Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,853 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 23rd July 2025

Saverio R

Rack Attack 5 star review on 12th June 2025

Jerry M

707

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack responded very quickly to my order and it was deliverd immediately. When I spoke to them on the phone they were very professional and courteous.”

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Posted 1 year ago

“Easy order. Prompt shipment of pristine item.”

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Posted 1 year ago

“Delivery only took 3 business days. Product arrived as described in perfect condition.”

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Posted 1 year ago

“Loved the detailed videos showing the different types of bike racks. Definitely helped me choose the Kuat Sherpa 2.0. Ordering was very easy and shipping was extremely fast. Nothing but a positive experience with Rack Attack.”

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Posted 1 year ago

“Rack Attach was very knowledgeable when I called in asking questions. They answered my question quickly and shipped everything even faster.”

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Posted 1 year ago

“Outstanding service, and of course, great products! 👍”

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Posted 1 year ago

“Quick delivery, easy installation.”

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Posted 1 year ago

“Excllent. My roof box key broke off and I had a trip in two days. They got me the keys in time ordered in from Toronto and threw in an extra key.”

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Posted 1 year ago

“Fast turn around time and the product was great!”

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Posted 1 year ago

“Rack Attack of Tampa provided me with GREAT service. Hunter went out of his way to assist me with selecting and installing several necessary adaptors so that I could get my Thule Bike rack to fit my new Subaru. Thank you. HIGHLY RECOMMENDED!”

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Posted 1 year ago

“Great service and prices. This is better than going to the dealer directly.”

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Posted 1 year ago

“I phoned Turk in the King of Prussia store for help with Thule racks. He spent a lot of time answering my questions and it was very productive. Previously, I tried to get the answers I needed online but was unsuccessful. There is nothing that compares to speaking to a live person. There are issues with communication that can't be resolved online. I was under the impression (after using many racks) that all racks clamped onto the fixed roof mounts. Turk explained that some Thule racks are screwed into the roof mount. Major difference. Extremely helpful. Thank you Turk; Rack Attack.”

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Posted 1 year ago

“Easy process. Website confirmed the fit for our vehicle and all worked out. Quick problem free delivery.”

Rack Attack 5 star review on 18th February 2024

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Posted 1 year ago

“The replacement keys worked perfectly and received within a few days. I'd recommend these guys.”

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Posted 1 year ago

“Good, fast service—will use again.”

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Posted 1 year ago

“Great rack and thanks to you guys I got a great price and fits to my truck perfectly!”

Rack Attack 5 star review on 12th February 2024

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Posted 1 year ago

“Shopping experience - excellent, staff very responsive, friendly and accomodating. Highly recommend. Part took a while to arrive from US but arrived in great condition. Overall process was painless and simple, I appreciate that. Attached pic shows new part on left. Thank you.”