Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,966 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seen a guy at the park with the bike rack I asked him a few questions about it then ordered it the next day. It’s a great rack. Had a small issue, I contacted customer service and they got back to me right away and fixed the issue no charge.”

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Posted 3 years ago

“RackAttack Team matched my equipment and shipped at no time. Thank you.”

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Posted 3 years ago

“Great. Easy purchase. Fast delivery. Thanks.”

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Posted 3 years ago

“Very good bike rack. Fast delivery.”

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Posted 3 years ago

“They were very helpful - and friendly - and found everything I needed and even put it in a “cart” for me.”

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Posted 3 years ago

“Love my new bike rack! No more knocking up my bike or car! So easy to load and unload, worth every penny and quick delivery🥰”

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Posted 3 years ago

“Alex was very helpful! Great advice, great service!”

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Posted 3 years ago

“Awesome service, quick response to my inquiries and all the shipment have arrived quickly at my house minus the ones I just ordered. I received orders faster than expected and they have reached out with questions when I order different components for different cars because they wanted me to have a successful installation.”

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Posted 3 years ago

“I’m am very happy with the prompt, professional service at Rack Attack Vaughan. I called on a Monday morning to make an appointment to have a Thule rack and Compass system installed. I got an appointment for the same day. They were on time and the work was completed within an hour. I have made several trips with two kayaks on the racks and am thrilled with the product and the installation! I would highly recommend Rack Attack in Vaughan!”

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Posted 3 years ago

“Great shopping experience”

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Posted 3 years ago

“A question-- I have an older Kuat 2-bike rack that has sustained some arm damage. Is there a way for me to order some spare parts. Regards, Jay Hagenbuch”

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Posted 3 years ago

John, You are able to order spare parts directly through the manufacturer, Kuat in this case. They can be reached via phone to order parts, @ 877-822-5828. Thanks and have a great day! Matt Rack Attack

Posted 3 years ago

“Key's fit perfectly!”

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Posted 3 years ago

“Wow you guys were quick and efficient with the process and delivery of our order. And you know, "if you're gonna be one thing you should be efficient". When we originally placed the order our PayPal account had a hiccup with the zip code. A sales representative called within a couple of hours and got it worked out AND was able to save us a few bucks on shipping. She was personable and easy to deal with making the experience positive. We were so pleased with the degree of customer service that we ordered an iKamper Sjycamp Mini and will be having it installed at our closest Rack Attack (Atlanta, GA). You guys earned our business.”

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Posted 3 years ago

“The videos really helped me decide. I love that it instantly price matches Amazon—so I was happy to give you my business. Shipped fast—excellent all around”

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Posted 3 years ago

“Item arrived quickly ad described item no problems”

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Posted 3 years ago

“Bien reçu dans les délais”

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Posted 3 years ago

“Great response, so glad to find a gear partner!”

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Posted 3 years ago

“Awesome to deal with and issues dealt with immediately. Quality product backed by an amazing team.”

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Posted 3 years ago

“Such an easy way to get a roof rack for your car, shipping was also so fast came in exactly a week. Had video on youtube too on how to install my roof rack which made it so easy! Definitely recommend the guys over at rack attack!”

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Posted 3 years ago

“Very quick delivery and amazing product!! Easy to assemble with video”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,966 reviews