Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,964 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find what I needed and shipped fast”

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Posted 1 year ago

“These guys are incredible. I bought a Yakima 4-bike hitch mounted full swing rack from Rack Attack a few years ago. Last summer I found that my locking mechanism had become rusted, rendering the rack unusable. Yakima was absolutely unresponsive, and I gave up...never used my bike last summer at all. I didn't think about calling the dealer until the other day. I called them, explained the issue and they suggested I bring the rack down. They found the part in stock, CUT OFF the bolt with a Dremel tool, replaced the lock and keyed it to my existing key. All for the 26 bucks it cost for the part. They were so low key about it...just glad they could help. This is customer service at its absolute best! I can't say enough about them. Thank you, Rack Attack!!”

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Posted 1 year ago

“Excellent selection on line with support from the local store if needed”

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Posted 1 year ago

“Refunded my mistake order, excellent phone customer service, promptly sent me the right item with my custom key number”

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Posted 1 year ago

“Great customer service, helped me find a rack that suited my needs. Fast shipping”

Rack Attack 5 star review on 5th May 2024

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Posted 1 year ago

“Justin went over an behind in Customer Service to get me my product. Thanks Again”

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Posted 1 year ago

“Very happy with the quick shipping.”

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Posted 1 year ago

“Painless purchase process! Great that it's a Canadian inventory, too. Competitive pricing and price-match on top of that!”

Rack Attack 5 star review on 4th May 2024

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Posted 1 year ago

“This added all the space we needed for all the luggage and our cooler on our trip from Canada to California! Four adults with luggage? No problem with Thule Arcos Cargo Box! Thanks Rack Attack!”

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Posted 1 year ago

“The gentleman that helped us was great and knowledgeable. Got just what we needed”

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Posted 1 year ago

“I got the pieces I needed to install the rack on my truck and I'm happy”

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Posted 1 year ago

“Fast delivery. Got a $50 dollar discount”

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Posted 1 year ago

“My bike rack was received quickly and had all the parts and instructions for a quick assembly.”

Rack Attack 5 star review on 28th April 2024

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Posted 1 year ago

“Awesome customer service”

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Posted 1 year ago

“From the initial time I looked at the website. The video was spot on, and the presenter was professional. The video answered all the questions I had in my head. It was very honest on a few items that maybe I needed to look at further. The product came in quickly. I even called one of the locations and the gentleman spoke with me for 15 minutes. I would definitely purchase from this company again”

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Posted 1 year ago

“Quick shipping.”

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Posted 1 year ago

“Super easy and shipped promptly”

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Posted 1 year ago

“This was the first time that I’ve ordered from, or had any interaction with, Rack Attack. I’ve been thrilled with the experience. I had an idea of what I wanted, but I needed to be certain that it would fit my car (a 2024 Mazda CX-50). I emailed Rack Attack through their website and, within hours, they replied with an itemized list of the products that I wanted, along with an estimate and the part numbers to ensure that I ordered the right ones. When I placed my order, I received an email the very next day confirming that it had been shipped out, and everything was at my house within a week (I chose the standard shipping option of 4-12 business days). I would recommend Rack Attack without hesitation to anyone who’s in the market for a roof rack and/or cargo accessories.”

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Posted 1 year ago

“All goods received in excellent condition Easy online ordering. Will use again”

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Posted 1 year ago

“Great products, great delivery time, great price!”

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Posted 1 year ago

Rack Attack is rated 4.7 based on 4,964 reviews