Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,030 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,030 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th April 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quedo muy bien , me gusto mucho”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“WoW. Quick and simple. Received my rack within 2 days”

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Posted 4 years ago

“Outstanding service very pleased.”

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Posted 4 years ago

“Easy ordering, quick service. Had the parts I needed four days after ordering. I'm fishing from my kayak again. Thanks!”

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Posted 4 years ago

“Hi - I started to install my new Thule rack, and was checking the parts out of the box from the Fit Kit I ordered from you, and thought that some bolts were missing. So I drove up to the Framingham, MA location, where a young man whose name I didn't get was a big help and explained that the parts in the directions were actually in the Foot Pad box, and he assured me I was good to go. And I was! Thanks for the help, dude!”

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Posted 4 years ago

“Awesome customer service and was amazed how quickly the package was delivered after the order.”

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Posted 4 years ago

“Quick, easy, reasonably priced.”

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Posted 4 years ago

“Excellent product was able to called to help with instruction super fast shipping”

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Posted 4 years ago

“Quick delivery of items. Great tool to match items to fit vehicle.”

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Posted 4 years ago

“Product works as advertised and is fairly easy to use. So far so good!!!!”

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Posted 4 years ago

“Great over the phone service. Prompt delivery.”

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Posted 4 years ago

“Great ebike rack. Quick service and delivery.”

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Posted 4 years ago

“Don’t have the hitch yet for this rack but the product was shipped promptly and I am happy with that.”

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Posted 4 years ago

“Initially my card was rejected due to fraud alert. After comfirming acceptance of charge with card issuer I emailed the store via email explaining circumstances and within a couple of hours received confirmation my order was being prepared for shipment. Very impressed with there response and timely action.”

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Posted 4 years ago

“Excellent response to technical questions.Excellent customer service all around. Would definitely recommend to others”

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Posted 4 years ago

“The guys at Rack Attack were very fast to get out my order. Within minutes of placing my order they called me on my cell bc there was an issue with the zip code that had transferred from PayPal delivery address. They got my information and I had the package in 2 days.”

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Posted 4 years ago

“Excellent ordering process which ensures the correct rack for your particular vehicle with good customer service.”

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Posted 4 years ago

“Excellent customer service. Had an issue with our order and it was rectified very promptly. Shipping was really fast. Great shopping experience overall.”

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Posted 4 years ago

“The order process was easy. I received verification of shipping right away so I know Rack Attack immediately worked on my order. My order arrived quickly, complete and exactly as I expected, in good shape.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,030 reviews