Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,252 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery! I ordered one morning, I got the product the next day.”

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Posted 5 years ago

“Our bike rack broke after a few uses, but rack attack was quick to get back to us and to put us in touch with the manufacturer. They provided a few different options to help us out and it was greatly appreciated.”

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Posted 5 years ago

Thank you for your feedback and apologies for the inconvenience. Our team has been in touch to see how we can help.

Posted 5 years ago

“No issues, provided what I ordered promptly.”

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Posted 5 years ago

“Service super rapide, très professionnel.”

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Posted 5 years ago

“I love this rack! I have recommended it to another couple needing a good e-bike rack. I find if I remove the battery from my bike, it is much easier to lift onto the rack. My bike has fenders, and moving the bike forward as far as you can, allows the hook to reach the tire with no problem. Rack is light enough for a woman to lift and manage. Everything I needed!”

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Posted 5 years ago

“Great service. Always answered my questions prior to purchasing. Shipped fast. Everything worked out perfectly.”

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Posted 5 years ago

“Quick and fast delivery, easy process to order! all details were accurate”

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Posted 5 years ago

“The product was good quality, the shipping charge was reasonable and the service was excellent. No delays in receiving the products ordered. GREAT experience all around. I rate them a 5”

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Posted 5 years ago

“Quick service, item dispatched rapidly, no issues in shipping. The price was also great compared to a local store”

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Posted 5 years ago

“Internet ordering was seamless. Great communications. Item was packaged safely and shipped extremely fast! Will definitely order from Rack Attack again!”

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Posted 5 years ago

“Fast transaction and they answer you right away. Nice people”

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Posted 5 years ago

“My latest purchase was processed and shipped quickly; always great service.”

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Posted 5 years ago

“Excellent place to bring your business. 10 out of 10 highly recommend”

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Posted 5 years ago

“Order confirmation and delivery information was nearly instantaneous. The order arrived within 48 hours. I was nervous about purchasing from Rack Attack as I am unfamiliar with them and you never know on the Internet. I could not be more pleased! Excellent service.”

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Posted 5 years ago

“I ordered a roof rack extension piece, hoping to receive before September. Well I was happy and surprised to receive the item the next day! I contacted them with a question about something unrelated and received a response right away also. I am very happy with my experience with Rack Attack and would not hesitate to purchase in future.”

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Posted 5 years ago

“A definite 5. Very polite and personable. I will order from them again. My order had one gotcha and they called shortly after they received the online order. Never had any other company call so quickly when an issue arose before. the issue was resolved on that call and my order still made it out that day even though their shipping carrier was at the door.”

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Posted 5 years ago

“Rack Attack has everything you could imagine and vehicle specific ! Excellent customer service when I called in a d asked for help finding the kit to fit my Jeep. Thank You !”

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Posted 5 years ago

“Customer service was great. Very responsive and knowledgeable.”

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Posted 5 years ago

“I would tell others and they got my business”

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Posted 5 years ago

“Found a rack that was not available elsewhere and it arrived quickly. Thank you.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,252 reviews