Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,030 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,030 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th April 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tons of useful website information on top of extremely knowledgeable customer service people who won’t BS you just to sell you something you don’t need. Great easy real getting it done. Will buy from here again every time.”

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Posted 4 years ago

“Easy to fine and deal with online. I liked that they called me personally to ask about my order and make sure all was good. The only issue was that one of the screws that mounts the basket to the rails on the car was messed up on the top. The Allen wrench hole was completely sheered off. So I couldn’t use it”

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Posted 4 years ago

“Fantastic service!”

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Posted 4 years ago

“Fast shipping and even faster response when we had questions about the install.”

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Posted 4 years ago

“Good product availability, quick shipping. Had become my go to accessory site”

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Posted 4 years ago

“A representative from Rack Attack contacted me by phone and dealt with my issue to my complete satisfaction. The bike rack is great and easy to use.”

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Posted 4 years ago

Hi Gary, Apologies for the confusion. We have fully refunded your second order. Let us know if there is anything else we can do for you. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Excellent and very speedy Servicevertrag happy”

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Posted 4 years ago

“They contacted me after I placed my order online and noticed a fitment issue. The sales rep walked me through the issue and we resolved it. Shipment was quick. Highly recommend. Great customer service!”

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Posted 4 years ago

“Great customer support and item arrived very quickly.”

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Posted 4 years ago

“Very good service and knowledgable service representative”

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Posted 4 years ago

“Customer service was good. Your employee was thorough and careful when finding the correct product. Prior to entering the store, i had ordered parts online. I ended up forgetting to order the fitkit. I may have just been oblivious, but if the site could try to stop my mistake from happening somehow ( perhaps with more obvious explanations) that would be nice. But I dont blame your site, it was my mistake after all.”

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Posted 4 years ago

“Best purchase I've made since my wife and I purchased our bikes. Great product, great workmanship easy to use. The "instruction" manual was worthless for assembly. I had to go to you tube to a third party to assemble the unit.”

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Posted 4 years ago

“Good advice on my order. Quick delivery.”

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Posted 4 years ago

“I recently purchased a Quat NV bike rack and the two bike add-on extension and I couldn't be happier. The employees in the Vaughn, ON store, were super helpful. I also ordered the two bike extension online and it came as promised within 48 hours. I will definitely shop Rack Attack again and would highly recommend them to anyone looking for a bike rack.”

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Posted 4 years ago

“Great service! Easy to use and quick and efficient service!”

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Posted 4 years ago

“I purchased open box flush mount carrier bars and mounting kit at a good savings. Shipping was fast. The items were in perfect condition and all parts and instructions were in the boxes. Fitment was perfect for my new Audi Q7”

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Posted 4 years ago

“Excellent customer service, speedy delivery and great prices for hard to find hardware. This company is a gem!”

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Posted 4 years ago

“Helpful staff, competitive prices, fast shipping. What more could you want?”

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Posted 4 years ago

“Great seller, product and purchase. Thanks much.”

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Posted 4 years ago

“The entire process was easy and successful. My roof rack was delivered quickly, and I received excellent service.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,030 reviews