Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,040 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Customer service is exceptional. As a business owner I want the magic that this place has! Well done rack attack!”

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Posted 5 years ago

“(Update) Rack Attack, customer service is phenomenal I missed the email with tracking number. Realized exception was on Usps. Rack Attack reached out and helped me rectify it. Highly recommend!”

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Posted 5 years ago

Hi Bandaly, Sorry to hear USPS is taking longer than expected to ship your order. It looks like it's currently stuck at the sorting centre in Anaheim. Did you receive the tracking details we sent you to follow along your delivery? I'll keep an eye on your shipment, otherwise we will find another solution for you. Best, Blaze, Rack Attack

Posted 5 years ago

“Shopping at Rack Attack was honestly the easiest solution. Finding cross bars, the fit kit, and the towers that fit my car was a pain but rack attack sells it in a bundle which really eased the experience. Shipping was also fast which helped tremendously. Only downside was that many roof baskets are on back order.”

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Posted 5 years ago

“Easy to order what I needed to fit my vehicle. Arrived in a timely manner. I would definitely purchase from Rack Attack again.”

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Posted 5 years ago

“Very responsive and great customer service.”

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Posted 5 years ago

“Folks here were very friendly, very helpful and very responsive. Thanks!”

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Posted 5 years ago

“Exactly what I ordered.”

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Posted 5 years ago

“I already had a set of these, so i knew what to expect. Love them. Open box purchase came just as new. They are not as tight as my other pair but I don't think that will affect their purpose.”

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Posted 5 years ago

“I called in to ensure I had all correct parts selected and ordered through website. The person who took the call was very knowledgeable and helpful. The products ordered showed up in less than a week. Just got b close from my ski trip and very happy with new rack!”

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Posted 5 years ago

“Knowledgeable staff. Fast shipping.”

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Posted 5 years ago

“All the parts fit thanks to the descriptions of each product. Had an old Yakima rain gutter rack that we swapped over to a track rack on my truck canopy. Works great !!!!”

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Posted 5 years ago

“You had the inventory that no other store did and I had it in 3 days which included a Saturday and Sunday. Without your part I couldn’t mount my Thule system on my RAV 4”

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Posted 5 years ago

“I've reached out several times about damaged/ missing parts of my order and no one has reached over the matter. The first response was quick but I have yet to hear back with the issue I've encountered. Really a bummer on the setback for my travel necessities.”

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Posted 5 years ago

“I bought a Kuat Sherpa 2.0 from Rack Attack. It was very easy to make the purchase on their website and shipping was much faster than I could have expected. I called them with a question and their response was fast and the information was accurate. This purchase was a great experience.”

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Posted 5 years ago

“Everybody was really nice that I talked to and I was able to put the rack on myself.”

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Posted 5 years ago

“Couldn't ask for better service! Staff was very helpful and courteous in answering my questions, and the bike rack was delivered very quickly. I highly recommend Rack Attack.”

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Posted 5 years ago

“Great Price, fast shipping.”

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Posted 5 years ago

“Product as expected. Shipping costs high (20$) for thé package size and the delivery time 7 days...”

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Posted 5 years ago

“I would highly recommend others using rack attack They were fast with delivery and And their Web page is Easy to navigate.”

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Posted 5 years ago

“Quick delivery, product in good shape and easy to install! Thanks”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,040 reviews