Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience and very quick in shipping. That also had a item that I couldn't find anywhere else and got it to me in 2 days.”

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(Online Store) - Posted 1 year ago

“Great price for a great product. Easy communication. Thanks!”

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(Online Store) - Posted 1 year ago

“After purchasing a Thule cross bar system for my car that I installed myself, I felt like something wasn’t quite right with my install. I made an appointment and John and Chris gave me piece of mind and dialed it in just right. Excellent service, knowledgeable staff and no-fuss process. Rack Attack will take care of you!”

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Posted 1 year ago

“These guys are awesome. When most shops says free shipping but they are not when you are from AK. Rack Attack is free and its even faster thank when you pay shipping from lower 48. I definitely recomend and sure will buy from them again.”

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(Online Store) - Posted 1 year ago

“Thank you to Hassan and Benik. You guys rock! Rack Attack- these are your go to guys. Came in last week to create a roof rack system for my SUV. These guys went above and beyond to make it happen for me. Their knowledge, experience and expertise are seriously unmatched. I can not thank you enough for the help! Looking forward to getting out to the show this weekend!”

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Posted 1 year ago

“I went to the Fort Collins store. They went out of their way to tell me how everything worked and they got me set up for my camper thanks gentlemen you did an awesome job.”

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(Online Store) - Posted 1 year ago

“I went to their booth at SAVE this year to get a bike rack extension for my truck. They did not have the driver-side swing I needed at the show, but said they would ship one from the store. The sale and the shipment went very well and I received the extension quicker than expected. Greg was very knowledgeable and helpful.”

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(Online Store) - Posted 1 year ago

“Great!! No issues at all. Harris was great to deal with In vauhgn”

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(Online Store) - Posted 1 year ago

“I went into Rack Attack to get some information on a retractable hard tonneau cover. Chris listened to my needs and very quickly put together a combination that perfectly fit my requirements. When it came time for installation he was able to fit me in a very small window of availability. In spite of some installation challenges they made sure everything was perfect. Highly recommend.”

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Posted 1 year ago

“Fantastic service. Good selection of products. They put on my roof rack the same day as I came in. Super friendly! Price appropriate.”

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Posted 1 year ago

“What a great store, extremely clean. The staff were extremely friendly and helpful.”

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Posted 1 year ago

“I had a Curt hitch installed on my 2021 Porsche Macan GTS. I was very impressed with the professionalism and product knowledge during my initial consultation on the phone and was equally impressed with the quality of work and attention to detail on the day of the installation. They added some trim around the area that needed cutting on the rear diffuser and it totally looks like a factory option now. They even price matched up to 20% on my hitch. Their showroom is also awesome. I would highly recommend this company!”

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Posted 1 year ago

“Customer service was great. I called on Wednesday afternoon to get a basket, and Colin made an appointment for me for Friday. Eli was superb, especially since he was the only one in the shop when I arrived. He helped me choose a size, and he assembled it and installed it, all within about an hour’s time. Thank you for a great job!”

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Posted 1 year ago

“Excellent experience getting my truck bed cover installed at Rack Attack! Can't say enough good things about Brandon at the Charlotte location.”

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Posted 1 year ago

“Amazing customer experience: when you buy from Rack Attack and also ongoing. They value their customers and provide friendly and knowledgable advise and service. Special shout-out to Nelson at the Vancouver store!!”

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Posted 1 year ago

“My yakima base towers and bars are on their 3rd car now. Rack attack has helped me get the right clips for the new car each time and has alsways been efficient in finding the right parts and getting them delivered.”

Rack Attack 5 star review on 24th February 2025

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(Online Store) - Posted 1 year ago

“Glad I got the Low Profile!”

Rack Attack 5 star review on 23rd February 2025

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(Online Store) - Posted 1 year ago

“Great products and service in Seattle. Aaron is the best.”

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Posted 1 year ago

“the guys in the Sherman Oaks store helped me out BIGTIME. Cant say enough good thing s about them. they helped me install some yakima racks and i super appreciate their knowledge and technical prowess. cant go wrong here. wonderful customer service quality and professionalism. Highly recommend”

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Posted 1 year ago

“Speedy delivery but I haven't done anything with the carrier yet...winter!”

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(Online Store) - Posted 1 year ago

Rack Attack is rated 4.7 based on 5,246 reviews