Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,966 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn't sure if the rack I wanted would fit my bikes. I submitted my question online and received a quick reply. I then ordered the rack and I couldn't be happier with it. Fast and personal service - terrific!”

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Posted 3 years ago

“User friendly website - quick service - just wish i had known that there was a store near me as the shipping and handling to buy a key was a gouge in my opinion.”

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Posted 3 years ago

“Knowledgeable and helpful. I bought a new vehicle and needed a new foot pack for my Thule kayak roof rack and hitch extender for my Thule bike rack. Reiley was great, answered a bunch of questions and helped with a missing pin for the bike rack which is a few years old. I bought the original kayak rack 3 years ago from Rack Attack. Pleased with the quality and functionality of the equipment and straight forward installation. Highly recommend.”

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Posted 3 years ago

“Good customer service and ordering process. Timely delivery.”

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Posted 3 years ago

“Arrived as promised”

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Posted 3 years ago

“Very good, the delivery was extremely fast. I strong recomad have business with Rack Attack”

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Posted 3 years ago

“I recently purchased a used car with a Thule rack on it and there was no key. I contacted Thule directly but they were out of the key I needed that is how I discovered Rack Attack.So grateful that they had one in stock. I was able to remove the rack easily. Thank you.”

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Posted 3 years ago

“quick delivery; great price; free shipping”

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Posted 3 years ago

“Good price, quick processing and shipping. Helpful videos for product info and install. Will absolutely use Rack Attack again!”

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Posted 3 years ago

“Product came quickly and worked perfectly”

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Posted 3 years ago

“All around stellar service!”

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Posted 3 years ago

“Very happy with the products and service”

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Posted 3 years ago

“Super fast shipping. The exact part I needed for my Kuat rack!”

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Posted 3 years ago

“Excellent Excellent roof rack system. Installed it on my lifted truck and it's amazing, highly recommend this system on any truck.”

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Posted 3 years ago

“Online experience was good but the product was horribly over-priced.”

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Posted 3 years ago

“Staff called to confirm how I would be using the rack and at what load. Very helpful!”

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Posted 3 years ago

“This is a great product perfect for the 1/2 ton truck with the swing away extension in place I can even drop down the tail gate without swinging the bikes away or I have the option to swing the bike away for easier load the 1/2 ton this was exactly what I was looking for. Easy to put together and set up.”

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Posted 3 years ago

“Couldn't find these anywhere and rack attack csme though big. Order was easy and delivered quickly. No complaints”

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Posted 3 years ago

“Great service! New keys work perfectly.”

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Posted 3 years ago

“Exactly what I was in need of. Quick delivery, earlier than anticipated.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,966 reviews