Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,040 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just want to say how happy we are with our new roof racks for our SUV. Hats off to Rack Attack for speedy response to our order and incredible speed in shipping them to us. We live in Powell River which is two ferry boats away from Vancouver. We ordered around 6 pm on a Thursday evening and the new racks were on my porch in Powell River at 1 pm the next day! Amazing! Thank you Rack Attack!”

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Posted 5 years ago

“This is the 2nd time I ordered this rack and have had a issue.. Last month I ordered black rack and you guys sent me the aluminum color one instead and I sent it back.. This time I got the black powdered coat rack, but it came with missing parts.. I’m still waiting for parts..”

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Posted 5 years ago

“easy and great”

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Posted 5 years ago

“Great product and great service!! So happy to have found your company on line. Will look to Rack Attack for any of our future purchases.”

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Posted 5 years ago

“They answered all my questions quickly and recommended what they thought would best fit my needs. Customer service was excellent.”

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Posted 5 years ago

“They had what i was looking for. Quick response and shipping very pleased.Great service .”

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Posted 5 years ago

“Was great customer experience. I needed Thule Fit Kit to arrive to my address by a certain date and someone on the other side of the line made sure my address and payment info was all good. I received everything on time for my trip. Thanks!”

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Posted 5 years ago

“Easy to buy, delivery on time... will definitely recommend you guys!”

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Posted 5 years ago

“They were awesome, rack is great. Took a while to get it (from the manufacturer and nothing to do with RA) and RA kept us updated. When it finally came it, we received it within two days. Awesome service!”

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Posted 5 years ago

“I can't remember his name but the rep that helped me was very nice. Had to check stock and actually called me back.”

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Posted 5 years ago

“Highly recommended bike rack store. My kuat 2.0 rack came sooner than expected. Thanks”

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Posted 5 years ago

“I had a “special order” which I’m sure was a bit of a pain for the representatives to both find and ship. Everyone was patient and professional. Thanks to all.”

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Posted 5 years ago

“Sent me exactly what I needed on a very timely manner”

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Posted 5 years ago

“Absolutely love my wind deflector.”

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Posted 5 years ago

“Good quality bike rack for my purpose. Would be good if it could tilt forward out of way of trunk lid of my Honda CRV.”

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Posted 5 years ago

“Ordered on a Saturday and received on Tuesday. Wow! Called to ask question. Super friendly and helpful.”

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Posted 5 years ago

“From start to finish this was a great experience.”

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Posted 5 years ago

“Installation took longer and was more difficult than described in YouTube video. The safety strap detached on first use and had to be replaced.”

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Posted 5 years ago

“My open box item is obviously a used item that was scratched up and returned. I was expecting them to be in much nicer condition for only a $10 discount.”

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Posted 5 years ago

Hi Paul, My colleague has reached out to you to see what we can do to make this right. We definitely want to make sure you are happy with the item received. Best regards, Blaze, Rack Attack

Posted 5 years ago

“Great job, fast shipping thanks”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,040 reviews