3 years ago

“The bike rack I wanted was on backorder. I chose to order and wait for it to arrive. The wait was going to be months. Rack Attack offered to refund my payment of I could continue to wait. I chose to wait and they kept me informed with monthly e-mails on its status. This was much appreciated. I have received my bike rack and it is perfect. This company supports its customers and I definitely will buy from them again.”

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Posted 3 years ago

“I went in looking for a cargo box for my Subaru but really didn’t know much about what I wanted. Not only did they help me make a great choice but also mounted it on my roof for me. Thanks for the great service. It not something we see much anymore.”

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Posted 3 years ago

“Thank you for the great customer service and expedited shipping!”

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Posted 3 years ago

“Thorough explanation of what I was getting, and a quality product.”

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Posted 3 years ago

“Rack attack has always provided top quality service on all my orders. The speed of their delivery is amazing! I recommend them without hesitation.”

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Posted 3 years ago

“Quick shipping!😃”

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Posted 3 years ago

“Excellent customer service from online order to prompt delivery. Will not hesitate to order again in the future!”

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Posted 3 years ago

“Amazing and prompt customer service and shipping.”

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Posted 3 years ago

“Purchased a skinny warrior basket to go along side my Thule box. Worked out good with some aftermarket crossbars. One of the threaded inserts for the screws in the center was un-retrievable so had to put a SS self tapper in it. Other than the fact that all your products are way over priced I’m happy with my purchase. FJB”

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Posted 3 years ago

“I have made several purchases at Rack Attack in Mississauga and have been helped immensely by the knowledgeable staff. I have purchased two Yakama bike roof racks and cross bars and a Trek ski rack. You won't find better prices, even on Amazon!”

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Posted 3 years ago

“Rack Attack was awesome to deal will. This cooler Was a big purchase for us. When I was deciding what one to get. They patiently answered all my questions. Their communication both online and on the phone was great.”

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Posted 3 years ago

“You called me to confirm my order and to check if I had everything.”

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Posted 3 years ago

“Amazing service and very responsive!”

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Posted 3 years ago

“Specified that the Yakima mounts were to be used on the stock crossbars of 2013 Subaru Outback. The received mounts did not fit. They agreed that an error had been made in fitment and sent a replacement set of mounts. I appreciate a company that admits when errors are made and works to correct them.”

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Posted 3 years ago

Hey there! I'm truly sorry to hear that the Yakima mounts didn't fit your 2013 Subaru Outback's stock crossbars as expected. That's definitely a bummer, and we don't want our fellow outdoor enthusiasts to miss out on any adventures! Our team is dedicated to ensuring you have the right gear for your vehicle, so it sounds like something went awry in this case. We'd love to make it right for you and get you back on the trail ASAP. I have sent you a message directly with a few solutions. Looking forward to chatting with you further and resolving this hiccup. Happy trails! Blaze

Posted 3 years ago

“Ordered replacement keys for snowboard and roof rack. Rack Attack sent the keys the next day! Easy and extremely professional and great value!”

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Posted 3 years ago

“Extremely knowledgeable and helpful people all around. Made buying and even returning some items very easy. Would use again in a heartbeat!”

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Posted 3 years ago

“I like that when I went to order, they brought up a lower price from Amazon and matched it for their order. The rack arrived when they said it would and it was easy to assemble.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews