Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

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722

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They made it very easy to figure out which product was right for my bare-roof car. Shipment arrived promptly and well packaged. Installation took some time but was totally straight-forward. Highly recommend.”

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Posted 3 years ago

“Great transaction. Delivered our bike rack quickly.”

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Posted 3 years ago

“They had the product I wanted at their warehouse but not in the store. The rep was super helpful and picked it up for me. Prices are competitive and the service was awesome. I will definitely be back and have already recommended Rack Attack to friends. You guys do good work!!!”

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Posted 3 years ago

“Very prompt service at store. Great how to videos”

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Posted 3 years ago

“website was easy to use. Delivery was amazing, much faster than I had come to expect in this era of Covid delays”

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Posted 3 years ago

“Ordering online with Rack Attack went smoothly and product got here on time.”

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Posted 3 years ago

“I came to rack attack after purchasing a roof rack from thule that was not the correct part for my car. The Thule website was very difficult to use and inaccurate in the product recommendations for my Jeep GC. Instead of dealing with thule.com and their Customer service, rackattack had a very easy website to find and order exactly what I needed. I went ahead and ordered a kayak cart from rack attack as well.”

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Posted 3 years ago

“Excellent service ,went with their recommended rack for my Jeep Grand Cherokee. Fast delivery too. .”

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Posted 3 years ago

“Very prompt delivery. Online chat assistance was a big help and ensured that everything I needed was in stock.”

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Posted 3 years ago

“Quick delivery, great customer service and product was exactly as advertised”

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Posted 3 years ago

“They've been great to work in general, but I have to give a special, deeply felt thank you to Greg at the St. Louis Park/Minneapolis location who helped fixed a botched bike rack install. Both my husband and I got Covid and our son was having to drive himself and all his gear from Saint Paul to Seattle for his freshman year of college, so none of us were firing on all cylinders. Somehow we messed up installing the bike rack in a fairly epic way. Greg fixed our mistake and installed the bike rack and saved the day. We're so very grateful!”

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Posted 3 years ago

“Very helpful and friendly over the phone in helping me find the best roof rack for my needs. Website is a breeze to use. Roof rack shipped very quickly. Lowest price around. Would definitely recommend these guys.”

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Posted 3 years ago

“Easy to use website and fast delivery”

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Posted 3 years ago

“Super easy to find the right parts on your site, fast shipping, great communication about where the parts would ship from and when the packages would arrive.”

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Posted 3 years ago

“Fast shipping, well packaged”

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Posted 3 years ago

“They know racks, they ship fast and the customer service is great”

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Posted 3 years ago

“Product was received quickly after ordering and appears to be high quality material.”

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Posted 3 years ago

“Great and speedy service”

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Posted 3 years ago

“Quick delivery and top shape goods.”

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Posted 3 years ago

“I had ordered the same set of Yakima Baseline components for a roof rack for our little Toyota Prius C from a competitor of Rack Attach weeks ago on the understanding they had all the components in stock. Since then, that company has emailed me twice to inform me of delays in delivery due to the unavailability of the two sets of roof clips needed to fit the car, ultimately pushing the delivery into late September. It was disappointing, since we had just given away the car that was already set up to carry our kayaks, bikes, skis, etc., to my daughter, and because I've had good experiences with ordering from the same company on several occasions in the past. In looking for alternatives, it appeared that at least one of the sets of roof clips was out of stock or on backorder at virtually all online retail suppliers. When I checked Rack Attack, however, their website indicated that the clips were in stock. After confirming this with a phone call to their online sales support line, I canceled the other order and bought everything from Rack Attack. The order arrived within five days.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews