Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,975 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. William was very helpful.”

Helpful Report

Posted 4 years ago

“Rack Attack fulfilled order promptly and without error. Products in perfect condition.”

Helpful Report

Posted 4 years ago

“Rack Attack seems like kind of a violent name but don't be fooled no one there has ever attacked me”

Helpful Report

Posted 4 years ago

“I have not received all products as of yet.”

Helpful Report

Posted 4 years ago

Hi Paul, So sorry to hear it's taking longer than usual for items to arrive. It looks like 2 of the packages have been delivered with the last one most likely arriving tomorrow or the day after. Please reach out if there is anything else we can do. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Online chat was very helpful, product arrived very quickly.”

Helpful Report

Posted 4 years ago

“These guys were super helpful in discussing options and the rack came quickly. Highly recommend.”

Helpful Report

Posted 4 years ago

“Great service.”

Helpful Report

Posted 4 years ago

“I needed the crossbars for my Crosstrek to hold my hullavator. I knew nothing of what I needed. You guys set me up . All items were correct . Good job. I will call again if I ever need anything else !”

Helpful Report

Posted 4 years ago

“Rack Attack is good”

Helpful Report

Posted 4 years ago

“I have used Rack Attack now for two web-purchases and one in-shop installation (Chicago) and they have done a tremendous job in every respect. Their staff is knowledgeable and their web-site for rate for ordering and tracking your order. I highly recommend these guys and will certainly use them again in the future.”

Helpful Report

Posted 4 years ago

“Ordered online and our rack arrived very quickly. Great service.”

Helpful Report

Posted 4 years ago

“I called up and spoke to a well informed salesperson who knew his stuff. Rack shipped out the next day”

Helpful Report

Posted 4 years ago

“Good website. Prompt response and delivery.”

Helpful Report

Posted 4 years ago

“Great selection of products, easy to select the right one for my vehicle, fast delivery and competitive pricing. Very satisfied so far.”

Helpful Report

Posted 4 years ago

“Amazing and friendly service. Exceptional customer expierence!”

Helpful Report

Posted 4 years ago

“Website is very easy to navigate, making it a simple process to order the correct parts for your car. Products shipped quickly and I appreciated the phone call to confirm my car model and to ensure I was not forgetting anything.”

Helpful Report

Posted 4 years ago

“Although the items I wanted were out of stock, I was able to contact Rack Attack, who then was able to determine which stores had the items I wanted. Contacted the stores directly and was able to get my items quickly. As for the Gator Pro - I like it a lot. Much easier to install than a 2 bike hitch rack and kept the bikes more stable in my truck bed.”

Helpful Report

Posted 4 years ago

“Very helpfull and efficient. Could not believe delivery of right product next day.”

Helpful Report

Posted 4 years ago

“Rack Attack rules!”

Helpful Report

Posted 4 years ago

“RackAttack is a great place to shop for all things associated with roof/car/truck racks etc. My experience with sales rep in PDX store was helpful, quick and informative. Keep on keepin' on Rack Attack!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 4,975 reviews