Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,131 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FAST AND SERIOUS !!”

Helpful Report

Posted 3 years ago

“Staff in store in Ottawa were very helpful when I was inquiring about getting a keyed-alike cylinder for my Thule accessory. They suggested I go online to order. I used paypal and inadvertently forgot to include the key code as it was not asked in my paypal exit. I used the online help with my order and included a note and the response was excellent and the appropriate matching cylinder arrived quickly. Overall positive experienec.”

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Posted 3 years ago

“Fast and friendly. Will use again and again.”

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Posted 3 years ago

“exactly what I was looking for and arrived sooner then expected!”

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Posted 3 years ago

“I love the customer service with a small problem I had. They were efficient and very understanding. I will continue to shop their products.”

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Posted 3 years ago

“I had no problems with purchasing my bike from Rack Attack or returning it.”

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Posted 3 years ago

“Friendly service and the free shipping was extremely quick. Pricing is better than their competitors in most cases.”

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Posted 3 years ago

“Everything is great but having difficulty fitting all three bikes on the rack.”

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Posted 3 years ago

“Quick shipment of my order, and almost too quick. Too quick because they missed the note about a common lock cylinder request, but were on top of the note immediately. Without additional question, they have the replacement on it's way and a return label sent in order to send the other material back free of charge. Great experience with this group!”

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Posted 3 years ago

“Excellent prices and fast shipping!”

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Posted 3 years ago

“Usually things are back ordered but purchasing on sale Thule Hullivator was easy and delivery was quick.”

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Posted 3 years ago

“The rack is great and the company was awesome to work with. There was a snag in the order process that somehow resulted in my address not being recorded. The company called immediately (several times) to get the info needed so the rack could be sent out as soon as possible. Really appreciate the proactive response from the team. I would definitely order from here again and refer friends.”

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Posted 3 years ago

“great service fast delivery”

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Posted 3 years ago

“Excellent customer service, knowledgeable and courteous. Keep up the great work, please.”

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Posted 3 years ago

“I have purchased 2 bike racks now from Rack Attack. One for my car and one for my truck. I love that Rack Attack price matches with out any effort on the customers part. I also love that they ask for your vehicle info to make sure the rack you selected is compatible with your vehicle. Fast shipping too! Would definitely recommend!”

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Posted 3 years ago

“Rack Attack had the parts I required and they were very quick with shipping. The Thule rack is now installed and I’m pleased with the result.”

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Posted 3 years ago

“Prompt and fast dhipping. Thank you.”

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Posted 3 years ago

“Excellent love it!!!”

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Posted 3 years ago

“Excellent service with help all along the way. Fast shipping. What more could I ask for.”

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Posted 3 years ago

“Great service. Answered my questions and had my rack shipped promptly. Had to return one item that I didn’t require due to no fault of theirs and that was extremely easy to do.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,131 reviews