Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,026 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,026 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service”

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Posted 3 years ago

“Wow fast shipping.”

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Posted 3 years ago

“Fast shipment”

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Posted 3 years ago

“Awesome customer service. Contacted team via phone for Thule custom key order and customer service specialist in Austin was able to order and have keys delivered UPS in two days! Thank you.”

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Posted 3 years ago

“One stop shop for all rack parts. All shipped at the same time and arrived quickly.”

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Posted 3 years ago

“I haven’t had time to install the item yet but the shipping and delivery was timely.”

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Posted 3 years ago

“I had a very positive experience with Rack Attack. I asked a question about fit on my vehicle and received a response a short while later. I placed my order and the rack was shipped two hours later. It arrived as advertised with sufficiently detailed instructions to install the lock cylinders and mount the rack to my car, plus I had watched a YouTube video of the installation that Rack Attack had made. I don't think I spent more than a hour of my time to research, purchase, install, and start using this rack. I will definitely be working with Rack Attack for any future rack needs.”

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Posted 3 years ago

“Very engaging staff and quickly handled order. Phone calls were very direct, helpful and informative.”

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Posted 3 years ago

“Ask an expert was extremely helpful, fast on time delivery and we love our Thule Basket.”

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Posted 3 years ago

“No shipping charge and order was delivered within 3 days. Phone support was excellent”

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Posted 3 years ago

“Excellent customer service. Order was filled quickly and shipped to me promptly.”

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Posted 3 years ago

“My order was exactly what I needed and was received extremely promptly”

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Posted 3 years ago

“Fast delivery and well packaged!”

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Posted 3 years ago

“Quick turnaround and great shipping”

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Posted 3 years ago

“Excellent return policy”

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Posted 3 years ago

“I had some roof Yakima track and racks installed on my Snugtop truck shell today. From the moment I called to get pricing and special order my parts these guys were extremely helpful and very knowledgeable about what would work on my truck and fit my needs. The showroom and workshop in the back were nice and clean, exactly what I wanted to see from someone working on my truck. Paul did an amazing installation and my truck was clean when he finished. They explained how to remove and reinstall my racks and answered all my questions. I will definitely go back to these guys for anything I need and highly recommend you use Rack Attack, Tustin Ca.”

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Posted 3 years ago

“Been a customer since back in the 90’s, always in store purchases. This is my first on/line order since the rack was not available locally. Delivery was next day … fantastic!”

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Posted 3 years ago

“Super helpful staff , and the order got delivered very promptly.”

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Posted 3 years ago

“The product works as described. Quick shipping as well.”

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Posted 3 years ago

“This store is awesome! Morgan and Kim helped me so much, and even personally installed my roof rack locks. They have alot of product actually in stock, so there is no waiting. The store is beautifully remodeled.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,026 reviews