Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,967 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 26th December 2025

714

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick reply and a solution was provided. Who could ask for more?”

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Posted 3 years ago

“Wonderful service, very friendly staff and fast shipping! Would highly recommend!”

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Posted 3 years ago

“Very easy to navigate through the website. Having the option to plug in my vehicle made finding the proper fitting roof racks fluid”

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Posted 3 years ago

“Extremely easy interaction. Very user friendly web site! Fast price matching. Customer service top notch with quick and personal responses! Very happy with my experience and would recommend.”

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Posted 3 years ago

“Spectacularly friendly and knowledgeable staff!”

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Posted 3 years ago

“After looking at many different vendors and bike racks online, I settled on the Kuat Transfer V2 2 Bike rack from Rack Attack. Rack Attack provided a very good description of the Kuat rack including a video. I found their website to provide good information and the pricing was reasonable as compared to other online stores. I received it within 2 days of placing the order. The assembly directions were well written and I used the rack the next day. This rack is replacing another 2" trailer hitch mount where the bikes hang on rails. I had purchased a full-suspension bike and it wasn't compatible with my older rack. I am glad I made this purchase as it is so much easier to load and secure all the bikes to the Kuat platform type of rack. Great service from Rack Attack. I would highly recommend them.”

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Posted 3 years ago

“We ordered a few pieces for our Yakima rack right before a holiday weekend. Unfortunately, when the product was ready to get sent out the delivery date was going to interfere with a trip we had planned (and needed the rack for) due to the holiday. Matt was great with keeping us in the loop and finding a quick solution to get the parts delivered in time for our trip. Communication was extremely easy and the team went above and beyond to get us taken care of. We will definitely be ordering more from Rack Attack again soon!”

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Posted 3 years ago

“Best customer service, best products and everything taken care of in a timely manner. You guys are great!”

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Posted 3 years ago

“Excellent service !”

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Posted 3 years ago

“This rack is awesome, fits our family's needs.”

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Posted 3 years ago

“Excellent service and reasonable rates. Highly recommend.”

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Posted 3 years ago

“Great selection of products. Was able to begin and conclude my research for the ideal bike rack all on this website.”

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Posted 3 years ago

“Works great.”

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Posted 3 years ago

“Very happy with my purchase.”

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Posted 3 years ago

“Good prices, good products, good policies. Long time customer.”

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Posted 3 years ago

“Rack Attack was Very helpful in finding the right rack - I appreciated talking with a knowledgeable, friendly person instead of a chat bot. Product arrived quickly.”

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Posted 3 years ago

“Excellent experience. Prior to shipping my purchase I was contacted to make sure I had the right components to ensure the product would work for me. Highly recommended!”

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Posted 3 years ago

“Excellent advice and service. Recommended bike rack Saris Freedom 4 arrived quickly and easy to assemble and install. Added the locking pin to secure the bike rack to the car.”

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Posted 3 years ago

“Very happy with my purchase!”

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Posted 3 years ago

“No mistake , fast shipping . Merci very much”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,967 reviews