Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was as ordered and fit great. Wish the shipping was faster.”

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Posted 4 years ago

“Facile pour la commande, reçu dans les dates prévues”

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Posted 4 years ago

“Great place to do business. Prompt delivery of item. It arrived when promised. Yakima is a good quality bike rack for ebikes.”

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Posted 4 years ago

“I liked very much the show room and appreciated the service provided.”

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Posted 4 years ago

“I had a hard time getting these parts and was pleased that you had them. I got exactly what I wanted, they came promptly to my door. Communication over the phone was difficult, I had to correct the person regularly, I didn't get the receipt/invoice or tracking information because they had my email wrong, once it was corrected I still not get the tracking information. Had to call three times to verify that I actually did this on line purchase with a legit company, I had some worries about that. Eventually everything was worked out and yes I got the parts I needed. No issues with the product.”

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Posted 4 years ago

“Great guys to deal with Thanks”

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Posted 4 years ago

“Had some issues with my order, however customer service went above and beyond to rectify the situation. Will be using rack attack again in the future.”

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Posted 4 years ago

Hi Allan, I apologise for the mishap - my colleague has reached out to address this for you. Please reach out if there is anything else we can do! Best, Blaze

Posted 4 years ago

“Ordered replacement keys for my Thule cargo carrier. Fast, friendly service. Would definitely use them again and recommend to family and friends. Thank you.”

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Posted 4 years ago

“Store rep was very helpful with immediate email information. Rack was delivered across the country very quickly. I was very happy with the service provided.”

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Posted 4 years ago

“Great service, the rack was delivered even earlier than anticipated”

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Posted 4 years ago

“Great knowledge and customer service”

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Posted 4 years ago

“I reached out to Rack Attack with multiple questions and got a quick response back each time. Purchase process was easy and quick. Tracking information was timely and accurate.”

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Posted 4 years ago

“Quality products, fair price and insanely fast shipping”

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Posted 4 years ago

“Great service and very fast shipping. Overall very happy!”

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Posted 4 years ago

“very quick service”

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Posted 4 years ago

“Really fast delivery”

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Posted 4 years ago

“I have never experienced such a wonderful customer service. These guys are incredibly helpful and understanding. They were able to find my parts from different locations and they all arrived the same day. From now I will be buying all my rack associated products from them. Highly recommended.”

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Posted 4 years ago

“Easy peasy. Arrived on time!!!”

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Posted 4 years ago

“I ordered from you because you actually had stock of the item unlike most companies who claim to have stock and then Inform you that it will take 2 months to ship. Thanks for the super fast delivery. Goods arrived 1 day after placing the order.”

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Posted 4 years ago

“Second purchase with Rack Attack and another good experience. Purchasing online was easy and I even received a call from a rep giving me the option of picking up part of the order locally saving me from waiting a couple of weeks for that part to ship to my home. Thanks Rack Attack!”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews