Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,964 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack has been a pleasure to deal with and we recently bought a Yakima Stage 2" receiver rack for our E-bikes and love it's features. I talked with a customer service rep at the Kelowna store prior to purchase and he was very helpful in narrowing the options and makinga reccommendation for our needs. We purchased a couple of add ons to the rack system and are pleased with the customer service support. Their free ground shipment is an added bonus if you dont have a local Rack Attack store. They also have a 60 day return policy which is helpful if you are not satisfied with any of your purchases. We have ordered an add on Light kit for our rack from them as they are competatively priced and have good inventory levels in Canada. Will definetely buy from Rack Attack in the future. Darrell Hicks”

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Posted 1 year ago

“The guys at the Portland store were were awesome they helped me with my new roof rails and getting my boat secured for my long drive home! Next time I need a upgrade to my 4Runner roof rack I’ll be calling Rack Attack”

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Posted 1 year ago

“Love my new Yakima Overhaul HD truck rack! It arrived quickly, and Rack Attack kept me up-to-date constantly on it's status as it made its way to my driveway. With this setup, my race kayaks, bikes, and SUP boards have all been nice & safe on my trips. Thanks!”

Rack Attack 5 star review on 30th June 2024

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Posted 1 year ago

“Love my new kayak rack. Works perfect for large kayaks.”

Rack Attack 5 star review on 29th June 2024

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“Livraison rapide, respecte la description, je le conseil”

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Posted 1 year ago

“I purchased a rack on Saturday , from an eager, but new employee. His efforts were good - but I am an uneducated shopper and needed support. Unfortunately the rack which he sold me was incorrect - and I was informed until I installed it and went to pick up my bike. 3 days later - I attempted my best to load everything and headed back out to Rack Attack. I was feared about getting my money back $1200.00 rack .. and not getting the support I needed. Well I arrived at 10AM opening time and was greeted by Justin ! This guy was amazing - I explained my situation and he was so apologetic.. and SO helpful. This guy knows his STUFF .. it was a pleasure to deal with him, and I left with a rack that is now suited for my bike. If you need racks - go to RACK ATTACK - and Justin is amazing !”

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Posted 1 year ago

“Bought the Thule Motion XL - L for a 2024 Tesla Y. Perfect fit and sale and delivery was excellent. Good website and competitive pricing. Local store staff was also very helpful.”

Rack Attack 5 star review on 23rd June 2024

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Posted 1 year ago

“My local shop on the Cape couldn’t get the Thule parts I needed. I found Rack Attack Boston through Thule’s website. They had everything I needed in stock. They hooked me up with Evo Flus Rails, Fit Kit, new rails and a SUP Taxi. They were super helpful, answered all my questions and got me back on the road fast. If you need rack help, check this place out.”

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Posted 1 year ago

“These guys are pro! So happy!”

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Posted 1 year ago

“Our order was super easy to place and with a very quick delivery time. Price was also the best out there. Will definitely use Rack Attack again.”

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Posted 1 year ago

“Needed my order fast and it came right in time! Thank you for the keychain!!”

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Posted 1 year ago

“Great service with finding a hitch-mounted bike rack for 4 bikes. The assembly option was awesome and saved me a lot of time. Thank you!”

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Posted 1 year ago

“Had a hard time figuring out what I needed, your website made it easy! But then I received the wrong parts but William In the Atlanta store did an awesome job helping me fix the problem and make everything right. Thank you”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Great product. Very happy with my purchase.”

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Posted 1 year ago

“Best place to get your roof rack and/or roof rack accessories! The shop by vehicle model function worked great, and shipping was fast!”

Rack Attack 5 star review on 18th June 2024

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Posted 1 year ago

“Zack and Manny were quick to help me find a replacement part for my Yakima Skybox and knew exactly what I needed. Great spot with really knowledgeable staff!”

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Posted 1 year ago

“The staff has been great with product knowledge. I purchased a Kuat rack from them, and I've had a couple of problems. Rack Attack took care of the product fix for me. It's great to see a dealer support their customers and their vendors.”

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Posted 1 year ago

“Arrived super early, rack is awesome…”

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Posted 1 year ago

Rack Attack is rated 4.7 based on 4,964 reviews