Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,976 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient with great customer service and competitive prices.”

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Posted 4 years ago

“I had quick replies to my product questions and good service from the Rack Attack in Vancouver in purchasing my roof rack. It was very easy to get the estimate online and the shipment came quickly.”

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Posted 4 years ago

“Facile d’utilisation, bien construit et solide.”

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Posted 4 years ago

“Horrible customer service. Sold me wrong product. I will never do business with this company again”

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Posted 4 years ago

Hi Douglas, Thank you for your feedback and I'm hoping we have addressed all your concerns. Please let us know if there is anything else we can do. Best, Blaze, Rack Attack

Posted 4 years ago

“Great service. Staff even called me to confirm an issue. A+”

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Posted 4 years ago

“website was informative and easy to navigate. shipping was prompt, experience overall very positive.”

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Posted 4 years ago

“Great, easy service”

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Posted 4 years ago

“Easy purchase and quick processing”

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Posted 4 years ago

“Website ordering was very smooth. Delivery was on time. I was recommended by a friend to order from here as they had a very easy experience. I can confirm that the experience was smooth and easy for my transaction. The KUAT bike rack is awesome and the price was comparable, if not better, to some of the other major ecommerce websites. I have recommended this to a few other friends shopping for bike racks.”

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Posted 4 years ago

“Very pleased with how quickly my new bike racks were sent out. 4 packs of lock cores were sold out, but they made sure that the 2 double packs I ordered all used the same key. Thanks!”

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Posted 4 years ago

“Very fast shipping and great customer service.”

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Posted 4 years ago

“Product order was seamless and delivery really fast.”

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Posted 4 years ago

“super service. got a call bc i forgot a second pair of landing pads. the yakima rack with the core aero bars are very high quality. very pleased. expensive but worth it!”

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Posted 4 years ago

“Since the weather does not permit us to use it yet we think our rack is of very good quality we are anxious to use it. I would say that the delivery time was awesome. Thank you!”

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Posted 4 years ago

“Easy to use webpage, quick delivery.”

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Posted 4 years ago

“Great E Commerce team and quick resolution to issue.”

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Posted 4 years ago

“Great responsiveness, items were in stock and shipped quickly. I had an issue and had to return a big item. Nonetheless their team and Mike worked hard to get me the right product! Completely recommend Rack Attack, even though I’m in a diff province.”

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Posted 4 years ago

“Excellent customer service, selection, price and delivery. I’m really pleased with my Küat Rack purchase; will definitely be back when the need to make another purchase presents itself.”

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Posted 4 years ago

“easy order and quick delivery! Excellent transaction!”

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Posted 4 years ago

“Great feature to have price matching available online! Quick delivery!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,976 reviews