Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,252 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RackAttack has a Hugh inventory of quality products and at a very reasonable price point. RackAttack personnel are very professional and extremely knowledgeable and their customer service and willingness to help the customer is OUTSTANDING!!!!”

Helpful Report

Posted 5 years ago

“Excellent bike rack strong sturdy and easy to take on and off truck.”

Helpful Report

Posted 5 years ago

“Service was great. Kept me informed on the status of my order. Would like to get a copy of the purchase invoice. Thanks much.”

Helpful Report

Posted 5 years ago

“Great experience.”

Helpful Report

Posted 5 years ago

“Love the fit and super easy to install”

Helpful Report

Posted 5 years ago

“Easy to use website! Prompt delivery!”

Helpful Report

Posted 5 years ago

“Was backorder, got an email when in stock, I ordered online; within 48 hours it was delivered. In conclusion "so easy...EXCELLENT"”

Helpful Report

Posted 5 years ago

“Perfecto. Thank you very much!”

Helpful Report

Posted 5 years ago

“Seamless process. They price matched directly on their website without any hassles. Fast delivery. Would definitely use them again”

Helpful Report

Posted 5 years ago

“Friendly staff, excellent customer service. Highly recommended.”

Helpful Report

Posted 5 years ago

“Great service very fast shipping”

Helpful Report

Posted 5 years ago

“Bon service, rapidité de livraison, produits arrivés en bon état et tout était conforme sans erreur de pièce.”

Helpful Report

Posted 5 years ago

“Easy to navigate the website and choose the options I wanted. Placed the order online and delivery was the next day. Awesome.”

Helpful Report

Posted 5 years ago

“easy to use store, keys delivered in just a few days to replace the one I lost. Didn't have the box stuck on the car's roof for long. Good job!”

Helpful Report

Posted 5 years ago

“After some research I purchased the Kuat Transfer V2 bike rack as it seamed the most compatible for my Rav 4. It is very practical and appears well designed. Rack Attack shipped it to my door in a week as promised. The assembly was a little tricky as the number of different sized bolts can be confusing. (Check Utube for video). Two holes in the sleeves were not drilled out properly adding to the confusion, all in all it was assembled in a few hours. I like the hitch cam adjustment to reduce excess movement while driving. The only improvements I would suggest is more detail in the manual and I don’t like the Hitch pin, it looks like the cotter pin could fall off easy.”

Helpful Report

Posted 5 years ago

“Thanks for your help, very good”

Helpful Report

Posted 5 years ago

“Online and phone customer service was excellent. Ordering process was easy, and I had next day delivery service. So my experience was awesome. Thank you”

Helpful Report

Posted 5 years ago

“Fast shipping and great customer service. Would recommend to anyone needing a rack or accessories”

Helpful Report

Posted 5 years ago

“Nice and quick during a time of delay. Wish I could have gotten a discount but that is the times service was good and timing was good wish I could say the same for my trailer hitch.”

Helpful Report

Posted 5 years ago

“Just ordered this rack recently and it was delivered very quickly, within the week. Haven’t had time to do anything else except unpack it and marvel at how easily it folds up into a small, convenient-to-store rack when not in use. Much better than the old style rack that doesn’t fold and takes up so much space when it’s not on the car (which wasn’t sturdy enough to hold our new ebikes). Can’t wait to try it out after some practice on our first ever ebikes around the neighborhood. There’s a river bike trail about an hour away I really want to ride on...”

Helpful Report

Posted 5 years ago

Rack Attack is rated 4.7 based on 5,252 reviews