Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,852 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,852 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 23rd July 2025

Saverio R

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

Rack Attack 5 star review on 27th May 2025

Anthony P

705

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipment of needed items. Everything arrived in great condition. I decided not to use one of the add-on elements so I called Rack Attack. They were fabulous about me returning the part at their expense and made it easy for me to use Fedex shipper rather than their usual UPS for return. Super good service.”

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Posted 1 year ago

“It was easier to find the relevant information about specific Thule product and videos at the Rack Attack site then on the Thule site. Shipping was fast. Great experience. Also I have managed to find at Rack Attack the Aeroblade end-cap that fell off my cross-bar. Great to have the local store that handles all we need for our roof-rack system”

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Posted 1 year ago

“Got the item earlier than expected. It's. As expected”

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Posted 1 year ago

“Great customer service! When it's time, I'll definitely do business with y'all again!”

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Posted 1 year ago

“Everything came nicely packaged and in decent amount of time. Will definitely order from rack attack again. I need locks next 😉”

Rack Attack 5 star review on 16th November 2023

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Posted 1 year ago

“Very quick to ship. With a coupon code was cheapest anywhere online. Great service!”

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Posted 1 year ago

“Service and support was best-in-class. Matthew (BOST store) and Justin (Online Support) both helped to track my order and make sure I had what I needed in time. I'll be back to RA!”

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Posted 1 year ago

“Delivery was quick ...!!! Just assembled it a few days ago ... Took it out for the first time this weekend. It fit perfect for my daughters 26" and my 29" full suspension bikes.”

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Posted 1 year ago

“Sent the lock cores I needed as promised.”

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Posted 1 year ago

“Very helpful and the rack and rail system were shipped promptly.”

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Posted 1 year ago

“Rack was delivered as described. I installed it myself. Reasonably straightforward. Took 2 hours. I've had 2 prior racks on 2 trucks, both Yakima. This new one is beefy. And I like the ladder stops for the end of the bars.”

Rack Attack 5 star review on 3rd November 2023

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Posted 1 year ago

“Product was as stated and fast delivery. Great communication on status of delivery and product availability.”

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Posted 1 year ago

“Thule Motion XT Alpine cargo box is a great addition to our Toyota Grand Highlander. Again great service by Rack Attack.”

Rack Attack 5 star review on 1st November 2023

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Posted 1 year ago

“Rack Attack has great customer service! I had a problem with the product that I purchased. I contacted them and they took care of it very quickly! Great company!”

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Posted 1 year ago

“Great Customer service. I ordered the wrong part through Amazon and called and spoke to a rep and she handled it with ease. No long waits on hold. Very impressed. Will order rack parts from them in the future”

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Posted 1 year ago

“Fantastic assistance from the store in Winnipeg. Answered all of my questions and helped me make the right choice. Rack fits perfectly and is exactly what I wanted.”

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Posted 1 year ago

“Made one call for my Ford raptor and a day later I had a great rack for my truck”

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Posted 1 year ago

“GREAT PRODUCT AND HELPFUL PEOPLE AT THE SAN FRAN STORE,”

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Posted 1 year ago

“Rack Attack always exceeds my expectations. These people are the best with anything rack or box related.”

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Posted 1 year ago

“Thanks Rack Attack!”

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Posted 1 year ago

Hi Bryce, Thank you for your feedback, and I'm sorry to hear about the experience. Your order has been shipped in multiple packages from multiple locations, but they should all be delivered by now. One of my colleagues has reached out to share the details. Please respond back if you are still unable to locate all the items. Best regards, Blaze Rack Attack

Posted 1 year ago

Rack Attack is rated 4.8 based on 4,852 reviews