Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attach is Great!”

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Posted 4 years ago

“This is the second item ordered from rack attack. Their prices are competitive and shipping is very quick.”

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Posted 4 years ago

“Great consultation, competitive pricing. Would use again.”

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Posted 4 years ago

“Very helpful and quick rersponses to any questions and delivery was faster than expected.”

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Posted 4 years ago

“Je ne peux commenter. J’attends la livraison depuis 2 semaines. Le lendemain, on m’a téléphoné pour s’excuser du retard. Cela a été très apprécié. J’ai reçu les supports à vélo. Je vous les recommande pour l’intérêt porté à la satisfaction du client.”

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Posted 4 years ago

Stephane, it looks like your shipment got delayed in transit but it looks like it got delivered in the end. Please reach out if there is anything else we can do to help. Apologies for the inconvenience.

Posted 4 years ago

“I called to verify what I needed for and Rack Attack was really helpful in getting the right gear for my car. The rep helped me through the website, and I got my rack gear in two days. Installed them quick and the whole things was easy. Thank you!”

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Posted 4 years ago

“These folks are great. Super knowledgeable about rack systems. They helped me out a lot with my RTT. Will be continuing to do business with them. Would highly recommend.”

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Posted 4 years ago

“East to use website, Very quick delivery and product is fantastic.”

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Posted 4 years ago

“I needed a rack for my subaru forester. I called the Santa Monica store and spoke to Ben. He knew exactly what i needed. The shipping from the boston store was so fast.”

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Posted 4 years ago

“Every went smoothly. From ordering to delivery. In hind sight I would not order the tower locks as they don't appear to be sturdy and only 3 of 4 seat in place. Update: Rack Attack gladly offered to refund my tower lock purchase. Thank-you and I'm very pleased with the product and service.”

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Posted 4 years ago

Andrew, sorry to hear about the issue with the locks. My colleague has been in touch with you to resolve it for you. Please reach out if there is anything else we can do.

Posted 4 years ago

“excellent and fast delivery. Fiver star for sure.”

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Posted 4 years ago

“wow. great customer service! got a call that i forgot to order a second pair of landing pads. racks arrived in two days. the yakima racks are very well engineered and super high quality. pricy but you will see why.”

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Posted 4 years ago

“i did my purchase on line - fast and easy delivery was in 2 days”

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Posted 4 years ago

“Great service, answer questions, proactive, have alternatives to suggest, but don't put pressure on you to buy. Reachable easily by email AND phone AND chat. Nice and knowledgeable employees! Thanks for the great service.”

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Posted 4 years ago

“Your team did an excellent job, your responses were always prompt , Iuour team immediately solved any problems , I would recommend you to anyone”

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Posted 4 years ago

“Prompt and efficient service. Rack arrived as described and in good condition. Definitely my go to place”

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Posted 4 years ago

“Fast shipping! Thank you!”

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Posted 4 years ago

“Perfectly smooth online purchase and delivery.”

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Posted 4 years ago

“After looking around at different vendors, I found that Rack Attack made it very easy to get a rack system for my 2018 Nissan Murano. Once ordered, they shipped my order quickly. Would definitely do business with Rack Attack again.”

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Posted 4 years ago

“Great Company / Great Customer Service! Quick to respond, very knowledgeable of their products, & helped trouble shoot the issue I had.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews