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Rack Attack Reviews

4.7 Rating 5,124 Reviews

93 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.7

Based on 5,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 27th June 2026

Rack Attack 5 star review on 25th June 2026

Rack Attack 5 star review on 24th June 2026

Rack Attack 5 star review on 22nd June 2026

Rack Attack 5 star review on 22nd June 2026

Rack Attack 5 star review on 22nd February 2026

Rack Attack 5 star review on 18th February 2026

735

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shout out to Brandon and Derrick at Rack Attack Charlotte for helping out with a BAKFlip MX4 for my 2021 GMC 2500HD. I ordered it on 12/7 (a Saturday), and it was installed on 12/12. The fit and finish are exactly what I expected. ALSO, the guys hit it out of the park with their customer service. I found them to be very personable and professional, and I think you will too. FYI, The store is pretty cool too!”

Helpful Report

Posted 1 year ago

“Within two days of purchasing a set of Yakima Sightline towers, I received them. I assembled the first three towers and noticed that the fourth tower was missing several parts. I contacted customer service, and within a day and a half, before I even sent back the other pair, they had shipped me a new set. The customer service was exceptional, and the expedited assistance was greatly appreciated.”

Helpful Report

(Online Store) - Posted 1 year ago

“Excellent customer service! Shipped faster than expected and I love my Bike Rack!!”

Helpful Report

(Online Store) - Posted 1 year ago

“Great product. Had some questions was answered right away.”

Helpful Report

(Online Store) - Posted 1 year ago

“Delivery was quick and ordering was easy. Showed up exactly as described/ordered.”

Helpful Report

(Online Store) - Posted 1 year ago

“Got the right parts and quick shipping.”

Helpful Report

(Online Store) - Posted 1 year ago

“As always Rack Attack Portland-East gave great advice and service. They helped me figure out which rack would work best for my vehicle. This is my 2nd or 3rd major purchase from them.”

Rack Attack 5 star review on 4th December 2024

Rack Attack 5 star review on 4th December 2024

Rack Attack 5 star review on 4th December 2024

Helpful Report

(Online Store) - Posted 1 year ago

“I've been thinking about a cargo box for some time now. Rack Attack had a great Black Friday sale so I pulled the trigger and purchase a Thule Pulse 613. The purchase was smooth and delivery was quick. The cargo box arrived in perfect condition. Love it!”

Rack Attack 5 star review on 3rd December 2024

Helpful Report

(Online Store) - Posted 1 year ago

“Fast shipping. Purchased the Thule rack for 2023 Prius XLE. Easy to install. Looks great. Would highly recommend it.”

Rack Attack 5 star review on 3rd December 2024

Helpful Report

(Online Store) - Posted 1 year ago

“Easy ordering, great pricing and wonderful customer service. Everything was very smooth.”

Rack Attack 5 star review on 29th November 2024

Helpful Report

(Online Store) - Posted 1 year ago

“Brandon did a great job helping me navigate which Thule cargo top to purchase since I needed one that would work on our station wagon and Sprinter van. The installation went smoothly with Brandon and Derrick taking care of everything during the service.”

Helpful Report

Posted 1 year ago

“I couldn't find keys for my Kuat rack anywhere, not even Kuat. Rack Attack had them in stock and shipped them quickly.”

Helpful Report

(Online Store) - Posted 1 year ago

“I purchased a Roll n Lock retractable truck bed cover from Rack Attack in St Louis Park for my F150. Good price and a quick ship to the store. For convenience, I chose to have the shop doing my spray in bed liner elsewhere do the bed cover install at the same time. Unfortunately, those guys were unable to properly line up the end of the cover with tailgate and left a gap that leaked when it rained. They had no other ideas and their only solution was to tape in some temporary weather stripping. Not good. Rack Attack was happy to take a look. The guys quickly figured out the problem and came up with a durable long-term solution that works perfectly. What did I learn? #1: Purchase your truck accessory / rack from the Rack Attack shop. They will stand by the product. #2 Have the guys at the shop install it so it gets done right the first time. Thank you, Rack Attack, for a great product and great service.”

Helpful Report

Posted 1 year ago

“Great customer service and product knowledge. Quick response. Highly recommend this store”

Helpful Report

(Online Store) - Posted 1 year ago

“I bought a Yakima roof box today at the Li g of Prussia store and the staff was amazing. Brendon the manager was great and very helpful.”

Helpful Report

Posted 1 year ago

“Rack Attack is professional and fast when placing an order through their website. Customer service is Awesome I asked a question and it got answered that same day.”

Helpful Report

(Online Store) - Posted 1 year ago

“Showed up quickly and works perfectly!”

Helpful Report

(Online Store) - Posted 1 year ago

“Best transaction ever I bought à Kuat bed rack and crossbars for my roof tent. Service was the best I had with online shopping and shipping way too fast!!! Thanks to all Rack Attack team for the experience”

Rack Attack 5 star review on 9th November 2024

Helpful Report

(Online Store) - Posted 1 year ago

“The shopping experience was very simple. The original bike rack I wanted was out of stock, but I was able to easily change to another rack in stock, that was shipped to my home. Installation was pretty straight forward.”

Rack Attack 5 star review on 5th November 2024

Helpful Report

(Online Store) - Posted 1 year ago

“I received EXCELLENT customer service at Rack Attack in Austin. Jay educated us on kayak racks that helped in our decision making. Highly recommend.”

Helpful Report

Posted 1 year ago

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Rack Attack is rated 4.7 based on 5,124 reviews