Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,138 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,138 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a roof rack extension piece, hoping to receive before September. Well I was happy and surprised to receive the item the next day! I contacted them with a question about something unrelated and received a response right away also. I am very happy with my experience with Rack Attack and would not hesitate to purchase in future.”

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Posted 4 years ago

“A definite 5. Very polite and personable. I will order from them again. My order had one gotcha and they called shortly after they received the online order. Never had any other company call so quickly when an issue arose before. the issue was resolved on that call and my order still made it out that day even though their shipping carrier was at the door.”

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Posted 4 years ago

“Rack Attack has everything you could imagine and vehicle specific ! Excellent customer service when I called in a d asked for help finding the kit to fit my Jeep. Thank You !”

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Posted 4 years ago

“Customer service was great. Very responsive and knowledgeable.”

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Posted 4 years ago

“I would tell others and they got my business”

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Posted 4 years ago

“Found a rack that was not available elsewhere and it arrived quickly. Thank you.”

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Posted 4 years ago

“I had a few questions prior to purchasing the bike racks and received a response very quick. The shipping was super quick and the product is great, exactly what I was looking for.”

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Posted 4 years ago

“Wow....so fast. Much appreciated.”

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Posted 4 years ago

“Have been waiting 8 months for bike rack to get in stores inventory, was just about to give up on the thought of arriving this year when I got an email that they had limited inventory arrive. Immediately went on line and purchased it and got confirmation of shipment tracking number in about an hour! Item arrived in excellent condition the next day! This company is first rate, won't hesitate to order from them again!”

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Posted 4 years ago

“Ordered the Thule rails and supply issue delayed delivery but the team at Rackattack were good communicators and price was good. Would definitely order from this company again!”

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Posted 4 years ago

“Amazing customer service! Definately will be shopping with them rather than using Amazon. Keep up the awesome work dudes!”

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Posted 4 years ago

“I purchased a set of Thule Aero bars for my car on a Saturday morning. I had a phone call and an email by Saturday afternoon from someone checking on the order. He wanted to make sure I understood that a fit kit was also required, but I hadn't ordered it. He also questioned whether I wanted locks since I had not ordered them since the order form asked for a key number even though I did not order them. I called them back on Monday and the order was delivered Friday. The bars themselves are just what I was looking for, although the installation instructions were terrible.”

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Posted 4 years ago

“I have really been pleased with Rack Attack and their service. The communication with my online order has been terrific. I had a minor issue with a manufacturer defect. Rack Attack has handled the issue promptly and correctly. Please use Rack Attack for your needs. You will be glad you did.”

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Posted 4 years ago

“Everything about the experience here was amazing. The shop is great and inviting. The staff is knowledgeable. Delivery is fast and done at a very reasonable price.”

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Posted 4 years ago

“Great experience!!!”

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Posted 4 years ago

“Product arrived as expected and thay had a better price than their competitors”

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Posted 4 years ago

“Excellent service, fast delivery.”

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Posted 4 years ago

“I received what I ordered very quickly and at a good price. It has been very difficult to find the Thule kayak rack parts. I went to several local stores and no one had everything I was looking for. One of the stores said that they placed a huge order with Thule and only receive a few parts at a time, so when they need parts for customers they purchase from Rack Attack. They told me that Rack Attack ships things quickly, and that is the experience I had.”

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Posted 4 years ago

“It's perfect and practic thank. Mme Jacinthe Rousseau”

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Posted 4 years ago

“I was very pleased that Rack Attack had the Yakima Long Arm bed extender in stock and shipped so quickly. It came complete, and brand new as it should. This bed extender is hard to find but it is the answer to loading a kayak for us older folks. I'm very excited to use it soon , thx.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,138 reviews