Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received 1 1/4 inch instead of 2 inch receiver..... but the service to fix the issue was extremely quick and the solution provided meet all the expectations from a serious company! The rack arrived in excellent conditions and Thule is a top quality company as well! I recommend Rack Attack to buy any device listed in their stock!”

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Posted 3 years ago

Rafael , We are very sorry about this mix-up, but we are happy to exchange the item for the correct product. I will reach out to you to coordinate this. Thanks, Matt

Posted 3 years ago

“Rack Attack has been our "GO TO" place for the past 10 years or so. We live in Muskoka now and just purchased a new vehicle. We had to purchase a new roof rack system for our 2023 truck as our old trusted system was no longer relevant.. The previous system (also purchased from Rack Attack) served us well from 2017 to present. Our new vehicle required an update. We did everything online and over the phone with the Vaughan location. It was simple, easy and seamless. We had a timely response from them on our online inquiry. They set us up perfectly and we had free delivery. The price was even less than we had anticipated. Great service, great advice and the perfect system arrived on our doorstep a couple of days later. We are extremely pleased with this company and HIGHLY recommend them. We dealt with Eugene from that location.”

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Posted 3 years ago

“Fast shipping and responsive customer service.”

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Posted 3 years ago

“Online website was easy to navigate. Satisfied with the purchase.”

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Posted 3 years ago

“Price matching and fast shipping! Thanks again RackAttack.”

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Posted 3 years ago

“I needed a part for my RTT and they found what I needed and had it shipped to me that day!”

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Posted 3 years ago

“You nailed it! Your vehicle selector got me exactly what I needed to perfection. Mix of Thule racks and Yakima brackets was just fine and was relatively easy to install. True test was driving 1,000 highway miles with two kayaks and secure kayaks never wavered.”

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Posted 3 years ago

“Asst Manager, Sun, did not hesitate to get up from under a vehicle he was working on to help me. I needed a pair of locks for a rack installed on a used truck I recently purchased. Rack Attack will definitely be a serious consideration as I continue to build my truck.”

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Posted 3 years ago

“Great service. Speedy delivery”

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Posted 3 years ago

“Awesome fitment! Although there were a lot of parts needing to be shipped, it all arrived at the same time in the span of a week in my case. Not a purchase I have regretted whatsoever.”

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Posted 3 years ago

“Was very helpful and very quick and accurate”

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Posted 3 years ago

“Exceptional products and services. They check that you have the right products. And follow up with a phone call. I felt confident that made a good choice.”

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Posted 3 years ago

“I needed help figuring out my first rack purchase. They helped me limp through it and I'm glad I got their advice. Was at the Pasadena(-ish) store and ended up buying online to get the exact model that made sense. Love my rack... will be getting my tow hitch installed by them in the next week or so.”

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Posted 3 years ago

“Great product. Turned to Rhino Rack application when severely disappointed by an experience with Thule. Keep on making ur terrific product. Fantastic fit on my F250 for carrying our canoe!!!!!”

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Posted 3 years ago

“Rock attack was a great company to deal with. They sent me emails to let me know when parts were expected to arrive, being as they were delayed in the supply chain dilemma. But I wish I could write a review about the racks themselves. I just received the landing pads, which I knew were coming late, so that is OK. But trying to assemble the rack has been an exercise in frustration. I can’t wait to finally figure it out!”

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Posted 3 years ago

“Rack Attack rapidly relayed that my Kuat bike rack was on delay and promptly offered to refund my money. I knew I was not going to find my rack elsewhere, so I asked Rack Attack to keep my order open. They did and kept me up to date on the status. My new Kuat arrived just in time for bike season inontata h April through September.”

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Posted 3 years ago

“Great products on time”

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Posted 3 years ago

“Great customer service, great product line. Website is a little cumbersome.”

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Posted 3 years ago

“Drove 3 1/2 hours from WA to Oregon to have my Factory roof rack replaced by Trailrax and add Roam Tent and an Awning. Rack Attack folks were very professional, courteous And did an awesome job to my 2023 Bronco Wildtrak. Thank you”

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Posted 3 years ago

“Everything works just fine. I need to see how it withstands the long haul. Years of repeated use. The installation was very simple. 😊”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews