Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, just first package was really not taped well enough and really beat up. Other than that very timely delivery and good customer service.”

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Posted 4 years ago

“Super easy to order. Came with great instructions.”

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Posted 4 years ago

“My order arrived quickly and it was correct. You had items in stock that Yakima.com did not. Thank you RackAttack.”

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Posted 4 years ago

“Well done. Aside from the ambiguity in the ad (is one order for one strap or two?) the result was perfect.”

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Posted 4 years ago

“Amazing on line shopping experience. The website is well made and guides the buyer in ensuring what we are purchasing is what we need. The product was received within a few days and in excellent condition.”

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Posted 4 years ago

“Entire system arrived quickly and I was able to install it myself. Everything fit exactly as advertised -- highly recommend and thanks for the rexpert recommendation Rack Attack!”

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Posted 4 years ago

“I had technical questions regarding the type if roof basket and rack for my car, which were promptly answered in full by Rack Attack.”

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Posted 4 years ago

“Great customer service. Prompt and responsive.”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Fantastic experience, quick processing and accurately timely, tracking information. Both rarities in Covid times.”

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Posted 4 years ago

“Very easy ordering experience and top class customer service. Delivery was fast and on schedule.”

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Posted 4 years ago

“Great site...items came very quickly.”

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Posted 4 years ago

“Best online purchase ever. Got to chat with someone while I was ordering online so I would order the right parts. They called me back later to verify something with me and they found a mistake in my order. They sure know their stuff.”

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Posted 4 years ago

“The service was very quick and professional. The process was very easy to determine the correct rack for your car.”

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Posted 4 years ago

“fast shipping and everything works great so far”

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Posted 4 years ago

“Fast and efficient with great customer service and competitive prices.”

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Posted 4 years ago

“I had quick replies to my product questions and good service from the Rack Attack in Vancouver in purchasing my roof rack. It was very easy to get the estimate online and the shipment came quickly.”

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Posted 4 years ago

“Facile d’utilisation, bien construit et solide.”

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Posted 4 years ago

“Horrible customer service. Sold me wrong product. I will never do business with this company again”

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Posted 4 years ago

Hi Douglas, Thank you for your feedback and I'm hoping we have addressed all your concerns. Please let us know if there is anything else we can do. Best, Blaze, Rack Attack

Posted 4 years ago

“Great service. Staff even called me to confirm an issue. A+”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews