Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and delivery.”

Helpful Report

(Online Store) - Posted 1 year ago

“Excellent experience in ordering during a busy sale period. Manufacture was backordered, so seller offered to issue a refund and invoice me when inventory arrived. The did so and I was a bit slow to move on the invoice once it arrived, but they were patient and honored the original sale price. Shipping and delivery were extremely fast after that.”

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(Online Store) - Posted 1 year ago

“I visited Rack Attack on Oak St in Victoria today asking for help to remover a Thule Car Top Carrier from my car. The carrier had become a problem as it was too tall and I was unable to use the underground parking at my apartment building. I was not a customer and was not there to purchase anything. The gentleman in the store was amazing. He immediately offered to help and went to work to remove the carrier while I waited. Within 15 minutes of arriving without an appointment the car top carrier was removed and placed securely inside my car. I am hugely greatful for all his help and his friendly attitude. There was no charge for the work he did. Thanks so very much for the exceptional service!”

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Posted 1 year ago

“Great experience. Provide confidence that part will fit the vehicle.”

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(Online Store) - Posted 1 year ago

“I recently visited rack attack because I was missing keys for a rooftop box that I had. Wow! How amazing was the person who got me the replacement keys. Some blonde guy with glasses really really nice. Very very knowledgeable about his products. As I had to wait. There were other people in front of me and I listened to him Converse with his customers. I would certainly certainly recommend going to them if you need something of racks for your car skiing, snowboarding, whatever your rack needs are they are amazing.”

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Posted 1 year ago

“Great service. Jack and his team went out of their way to make delivery and installation a breeze. Many thanks!!!”

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(Online Store) - Posted 1 year ago

“Shipment of the Yakima lit kit was fast and arrived in great shape. The Yakima Exo Litkit installs easily on the Yakima OnRamp LX bike rack.”

Rack Attack 5 star review on 13th January 2025

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(Online Store) - Posted 1 year ago

“Great service. So glad you have a location in Minneapolis.”

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(Online Store) - Posted 1 year ago

“I broke the mounting plate on the lifting hinge of my Thule box. Thule North America had no way of finding or replacing the part. Rack Attack pulled the car into their shop and replaced the part in less time than it took for the Rage Against the Machine song Killing in the Name to finish on the radio. (The lyrics helped us all.). These guys are absolute pros. 10/10.”

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Posted 1 year ago

“Product delivered without issue and customer service was great when placing the order since it was backordered at the time”

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(Online Store) - Posted 1 year ago

““After losing $170,500 to an online scam, I was devastated and unsure if I could ever recover my funds. A friend recommended Supreme Asset Agency, and I’m so glad I reached out to them. Their team was not only professional and knowledgeable but also compassionate throughout the entire process. They worked tirelessly to ensure my funds were recovered and kept me updated every step of the way. If you’ve fallen victim to a similar scam, I strongly recommend contacting them: 𝔼𝕞𝕒𝕚𝕝: 𝕤𝕦𝕡𝕣𝕖𝕞𝕖𝕒𝕤𝕤𝕖𝕥𝟟@𝕘𝕞𝕒𝕚𝕝.𝕔𝕠𝕞 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠 I’m incredibly thankful for their efforts and would recommend their services to anyone in need.””

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Posted 1 year ago

“Great responsiveness, competitive pricing, great selection, extremely fast shipping”

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(Online Store) - Posted 1 year ago

“I bought a roof rack for my car. Everyone was very knowledgeable and kind . I had a problem with one of the components and John helped me a lot to solve it. I appreciate his kindness and help.”

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Posted 1 year ago

“Rack Attack is a trusted resource when looking for rack systems and components. Staff was very courteous in explaining how out of stock items were handled on my account and provided several options to move forward with the purchase once the out of stock components were received.”

Rack Attack 5 star review on 1st January 2025

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(Online Store) - Posted 1 year ago

“Fantastic!! Thanks guys!”

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(Online Store) - Posted 1 year ago

“excellent in every way”

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(Online Store) - Posted 1 year ago

“The custom service is very friendly and staff are knowledgeable.”

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(Online Store) - Posted 1 year ago

“Great prices and fast delivery!”

Rack Attack 5 star review on 20th December 2024

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(Online Store) - Posted 1 year ago

“EXTREMELY helpful and very knowledgeable. I had almost bought more than I needed somewhere else and the staff at Rack Attack saved me money. Highly recommend”

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(Online Store) - Posted 1 year ago

“Thule rack. Lost keys and they took care of everything immediately! Its 5 star easy!”

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Posted 1 year ago

Rack Attack is rated 4.7 based on 5,246 reviews