Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service to suggestions to alter my request for something that works great. Their people know their products and are not stuck with sticking to a particular brand name.”

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Posted 3 years ago

“Worked out nice for my 2023 Subaru Impreza. Looks really nice. Only issue is one of the tumblers to the Yakima lock would not engage and lock properly but was quickly resolved by rack attack associates and sent out to me.”

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Posted 3 years ago

“Great service and fast delivery👌👌”

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Posted 3 years ago

“Customer service was very responsive and helped me quickly find a suitable substitute for an item that was out of stock!”

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Posted 3 years ago

“Awesome customer service!”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Quick shipping, good packaging- highly recommend this company.”

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Posted 3 years ago

“Great service. Very satisfied.”

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Posted 3 years ago

“Fast delivery, box I damaged”

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Posted 3 years ago

“Received very informative assistance. The employees helped me make a decision that was right for my needs. Very happy with my purchase and experience.”

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Posted 3 years ago

“Voilà, I had the wright product delivery very fast, Ibsm very happy!”

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Posted 3 years ago

“Ordered a rather pricey electric cooler online through Rack Attack as it was out of stock. It arrived from the U.S. pretty quickly - within a week - but the packaging was obviously damaged during the shipping. Luckily the damage to the cooler was limited to scratches and it did work well. When informed of the cosmetic damage, Justin at Rack Attack was most helpful and immediately offered and then arranged for a partial refund of the purchase price, which seemed fair to us. No hassles or push-back - payment made simply based on our description and a couple of photos. We have dealt with Rack Attack in the past and have been pleased with the expert advice we have been given, and now, with their exemplary customer service”

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Posted 3 years ago

“Good customer sevice”

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Posted 3 years ago

“Thanks for all the help getting the item I needed!! Great Service and follow up in my email questions. Pam A”

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Posted 3 years ago

“I loved my experience with Rack Attack! I posted a question about my needs and the type of vehicle I had. The response was quick and thorough. Any questions I had after the purchase was met with the same quick and thorough response. Highly recommend Rack Attack!”

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Posted 3 years ago

“Great pricing, quick delivery. You get what you pay for. Only wish they wrapped hitches in bubble wrap when shipping but otherwise great place to purchase accessories. Well pleased with my hitch.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Great service and quick”

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Posted 3 years ago

“I love my racks, the install went smooth, the santa monica store did great. Thank you!”

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Posted 3 years ago

“Top notch service! The staff genuinely care about their customer's experience. I showed up needing my roof rack fixed not knowing where to begin and Dan and Liam took awesome care of me.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews