Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,976 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They answered all my questions quickly and recommended what they thought would best fit my needs. Customer service was excellent.”

Helpful Report

Posted 4 years ago

“They had what i was looking for. Quick response and shipping very pleased.Great service .”

Helpful Report

Posted 4 years ago

“Was great customer experience. I needed Thule Fit Kit to arrive to my address by a certain date and someone on the other side of the line made sure my address and payment info was all good. I received everything on time for my trip. Thanks!”

Helpful Report

Posted 4 years ago

“Easy to buy, delivery on time... will definitely recommend you guys!”

Helpful Report

Posted 4 years ago

“They were awesome, rack is great. Took a while to get it (from the manufacturer and nothing to do with RA) and RA kept us updated. When it finally came it, we received it within two days. Awesome service!”

Helpful Report

Posted 4 years ago

“I can't remember his name but the rep that helped me was very nice. Had to check stock and actually called me back.”

Helpful Report

Posted 4 years ago

“Highly recommended bike rack store. My kuat 2.0 rack came sooner than expected. Thanks”

Helpful Report

Posted 4 years ago

“I had a “special order” which I’m sure was a bit of a pain for the representatives to both find and ship. Everyone was patient and professional. Thanks to all.”

Helpful Report

Posted 4 years ago

“Sent me exactly what I needed on a very timely manner”

Helpful Report

Posted 4 years ago

“Absolutely love my wind deflector.”

Helpful Report

Posted 4 years ago

“Good quality bike rack for my purpose. Would be good if it could tilt forward out of way of trunk lid of my Honda CRV.”

Helpful Report

Posted 4 years ago

“Ordered on a Saturday and received on Tuesday. Wow! Called to ask question. Super friendly and helpful.”

Helpful Report

Posted 4 years ago

“From start to finish this was a great experience.”

Helpful Report

Posted 4 years ago

“Installation took longer and was more difficult than described in YouTube video. The safety strap detached on first use and had to be replaced.”

Helpful Report

Posted 4 years ago

“My open box item is obviously a used item that was scratched up and returned. I was expecting them to be in much nicer condition for only a $10 discount.”

Helpful Report

Posted 4 years ago

Hi Paul, My colleague has reached out to you to see what we can do to make this right. We definitely want to make sure you are happy with the item received. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Great job, fast shipping thanks”

Helpful Report

Posted 4 years ago

“Fast free delivery on a rack that was back ordered!”

Helpful Report

Posted 4 years ago

“speedy shipping, great service!”

Helpful Report

Posted 4 years ago

“Fast service and good prices!”

Helpful Report

Posted 4 years ago

“I would recommend Rack Attack. Prices are in line with Amazon and you also get great support that you wouldn't get with Amazon. Since we had an older car to fit, a few emails back and forth and we ordered and were delivered within the week exactly what we needed. During installation I called for support, no recording, instant person, Tom (I believe), he confirmed my measurements and stayed on the line and walked me through that segment. (Hint: Read all the instructions before you start! I said ALL). Very pleased.”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 4,976 reviews