Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,040 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchase and delivery went very smoothly, but since receiving the rack I have emailed the company with a question and have not received a response. Might be a little too early for me to be responding to this review.”

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Posted 5 years ago

“Called the store before making an online purchase. They were helpful and answered all of my questions. Shipped quickly and arrived on time.”

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Posted 5 years ago

“Great website, easy to search and buy.”

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Posted 5 years ago

“Rack Attack had just what I was looking for. The products were delivered in the expected time.”

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Posted 5 years ago

“Rack Attack service was great. I am a little disappointed in the hold down straps on the new Thule bike rack compared to the old stretch straps on my previous model. Hopefully I will get used to them.”

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Posted 5 years ago

“expected them by the end of March and the first part of April, but were told a month later we”

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Posted 5 years ago

“I am so very happy with the product, and service thus far. Order was shipped and received rather quickly. I was surprised.”

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Posted 5 years ago

“Quick delivery for a large item”

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Posted 5 years ago

“Our rack is great. I enjoy loading the heavier electric bike using the ramp. Your service was terrific: helpful, timely and efficient. The rack came right to our door as promised. Thank you.”

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Posted 5 years ago

“Easy to work with.”

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Posted 5 years ago

“Super fast shipping.”

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Posted 5 years ago

“Found exactly what I was looking for at a fair price, immediate shipping, great customer updates and product exactly as advertised. Thanks, I'll be back.”

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Posted 5 years ago

“Super fast service !!! Thank you”

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Posted 5 years ago

“Easy replacement of the lost Thule keys, thank you for the service!”

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Posted 5 years ago

“Was able to find what I needed for my car and could call and talk to a representative to help me out and answer all my questions with no wait time. Good work fellas 👍”

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Posted 5 years ago

“No Issues with purchase.”

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Posted 5 years ago

“Online purchase was straightforward and simple. However, nobody from Rack Attack called me confirm my choice would fit my car. I was sure the rack would fit my car (I checked the manufacturer's website) but I expected a call because the checkout screen indicated I would receive one. I would add, though, that store staff are friendly and pleasant to deal with. I spoke to them personally before making the online purchase.”

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Posted 5 years ago

Thank you for your feedback. We usually only call if the fit is incorrect, so you should be good to go. I apologise if the verbiage was misleading - we are always just a phone call away for any help whatsoever.

Posted 5 years ago

“Great experience. Thanks!”

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Posted 5 years ago

“You send an email asking how I'm enjoying my purchase...well, when I ordered it, they said it was in stock and I should receive within a couple of days. Since then, Canada Post has no idea and there is no updates, the website on my account now says that the part is out of stock. I've tried to call and nobody has called me back. Terrible service.”

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Posted 5 years ago

Mike, we appreciate you brought this to our attention. Our team is working hard on getting this resolved for you.

Posted 5 years ago

“Awesome customer service. Will be contacting these guys for future needs.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,040 reviews